Tierra Viva Puno Plaza

Hotels
•
Tierra Viva Hotels
9.2 (1108 reviews)
Calle Grau 270 , Puno , PE
+51 51 368005

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Location
Good breakfast
Comfortable rooms
Cons:
Minor issues with room types
Missing fridge in some rooms

Categories

Cleanliness
9.11
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.58
Staff described as friendly and helpful throughout, with specific mentions of excellent service.
Location
9.32
Centrally located, close to shops and restaurants, described as a highlight.
Room Quality
9.07
Rooms generally described as lovely and comfortable, with good amenities.
Amenities
9.1
Facilities noted, including tea making facilities and a good breakfast.
Value for Money
9.06
General sentiment is that the hotel is worth the cost based on provided services.
Food and Beverage
9.11
Breakfast noted as delicious, with a variety of options.
Overall Experience
9.28
Overall negative and positive feedback balanced to reflect a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Experience Comfort and Convenience at Tierra Viva Puno Plaza

Prime Location: Located just 50 meters from Puno’s Main Square, enjoy easy access to the city's top attractions like the Cathedral and Jiron Lima Main Street.

Stylish Accommodations: Relax in bright and spacious rooms featuring modern furnishings, large windows, and amenities including free Wi-Fi, plasma TVs, and private bathrooms with toiletries. Some rooms even offer breakfast counters and balconies for added comfort.

Convenient Services: Benefit from a 24-hour front desk ready to assist you with shuttle arrangements to the nearby airport or explore Puno Harbour just 5 minutes away by car.

Book now to elevate your Puno experience at Tierra Viva Puno Plaza!

Important information:

These rates do not include taxes (18%) or service charge (10%)
All penalties are subject to an additional service tax of 10%.

In the case that a room is shared by a VAT exempt guest and a nonexempt one, the 18% VAT tax will be added to the room rate.

When booking more than 5 rooms, different policies and additional supplements may apply.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Location

Guest Reviews

9.2
Based on 1108 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.28
F
franck • family_with_children • fr
10
Pros:

La suite est très confortable. Comme on partait tôt, on a eu un panier petit-déjeuner.

Cons:

Rien.

2026-10-13 • via Nuitee
L
Lorna • extended_group • gb
10
Excellent location and friendly welcoming staff
Pros:

Centrally located great facilities and friendly helpful staff
The restaurant on site was good too

Cons:

Nothing

2026-10-12 • via Nuitee
P
P1lady1 • solo_traveller • ph
10
Excellent stay in Puno
Pros:

The bed was super big amd very comfortable
The location is alsp.in the middle which makes it accessible
There is also a multi red in front of hotel
Food is fresh and yummy
And most importantly, the staff is.super nice
Hotel.highly recommended

2026-10-07 • via Nuitee
G
Gladys • couple • pe
8
2026-10-07 • via Nuitee
P
Paul • solo_traveller • au
9
Pros:

We enjoyed our stay in Puno and around Lake Titicaca, more than we expected to frankly. The hotel was well located close to the main street and that helped us to enjoy our stay. The staff were always helpful and friendly.

2026-10-07 • via Nuitee
C
Carlos Rafael • solo_traveller • us
10
Pros:

El personal es super atento

2026-10-07 • via Nuitee
A
Alfred • solo_traveller • ch
7
2026-09-19 • via Nuitee
M
Mateusz • solo_traveller • pl
9
the best price to quality ratio in Puno
Pros:

super friendly and helpful staff, comfortable beds, good breakfast

Cons:

noise from the street during night, but the hotel staff helped us even with that

2026-09-19 • via Nuitee
J
Juan manuel • solo_traveller • pe
8
Las fotos muestran más calidad de la que tienen. Huele mucho a fritura
Pros:

No estaba mal

Cons:

Habitación y baño pequeños

2026-09-19 • via Nuitee
H
Helena • couple • ec
10
SIEMPRE EN NUESTRO CORAZÓN!!!
Pros:

TODO PERFECTO. EL PERSONAL EXCEPCIONAL. NOS SENTIMOS QUERIDOS, CUIDADOS, PROTEGIDOS. MIL GRACIAS.

2026-09-18 • via Nuitee
G
Gary • solo_traveller • us
9
Very nice hotel, lots of restaurants nearby.
Pros:

Very nice room, great shower with plenty of hot water. Great breakfast, friendly staff

Cons:

My room was on the street -I used earplugs to sleep

2026-09-17 • via Nuitee
C
Chris • couple • gb
9
2026-09-16 • via Nuitee
C
Chiara Callegari • solo_traveller • it
9
2026-09-16 • via Nuitee
S
Samuel • couple • pe
10
Excelente estancia
Pros:

La hospitalidad de su personal

2026-09-14 • via Nuitee
S
Stephanie • family_with_children • de
9
a great choice for a stay in Puno
Pros:

We had an excellent time in the hotel. Staff are helpful and the rooms very clean. Great city centre location, within the free pick up range for tours.

2026-09-14 • via Nuitee
S
Simone M. • solo_traveller • it
9
2026-09-13 • via Nuitee
P
Peta • solo_traveller • au
10
A beautiful place to stay in the heart of Puno
Pros:

Loved the location - you are staying one block from the main square and all the best restaurants, tour agencies etc - and the staff (especially reception team and doorman Fredy) are incredibly friendly and helpful. Rooms are very clean and comfortable, the shower is extra hot and the free breakfast is delicious. So much to love about this beautiful hotel!

Cons:

N/A

2026-09-12 • via Nuitee
S
Sandra • extended_group • at
9
Nice hotel with good heating
Pros:

Nice room and most important the heating worked very well. Nice breakfast and very friendly staff.

Cons:

Nothing

2026-09-12 • via Nuitee
S
SALVADOR • couple • es
10
Pros:

La atención del personal que trabaja en el hotel.

Cons:

Todo bien.

2026-09-11 • via Nuitee
M
Marika • extended_group • au
10
2026-09-07 • via Nuitee