Tierra Viva Puno Plaza

Hotels
•
Tierra Viva Hotels
9.2 (1108 reviews)
Calle Grau 270 , Puno , pe
+51 51 368005

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Location
Good breakfast
Comfortable rooms
Cons:
Minor issues with room types
Missing fridge in some rooms

Categories

Cleanliness
9.11
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.58
Staff described as friendly and helpful throughout, with specific mentions of excellent service.
Location
9.32
Centrally located, close to shops and restaurants, described as a highlight.
Room Quality
9.07
Rooms generally described as lovely and comfortable, with good amenities.
Amenities
9.1
Facilities noted, including tea making facilities and a good breakfast.
Value for Money
9.06
General sentiment is that the hotel is worth the cost based on provided services.
Food and Beverage
9.11
Breakfast noted as delicious, with a variety of options.
Overall Experience
9.28
Overall negative and positive feedback balanced to reflect a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Experience Comfort and Convenience at Tierra Viva Puno Plaza

Prime Location: Located just 50 meters from Puno’s Main Square, enjoy easy access to the city's top attractions like the Cathedral and Jiron Lima Main Street.

Stylish Accommodations: Relax in bright and spacious rooms featuring modern furnishings, large windows, and amenities including free Wi-Fi, plasma TVs, and private bathrooms with toiletries. Some rooms even offer breakfast counters and balconies for added comfort.

Convenient Services: Benefit from a 24-hour front desk ready to assist you with shuttle arrangements to the nearby airport or explore Puno Harbour just 5 minutes away by car.

Book now to elevate your Puno experience at Tierra Viva Puno Plaza!

Important information:

These rates do not include taxes (18%) or service charge (10%)
All penalties are subject to an additional service tax of 10%.

In the case that a room is shared by a VAT exempt guest and a nonexempt one, the 18% VAT tax will be added to the room rate.

When booking more than 5 rooms, different policies and additional supplements may apply.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Location

Guest Reviews

9.2
Based on 1108 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.28
C
Chiara • couple • it
7
Pros:

Staff gentile e disponibile, early check‑in senza difficoltà.
Posizione perfetta per i tour al lago. Colazione buona.

Cons:

Nota meno positiva: bagno senza finestra e stanze poco insonorizzate, con rumori che si sentono facilmente.

2026-08-28 • via Nuitee
G
Grecia Magaly • extended_group • pe
10
Que linda sorpresa
Pros:

Super confortable y linda

Cons:

Todo me pareció perfecto

2026-08-28 • via Nuitee
M
Marian • couple • ca
10
2026-08-27 • via Nuitee
M
mimmozar • solo_traveller • it
8
Gio
Pros:

La stanza era accogliente e pulita. Dotata di stufa che è stata indispensabile. Lo staff molto gentile e la struttura su trova in ottima posizione.

Cons:

La colazione che è da migliorare.

2026-08-26 • via Nuitee
V
Vittorio • solo_traveller • it
9
2026-08-25 • via Nuitee
M
Miguel Ángel • solo_traveller • es
9
Pros:

Ubicacion y amabilidad del personal

2026-08-25 • via Nuitee
E
Emanuela • solo_traveller • it
9
Ottimo comodo pulito
Pros:

Posizione pulizia confort

Cons:

Nulla

2026-08-25 • via Nuitee
W
WENFANG • solo_traveller • tw
9
Pros:

地點很好，員工友善

Cons:

吹風機的風是冷的，早餐沒什麼蔬菜

2026-08-25 • via Nuitee
M
Mingjie • solo_traveller • fr
1
Serviettes jaunes et sales
2026-08-24 • via Nuitee
S
Sabba • solo_traveller • fr
8
Bon emplacement. Personnel au top.
Pros:

L’emplacement près de la Plaza de Armas. Le fait aussi que l’hôtel se situe dans une rue piétonne donc pas de bruit de circulation. Le buffet du petit déjeuner très varié et la plage horaire très large. Les bouteilles d’eau gratuites chaque jour ( très rare au Pérou d’en avoir au quotidien). L’extrême amabilité du personnel, serviable et très agréable.

Cons:

— Le fait d’avoir à régler 10 % de plus pour « frais de service » ( non indiqué par Booking lors de la résa ) et le taux de conversion du dollar US, discutable à mon sens. Le personnel m’a cependant gentiment expliqué en détail la raison de ces frais mais Booking devrait le mentionner puisque ces frais sont permanents !!
— Le manque de prises près du lit ou dans la chambre tout simplement ( en fait il y en a 2, mais ce sont des prises américaines). De fait, pour avoir les prises européennes ( que l’on trouve partout au Pérou) si on n’a pas d’adaptateur, il faut utiliser celles de la salle de bain ( pour charger son tel ou laptop par ex, ce qui n’est pas pratique du tout ). De plus les chargeurs ne tiennent pas vraiment dans les prises ( pb souvent constaté dans les hôtels au Pérou).

2026-08-23 • via Nuitee
E
Emanuela • extended_group • it
9
Ottimo rapporto qualità prezzo, molto confortevole
Pros:

Pulito comodo confortevole

Cons:

Alcune stanze piccole

2026-08-23 • via Nuitee
C
christophe • solo_traveller • fr
10
Bonne situation, confortable
Pros:

Très bien situé, confortable, accueil chaleureux.

2026-08-22 • via Nuitee
M
Marco • couple • it
9
Pros:

Central location. Excellent front desk staff who helped us with our every request.

2026-08-21 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-08-21 • via Nuitee
L
laugustop • couple • br
9
Equipe muito disponível
Pros:

A equipe foi muito bem: atenciosa e pronta a atender nossas demandas. O profissionalismo deles influenciou nossa escolha pela mesma rede nas cidades seguintes.

Cons:

Infelizmente, reservamos apenas uma noite em Puno. Não houve tempo para desfrutar da cidade e do hotel.

2026-08-19 • via Nuitee
I
Isabelle • extended_group • fr
9
Joli hôtel , bien placé
Pros:

Bel hôtel , les chambres sont des petites maisons, très jolis. Personnel très agréable . Proche du centre-ville

Cons:

Salle de bain un peu désuète

2026-08-17 • via Nuitee
I
Isabelle • extended_group • fr
8
Bien placé
Pros:

Bien placé, très propre, un restaurant à l'hôtel qui est pratique et bon. Bons massages également

Cons:

Ils facturent 10% sur le prix de la chambre pour frais de service. Sur 8 hôtels au Pérou nous n'avons jamais eu ça et ce n'est pas écrit sur booking donc vraiment pas normal
Nous avons eu froid surtout dans la salle de bain

2026-08-17 • via Nuitee
G
Giulia • couple • it
9
Pros:

Posizione centrale. Camere spaziose. Buona la colazione. Personale molto cortese.

Cons:

Ci è stato addebitato un 10% in più rispetto al costo indicato su Booking, in reception ci hanno detto che è un costo di servizio. Su Booking non l’ho trovato indicato.

2026-08-16 • via Nuitee
G
Giulia • couple • it
8
2026-08-16 • via Nuitee
S
STEPHANE • couple • fr
10
2026-08-15 • via Nuitee