Tierra Viva Puno Plaza

Hotels
Tierra Viva Hotels
9.2 (1013 reviews)
Calle Grau 270 , Puno , pe

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Location
Good breakfast
Comfortable rooms
Cons:
Minor issues with room types
Missing fridge in some rooms

Categories

Cleanliness
9.11
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.58
Staff described as friendly and helpful throughout, with specific mentions of excellent service.
Location
9.32
Centrally located, close to shops and restaurants, described as a highlight.
Room Quality
9.07
Rooms generally described as lovely and comfortable, with good amenities.
Amenities
9.1
Facilities noted, including tea making facilities and a good breakfast.
Value for Money
9.06
General sentiment is that the hotel is worth the cost based on provided services.
Food and Beverage
9.11
Breakfast noted as delicious, with a variety of options.
Overall Experience
9.28
Overall negative and positive feedback balanced to reflect a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Experience Comfort and Convenience at Tierra Viva Puno Plaza

Prime Location: Located just 50 meters from Puno’s Main Square, enjoy easy access to the city's top attractions like the Cathedral and Jiron Lima Main Street.

Stylish Accommodations: Relax in bright and spacious rooms featuring modern furnishings, large windows, and amenities including free Wi-Fi, plasma TVs, and private bathrooms with toiletries. Some rooms even offer breakfast counters and balconies for added comfort.

Convenient Services: Benefit from a 24-hour front desk ready to assist you with shuttle arrangements to the nearby airport or explore Puno Harbour just 5 minutes away by car.

Book now to elevate your Puno experience at Tierra Viva Puno Plaza!

Important information:

These rates do not include taxes (18%) or service charge (10%)
All penalties are subject to an additional service tax of 10%.

In the case that a room is shared by a VAT exempt guest and a nonexempt one, the 18% VAT tax will be added to the room rate.

When booking more than 5 rooms, different policies and additional supplements may apply.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1013 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.28
A
Andrea solo_traveller de
6
2026-06-13 via Nuitee
S
Sarah solo_traveller gb
8
Another nice Tierra Viva hotel
Pros:

Another nice hotel in the Tierra Viva group. Comfortable and well-run, charming & very helpful staff, good breakfast.

Cons:

There wasn’t a kettle in the room (although an urn of hot water was always available in the lobby).

2026-06-13 via Nuitee
D
Dercília couple br
9
Pros:

Tivemos um problema com nosso quarto e foi prontamente resolvido e trocado. Muito solícitos e gentis.

2026-06-12 via Nuitee
K
KIN ON couple gb
9
2026-06-10 via Nuitee
J
Jose couple es
10
Un hotel muy recomendable
Pros:

La habitación es grande y muy cómoda.
El personal es muy amable y servicial.

2026-06-10 via Nuitee
L
luismY8003UE Friends getaway
10
Highly Recommended
Pros:

We stayed 2 nights at the Terra Viva in Puno. The hotel is centrally located on a quiet street within a blocks of the Central Square and the main shopping street The rooms and beds are very clean and comfortable. . Breakfasts was delirious. As our tour operator unexpectedly moved the pickup time to 5:20, They made us a breakfast to go. Diana, Sheiver, Fredy and the rest of the staff were always friendly and helpful.

2026-06-09 via Tripadvisor
I
Isabelle couple fr
10
Pros:

Tout était parfait ! Je n’arrive pas à trouver de point négatif

Cons:

RIEN

2026-06-09 via Nuitee
M
Michelle solo_traveller au
10
Staff go above and beyond for their guests
Pros:

This property went above and beyond in every possible way. Gelen and the reception staff were so thoughtful. As I was checking in, I mentioned I was feeling very unwell. Gelen suggested I have some oxygen im so grateful as I definately needed the oxygen. Gina and the kitchen staff provided amazing breakfast with huge variety and the dinner meals were great. Being unwell it was good I could hand my laundry in and that was sorted. The room was excellent. I left early in the morning and was provided a breakfast box. They seemed to think of everything. Will be recommending this property to anyone and everyone.

Cons:

Not applicable.

2026-06-08 via Nuitee
S
Sreeram solo_traveller pe
10
Excellent service and great location
Pros:

Location is perfect, just a block away from the main square and Jr.Lima where there are plenty of cafes and restaurants.

Staffs were very kind and helpful, especially Fredy.

2026-06-07 via Nuitee
M
Mounia extended_group fr
8
Muy bien
Pros:

Nos hemos quedado 1 noche y todo fue muy bien. Cama comoda, habitacio limpia

2026-06-07 via Nuitee
C
Coastal32093765594 Couples Germantown, Montgomery County, Maryland
10
Very nice hotel with great staff
Pros:

I highly recommend this hotel, which was one of the best during my Peru trip. The location is very convenient to the city center, and the room was very clean. The price was very reasonable. Most important to us, the staff was very friendly and helpful. One night I was not feeling well due to altitude and having a cold, and a staff member came to our room after midnight to provide oxygen to me, which I greatly appreciated!

2026-06-06 via Tripadvisor
M
Marnie solo_traveller au
8
Great Hotel in Puno Great Location
Pros:

The staff were amazing. Room was a great size. Location was perfect.

Cons:

Breakfast could have had more options for vegans.

2026-06-06 via Nuitee
M
Mariusz solo_traveller pl
7
Pros:

Hotel zlokalizowany blisko głównego placu miasta Puno, pyszne śniadania z jajkami sadzonymi lub plackami na słodko przygotowanymi na bieżąco, herbatki dostępne całą dobę przed recepcją

Cons:

Okno z pokoju wychodziło na ścianę innego hotelu na wyciągnięcie ręki, cieknący prysznic i sedes

2026-06-05 via Nuitee
S
Sean solo_traveller us
8
2026-06-05 via Nuitee
D
Dimitrios Pavlakis solo_traveller gr
9
2026-06-05 via Nuitee
F
Francesca couple it
6
2026-06-04 via Nuitee
G
Gabriel couple br
10
Hotel com equipe excepcional e café da manhã delicioso
Pros:

O café da manhã é excepecional, e também tivemos uma experiência muito positiva com o restaurante do hotel! A equipe foi fenomenal, inclusive oferecendo um chá de mel e limão ao perceberem que eu estava resfriado. O quarto é confortável, com excelentes camas e um chuveiro muito bom!

Cons:

A porta do quarto não isola muito bem o barulho dos corredores, mas não chegou a nos incomodar muito.

2026-06-04 via Nuitee
R
RovingSnail Couples Singapore
8
Nice place and staff, but average breakfast
Pros:

We spent 2 nights at the hotel. The location is perfect, just a block away from the main square and the staff were very kind and attentive. The breakfast was a bit letdown as they did not have much options. During the check-in they gave us a cookie which was very nice, the minibar in the room has complimentary beverages. All in all, it was a pleasant stay.

2026-06-03 via Tripadvisor
A
Allister couple ca
8
Pros:

Staff were very helpful.

2026-06-03 via Nuitee
G
Giuseppe couple it
10
Da consigliare
Pros:

La posizione, la camera ampia, la colazione, la pulizia.

Cons:

Nulla da segnalare

2026-06-01 via Nuitee