Qelqatani Hotel

Hotels
8.7 (835 reviews)
Jr. Tarapacá, 355 , Puno , pe

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 835 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
H
Hartmut • solo_traveller • de
8
Cons:

Window opens to a wall just 2 m away.

2026-06-13 • via Nuitee
德鑫 • solo_traveller • tw
10
Pros:

All, especially the warming device

Cons:

None

2026-06-12 • via Nuitee
O
Omar • extended_group • it
8
2026-06-09 • via Nuitee
M
Maxime • solo_traveller • fr
8
2026-06-08 • via Nuitee
C
Ciprian • solo_traveller • ro
10
2026-06-08 • via Nuitee
M
Maxime • solo_traveller • fr
9
Pros:

Très bien placé dans Puno, ideal pour aller au terminal terrestre ou sortir en ville pour un restaurant ou visiter.
Personnel tres accueillant et à l'écoute.
Petit déjeuner bien complet.
La litterie est confortable. Chauffage d'appoint réglable.
Nous avons passé un très bon séjour.

Cons:

Les rideaux ne sont pas assez occultants pour la chambre qui donne sur le puis de lumière (et le couloir) : par conséquent à chaque passage d'une personne dans le couloir la lumière éclaire aussi dans la chambre.
Faible isolation phonique, ce qui peut être dérangeant quand des groupes ne respectent pas la quieté des lieux.
Faible debit d'eau chaude.

2026-06-08 • via Nuitee
C
Ciprian • solo_traveller • ro
10
2026-06-07 • via Nuitee
A
Allister • couple • ca
7
2026-06-03 • via Nuitee
K
Klaus • couple • de
10
Pros:

Sehr hilfsbereites und freundliches Personal besonders die Damen an der Rezeption haben uns unkompliziert und schnell bei all unseren Anliegen geholfen. Herzliches Dankeschön!

2026-06-02 • via Nuitee
C
Catherine • extended_group • tw
8
2026-06-02 • via Nuitee
B
Burcu • family_with_children • tr
10
Harika bir kahvaltı, güzel bir konum
Pros:

Otelin kendi dokusunu ve hikayesi olmasını çok sevdim. Kahvaltısı harikaydı. Çalışanlar olağanüstü ilgili ve yardımcı olan insanlardı. Konumu yürüme mesafesinde ve güvenliydi. Tren garına ve merkeze çok yakın yürüme mesafesindeydi. Ayrıca en yakın havalimanına da transfer ayarlıyorlar.

Cons:

Peru da çeşitli şehirlerde kaldım ama en çok buradaki konaklama deneyimimi sevdim :)

2026-06-01 • via Nuitee
K
Klaus • couple • de
10
Pros:

Die Damen an der Rezeption waren sehr hilfsbereit und zuvorkommend. Wir waren sehr froh, in Puno genau in diesem Hotel gewesen zu sein. Klasse!

2026-05-30 • via Nuitee
L
Loic • solo_traveller • fr
10
2026-05-25 • via Nuitee
A
Alexander Klauss • solo_traveller • br
10
2026-05-25 • via Nuitee
L
Luis Daniel Molina • solo_traveller • ar
10
Excelente estadía en Puno
Pros:

La atención del personal! Todos muy atentos y dispuestos para resolver nuestras necesidades y consultas.

2026-05-24 • via Nuitee
P
Paar aus NRW • solo_traveller • de
9
Pros:

Very friendly and helpful Staff

2026-05-21 • via Nuitee
U
Urs • solo_traveller • ch
8
Es fab zwar in der Lobby Sitzecken aber es war zu kalt, um sich dirt aufzuhalten.
Pros:

Gute Lage, freundliches Personal

Cons:

Im ganzen Hotel war es sehr kalt und ungemütlich. Es hat ewig gedauert, bis das Zimmer warm war.

2026-05-20 • via Nuitee
O
Oskar • solo_traveller • pl
7
2026-05-20 • via Nuitee
Y
Yolanda Carmen • solo_traveller • es
9
Pros:

Todo estuvo bien.

2026-05-20 • via Nuitee
M
Martina • solo_traveller • de
8
2026-05-18 • via Nuitee