Qelqatani Hotel

Hotels
8.7 (865 reviews)
Jr. Tarapacá, 355 , Puno , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 865 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
P
PETER • extended_group • ch
8
2026-07-18 • via Nuitee
S
SIMONETTA • solo_traveller • it
8
Un' ottima scelta
Pros:

Hotel a due passi dal centro di Puno. Stanze con riscaldamento, essenziale considerate le temperature di giugno.

2026-07-17 • via Nuitee
C
Colin • extended_group • au
7
Suited our purpose, neat, tidy and clean. Secure parking on site vwas good
Cons:

Very difficult to find, description was not accurate and poor signage. Hot water system needs looking at

2026-07-14 • via Nuitee
V
Victor • couple • es
8
2026-07-13 • via Nuitee
A
Andrea del Pilar • solo_traveller • pe
9
Una cómoda estancia
Pros:

La comodidad de la cama, la calefacción y la ubicación cercana a todos los lugares principales de Puno.

2026-07-12 • via Nuitee
P
perez • couple • es
10
2026-07-10 • via Nuitee
I
Ivo • couple • es
10
Pros:

La atención del personal, tanto el botones, recepcionistas y cocina no podría haber sido mejor.
Las habitaciones amplias, limpias y la atención del personal inmejorable.

2026-07-10 • via Nuitee
H
Hernandez Valero • solo_traveller • es
9
Sin dudarlo
Pros:

El personal

Cons:

Poca luz

2026-07-10 • via Nuitee
P
perez • couple • es
10
Pros:

Todo!! Hace calorcito , el personal es súper súper amable, la comida increible,está en pleno centro de puno!

2026-07-10 • via Nuitee
C
Christian Ivan • solo_traveller • pe
8
Pros:

El desayuno estaba bastante decente, la señora fue muy amable.
Había calefacción en el cuarto.

2026-07-07 • via Nuitee
J
Jacek • couple • pl
8
Pros:

Everything was good except bathroom

Cons:

Everything was good except shower.
There were to sources of water one with cold and the other with hot water what was inconvenient.
And it was rather cold in the bathroom

2026-07-07 • via Nuitee
J
Janusz • couple • pl
9
2026-07-07 • via Nuitee
E
Estelle • couple • fr
9
2026-07-06 • via Nuitee
E
Estelle • couple • fr
9
Pros:

Hôtel très bien et bien placé. Le personnel est très serviable et nous a aidé à trouver un taxi à la dernière minute. Le déjeuner est très bon et copieux. Je recommande :)

Cons:

La douche est dure à régler (comme toutes les douches au Pérou)

2026-07-06 • via Nuitee
G
Garrett • extended_group • pe
10
Pros:

Showers, breakfast, location, happy staff, rooms

2026-07-03 • via Nuitee
H
Hans-Christoph • couple • de
10
preiswertes Hotel
Pros:

Älteres Hotel, aber ordentlich und sauber mit großen Zimmern. Sehr nettes Personal. Wir haben statt Frühstück ein Essenspaket bekommen, da wir sehr zeitig abreisen mussten.

Cons:

Alles war gut.

2026-07-03 • via Nuitee
F
Fredrik • solo_traveller • se
8
Pros:

Staff were very helpful. We had altitude sickness problem and they helped out to get medical assistance and to translate. They were very caring.

Hotel is conveniently located near the center of Puno.

Cons:

As manu Peruvian hotels there is no or very little heating in the common areas as the breakfast room.

2026-07-01 • via Nuitee
P
Paulo Cesar • solo_traveller • br
10
Pros:

Funcionários da recepção carinhosos e prestativos, nos auxiliando sempre com muita gentileza.

Cons:

Ter mais tempo para apreciar o local. Gratos pelo atendimento

2026-07-01 • via Nuitee
K
Kris • extended_group • be
7
Basic kamer in het centrum van Puno
Pros:

Goede locatie in het centrum van Puno. Lekker ontbijt, uitgebreider dan in de meeste Peruviaanse hotels.

Cons:

Eerder verouderde kamer, alle comfort was wel aanwezig.

2026-06-29 • via Nuitee
C
Calle • family_with_children • pe
10
Fantastico
Pros:

Buen servicio. Todo limpio, confortable la habitación, contaba con calefacción. Las señoras de cocina, muy amables y serviciales. Muy cerca a la plaza.

2026-06-29 • via Nuitee