Qelqatani Hotel

Hotels
8.7 (827 reviews)
Jr. Tarapacá, 355 , Puno , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 827 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
P
Paar aus NRW • solo_traveller • de
9
Pros:

Very friendly and helpful Staff

2026-05-21 • via Nuitee
Y
Yolanda Carmen • solo_traveller • es
9
Pros:

Todo estuvo bien.

2026-05-20 • via Nuitee
U
Urs • solo_traveller • ch
8
Es fab zwar in der Lobby Sitzecken aber es war zu kalt, um sich dirt aufzuhalten.
Pros:

Gute Lage, freundliches Personal

Cons:

Im ganzen Hotel war es sehr kalt und ungemütlich. Es hat ewig gedauert, bis das Zimmer warm war.

2026-05-20 • via Nuitee
O
Oskar • solo_traveller • pl
7
2026-05-20 • via Nuitee
M
Martina • solo_traveller • de
8
2026-05-18 • via Nuitee
A
Anne • extended_group • nl
9
2026-05-17 • via Nuitee
B
Brian • extended_group • us
9
Pros:

Great space, just off the main shopping and food areas. Rooms are nice and comfortable.

2026-05-15 • via Nuitee
A
Anne • extended_group • nl
8
Ok
Pros:

De kundige receptionisten

Cons:

Donker interieur

2026-05-12 • via Nuitee
V
VANESSA • solo_traveller • br
10
Pros:

Amei tudo nesse lugar, desde o pessoal que trabalha que são muito receptivos, povo peruano muito bacana, quarto e banheiro grandes, tudo excelente.
O café da manhã é divino, vcs precisam tomar os sucos!!! Alem de ter ótima localização, fica pertinho da praça.
Super recomendo! Não tem como errar escolhendo esse lugar.

2026-05-11 • via Nuitee
V
Valérie • solo_traveller • fr
8
Pros:

La gentillesse du personnel, le petit déjeuner et la situation de l'hôtel

2026-05-08 • via Nuitee
L
Loic • solo_traveller • fr
10
2026-05-07 • via Nuitee
S
Sid2016 • solo_traveller • de
8
Good stay in Puno
Pros:

Good area - nice people

Cons:

Very cold water

2026-05-07 • via Nuitee
R
Richard • solo_traveller • gb
10
Just a great place to stay
Pros:

Tha staff were amazing. Even with my small amount of Spanish we managed to achieve everything I required.
Breakfast and housekeeping very good aswell.
Everyone was very friendly and always had a smile.
All spot on.

Cons:

ABSOLUTELY NOTHING

2026-05-06 • via Nuitee
M
Mário Viana Jr. • solo_traveller • br
9
Pros:

Localização com muitos serviços nas proximidades. Deixamos as mochilas pesadas quando fomos no tour que dorme na ilha Amantani

2026-05-05 • via Nuitee
M
Mário Viana Jr. • solo_traveller • br
9
Atenderam às nossas necessidades especiais de horário
Pros:

Localização com muitos serviços nas proximidades. No retorno do tour da ilha Amantani foi permitido o late check-out

2026-05-05 • via Nuitee
J
Joanna • solo_traveller • gb
7
Satisfactory
Pros:

Well located

Cons:

Very tired decor

2026-05-05 • via Nuitee
B
Benedicte Brodier • solo_traveller • fr
9
Pros:

La gentillesse du personnel
L emplacement

2026-05-04 • via Nuitee
M
mark • family_with_children • nl
8
Pros:

Het enige nadeel was het water uit de douche, deze was in de avond niet warm te krijgen. Verder was het personeel superlief. Ik kreeg zelf een klein kadootje omdat ik jarig was

2026-04-30 • via Nuitee
G
Gabrielle • couple • pe
9
Pros:

Excellent hotel with very nice and available staff. Beds are incredible.
Good localisation.

2026-04-29 • via Nuitee
B
Benedicte Brodier • solo_traveller • fr
9
2026-04-28 • via Nuitee