Qelqatani Hotel

Hotels
8.7 (794 reviews)
Jr. Tarapacá, 355 , Puno , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 794 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
M
Maria family_with_children us
10
Pros:

nice location, great staff, good breakfast.

2026-01-20 via Nuitee
S
Susanna couple ch
8
perfekt
Pros:

Frühstück war super, Lage sehr zentral, Personal sehr freundlich, ein altes Hotel aber die Betten gut und das Badezimmer renoviert. Wir können das Hotel empfehlen und würden wieder dort absteigen.

2026-01-20 via Nuitee
A
ANDREA extended_group it
8
Buon hotel ma la pulizia va migliorata
Pros:

Staff molto disponibile e gentile, camera e bagno spaziosi, è presente una stufetta per riscaldare la stanza, colazione soddisfacente.

Cons:

La pulizia lascia un po’ a desiderare, in particolare i letti, le lenzuola e fodere erano sporche o macchiate e sui cuscini abbiamo trovato capelli/peli. Peccato perchè nel complesso è un buon hotel.

2026-01-19 via Nuitee
M
MARTA couple es
9
Reconfortante, buen sitio para dormir bien
Pros:

Todas las comodidades que puedes esperar después de estar viajando unos días por zonas más austeras del país. Llegamos tarde por la noche y nos atendieron fenomenal, con calefacción, agua caliente, agua para beber y ascensor. Muy cerca de la plaza de armas y con un mini market al lado. El desayuno y su personal de 10. Pudimos dejar nuestro equipaje mientras hicimos el tour de Amantí, claramente recomendaría este alojamiento.

Cons:

Todo perfecto, pero por comentar algo, mantenimiento en las paredes y la bañera serían necesarios

2026-01-19 via Nuitee
L
Lucila couple ar
10
EXELENTE
Pros:

Las instalaciones , es muy cómodo y el personal del Hotel es exelente, muy amables; y es importante que este cerca del Centro.

2026-01-15 via Nuitee
M
Mathias family_with_children de
9
2026-01-11 via Nuitee
O
Orlando Soares Dos family_with_children br
9
Pros:

Funcionários

Cons:

Custo

2026-01-07 via Nuitee
R
Rolf solo_traveller de
8
2025-12-28 via Nuitee
R
Rolf solo_traveller de
8
2025-12-28 via Nuitee
R
Rolf solo_traveller de
8
2025-12-28 via Nuitee
G
Gerardo family_with_children cr
10
Pros:

La ubicación es excelente a 100 metros de la avenida principal llena de locales de comidas y tiendas y a 400 metros de la plaza de armas. La habitación muy amplia con cama muy sabrosa para descansar y abundante agua caliente. El personal muy amable y dispuesto a ayudar. El desayuno rico y suficiente.

2025-12-28 via Nuitee
C
Chloé solo_traveller fr
9
Pros:

Très bel hôtel, très propre, bon emplacement et copieux petit-déjeuner.

2025-12-16 via Nuitee
A
AECIO family_with_children br
10
Fabuloso
Pros:

Localização, instalação, funcionários, café da manhã.

Cons:

Nada a acrescentar.

2025-12-13 via Nuitee
V
Viss family_with_children de
10
Pros:

Uns hat an diesem Hotel alles gefallen. Das Personal war unglaublich nett und aufmerksam. Die Zimmer sind geräumig und sauber. Die Auswahl beim Frühstück war groß und lecker. Einen herzlichen Dank an die bezaubernden Damen, die uns ein köstliches Omelett zubereiteten. Sie haben uns wie Familienmitglieder behandelt. Es gibt in dem Hotel einen kostenlosen, gesicherten Parkplatz. Der Hauptlatz und Fußgängerzone ist direkt um die Ecke.
Wir würden jederzeit wiederkommen.

Cons:

Uns hat alles gefallen 😀

2025-12-11 via Nuitee
J
Juliano extended_group br
10
Pros:

Quarto aplo e confortavel . Atendentes muito simpaticas.

2025-12-05 via Nuitee
A
Andres solo_traveller co
9
2025-12-04 via Nuitee
J
Jennifer family_with_children es
10
Genial
Pros:

Hotel perfecto. Limpio y cuidado. Nos guardaron las mochilas durante nuestra noche en Amantaní y pudimos usar un baño cómodamente cuando fuimos a recogerlas antes de coger el autobús nocturno. Desayuno bueno y variado.
Me prestaron secador de pelo

Cons:

Todo bien

2025-11-28 via Nuitee
P
Pierre family_with_children fr
8
2025-11-27 via Nuitee
M
Madeleine couple gb
10
Lovely hotel and excellent value for money
Pros:

The hotel bedroom and bathroom were incredibly clean. Facilities in the room were good including hot water and good water pressure in the shower, and a heater for colder nights. The staff were friendly and helpful. The breakfast was really nice with a good choice of options. The room we were allocated was away from road noise which we appreciated.

Cons:

We could hear some noise from other rooms during the night.

2025-11-25 via Nuitee
R
Rocio family_with_children pe
7
Buena
Pros:

bien todo, el desayuno bueno.

Cons:

solo en recepcion a la hora de salida muy seria la persona, ni nos despidio, es mas ni nos hablo.

2025-11-20 via Nuitee