Qelqatani Hotel

Hotels
8.7 (806 reviews)
Jr. Tarapacá, 355 , Puno , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 806 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
M
mark family_with_children nl
8
Pros:

Het enige nadeel was het water uit de douche, deze was in de avond niet warm te krijgen. Verder was het personeel superlief. Ik kreeg zelf een klein kadootje omdat ik jarig was

2026-04-30 via Nuitee
G
Gabrielle couple pe
9
Pros:

Excellent hotel with very nice and available staff. Beds are incredible.
Good localisation.

2026-04-29 via Nuitee
B
Benedicte Brodier solo_traveller fr
9
2026-04-28 via Nuitee
V
Virgilijus couple lt
9
Pros:

Puiki vieta, labai paslaugus personalas.

2026-04-26 via Nuitee
J
Juan carlos solo_traveller pe
9
Pros:

Habitaciones espaciosas y limpias. Y el desayuno

2026-04-23 via Nuitee
G
Guilherme couple br
10
2026-04-18 via Nuitee
M
Michal extended_group cz
10
2026-04-17 via Nuitee
Y
Yujia solo_traveller cn
9
worth of money stay in Puno
Pros:

staffs all hospitality enough
clean and very very quiet(inner court)
nice breakfast

Cons:

old fashioned decoand facilities,but the grout lines in the bathroom wall tiles are very clean

2026-04-17 via Nuitee
N
Nicolas solo_traveller fr
9
2026-04-14 via Nuitee
M
Michal extended_group cz
10
Úžasný personál a skvělá lokalita.
Pros:

Nejlepší personál!!!

2026-04-01 via Nuitee
L
Lisa family_with_children au
10
Pros:

Staff were so accommodating, breakfast was really good, pretty quiet

2026-03-28 via Nuitee
N
Nicolaï couple fr
10
2026-03-20 via Nuitee
A
Anne-Marie solo_traveller gb
9
2026-03-19 via Nuitee
R
Roman family_with_children cz
10
2026-03-17 via Nuitee
F
Fred Kaspar couple de
9
Freundliches Hotel in guter Lage mit gutem Frühstück
Pros:

Wenn auch die Einrichtung nicht die neueste hier ist , so hat uns dieses Hotel für 2 Nächte dennoch sehr gut gefallen
Das Personal im Qelqatani Hotel besticht durch eine außergewöhnliche Freundlichkeit.
Das Frühstücks- Buffett ist für ein Hotel dieser Kategorie wirklich top! Eierspeisen auf Bestellung , Avocados, Pfannkuchen, gutes Brot
Aufgrund unserer frühen Abreise am letzten Tag war es für das Personal kein Thema, uns ein Lunchpaket mit auf dem Weg zu geben - auch ein Taxi wurde organisiert
Tipp: der Muña oder Coca Tee wird gut hier zubereitet und auf Wunsch auf das Zimmer gebracht

Cons:

n/a

2026-03-05 via Nuitee
B
Bernard family_with_children fr
10
Buen hotel para une etapa en Puno
Pros:

El hotel está ubicada cerca del centro histórico de Puno.
La calle peatonal Jr Lima y la plaza Mayor están à 8 mn à pie.
El cuarto y la sala de baño están bien equipados.
El desayuno es completo y variado.
Muy buena relación cualidad precio.

2026-02-22 via Nuitee
M
Maria family_with_children us
10
Pros:

nice location, great staff, good breakfast.

2026-01-20 via Nuitee
S
Susanna couple ch
8
perfekt
Pros:

Frühstück war super, Lage sehr zentral, Personal sehr freundlich, ein altes Hotel aber die Betten gut und das Badezimmer renoviert. Wir können das Hotel empfehlen und würden wieder dort absteigen.

2026-01-20 via Nuitee
M
MARTA couple es
9
Reconfortante, buen sitio para dormir bien
Pros:

Todas las comodidades que puedes esperar después de estar viajando unos días por zonas más austeras del país. Llegamos tarde por la noche y nos atendieron fenomenal, con calefacción, agua caliente, agua para beber y ascensor. Muy cerca de la plaza de armas y con un mini market al lado. El desayuno y su personal de 10. Pudimos dejar nuestro equipaje mientras hicimos el tour de Amantí, claramente recomendaría este alojamiento.

Cons:

Todo perfecto, pero por comentar algo, mantenimiento en las paredes y la bañera serían necesarios

2026-01-19 via Nuitee
A
ANDREA extended_group it
8
Buon hotel ma la pulizia va migliorata
Pros:

Staff molto disponibile e gentile, camera e bagno spaziosi, è presente una stufetta per riscaldare la stanza, colazione soddisfacente.

Cons:

La pulizia lascia un po’ a desiderare, in particolare i letti, le lenzuola e fodere erano sporche o macchiate e sui cuscini abbiamo trovato capelli/peli. Peccato perchè nel complesso è un buon hotel.

2026-01-19 via Nuitee