Hotel Bristol Salzburg

Hotels
9.2 (760 reviews)
Makartplatz 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Charming location
Friendly staff
Clean and well-maintained
Cons:
Issues with dining experience
Some tired facilities

Categories

Cleanliness
8.85
General cleanliness is appreciated, although there were concerns regarding some experiences.
Service
9.85
Staff are noted for being very friendly and attentive.
Location
10
The hotel has a perfect location for accessing the city and exploring.
Room Quality
8.85
Some rooms were described as tired or needing renovation.
Amenities
8.85
Amenities were mentioned as needing improvement, particularly in relation to bathroom conditions.
Value for Money
8.35
Guests feel the hotel is expensive given some shortcomings in amenities and room quality.
Food and Beverage
8.85
Mixed reviews on the dining experience, with some meals being considered below expectations.
Overall Experience
10
Overall impressions are very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:58

Property Description

Luxurious Accommodation

Hotel Bristol in Salzburg offers spacious and elegant non-smoking rooms with stunning city views, equipped with modern amenities and complimentary non-alcoholic beverages in the minibar.

Exquisite Dining Experience

Indulge in a rich breakfast buffet under crystal chandeliers at the Crystal Room and savor international and Austrian delicacies at the award-winning Polo Lounge. Enjoy piano evenings at the Sketch Bar and Lounge.

Convenient Location and Services

Located near Mirabell Palace, this family-run 5-star hotel provides a concierge service, valet parking, a library, and the option to book in-room massages. Explore nearby attractions easily with a bus stop and taxi stand at your doorstep.

Experience luxury and convenience at Hotel Bristol. Book now for an unforgettable stay in Salzburg.

Important information:

When booking more than 5 rooms, different cancellation policies apply. Guests can cancel free of charge up to 1 week prior to arrival, during mid and high season up to 4 weeks prior to arrival. The guest will pay the total price in case of cancellation within these deadlines.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 165 per person per night when using an existing bed.
    People no matter the age stay for € 165 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 60 per day.

Location

Guest Reviews

9.2
Based on 760 reviews
Cleanliness: 8.85
Service: 9.85
Location: 10
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 10
P
Philip • family_with_children • gb
10
Pros:

Classic and high quality

2026-02-11 • via Nuitee
W
Wanda • couple • us
10
Pros:

Everything. The room was spectacular and the staff even more! We will definitely stay here again.

Cons:

Nothing

2026-02-11 • via Nuitee
J
Jose • family_with_children • br
8
Hotel histórico e bem localizado
Pros:

É um hotel antigo, mas bem localizado e organizado

Os funcionários foram muito atenciosos.

Cons:

Quarto um pouco antigo, mas tudo funciona bem

2026-01-30 • via Nuitee
M
Maryam • solo_traveller • us
10
Professional friendly attentive
Pros:

Polite and attentive staff

Cons:

I wish there was an iron in the room

2026-01-29 • via Nuitee
E
Eva • extended_group • de
10
2026-01-27 • via Nuitee
A
Anton • couple • at
7
2026-01-25 • via Nuitee
K
Krishna Sekhar • family_with_children • us
8
Pros:

Breakfast, room, hotel & location were great

Cons:

Even though requested, couldn't get an early check-in

2026-01-19 • via Nuitee
A
Angad • family_with_children • in
1
Cons:

Terrible air conditioning

2026-01-19 • via Nuitee
S
Sabine • couple • de
8
Wir kommen sehr gern wieder.
2026-01-19 • via Nuitee
S
Susie • couple • ca
10
Exceptional Quality, Wonderful helpful Professional staff
Pros:

Absolutely Beautiful, clean Hotel, very Classy wonderful helpful staff, walking distance to everything, and excellent Breakfast, we will definitely be back !

Cons:

We loved Everything about the hotel !

2026-01-19 • via Nuitee
P
patricia maria • couple • es
10
2026-01-19 • via Nuitee
A
ALLISON • couple • us
10
Lovely
Pros:

It was beautiful and delicious 😋

Cons:

Nothing

2026-01-19 • via Nuitee
J
Joseph • couple • us
10
Would stay here again in a heartbeat. Room was quiet and in excellent condition
Pros:

Breakfast was fabulous

Cons:

The bartender was a little frosty

2026-01-19 • via Nuitee
E
Ehsan • couple • ae
7
2026-01-19 • via Nuitee
R
Rui • family_with_children • pt
7
Absolutely perfect staff and location, but with a hard product, which though great, needs updating.
Pros:

The staff was absolutely perfect in every way! Extremely kind, professional, gracious and transmitted a feeling of classic service that is very rarely found today. Truly as perfect as it gets!

Cons:

The hotel generally feels like a hotel which was once exceptional but has over time not been updated sufficiently over time. Some of the rooms seem to be updated, and very nicely so, but others not. The common spaces in the hotel - from lobby to bar and restaurant, would benefit greatly from such an investment. Considering the absolutely location and the amazing staff, the hotel's hard product deserves being invested in. The only marked downside, which could definitely be improved on for such a property, was the breakfast. Could definitely be better.

2026-01-19 • via Nuitee
K
Khalid • couple • sa
8
2026-01-19 • via Nuitee
P
Paul • couple • gb
10
Wonderful stay at Hotel Bristol Salzburg
Pros:

Christine was very accomodating & checked us into our room & early. She provided a lot of local information & issued us a guest mobility ticket for free train/bus/trams. This is a beautiful historic hotel. The cocktails in the bar are fantastic & the breakfast excellent. Although we did not eat in the restaurant, we heard other guest state that their meals were superb

2026-01-19 • via Nuitee
S
Susan • couple • us
9
We were very happy with our choice of Bristol!
Pros:

breakfast was excellent. Beautiful dining room and lots of choices each day. Staff was very attentive.

2026-01-19 • via Nuitee
S
Suhail • couple • ae
1
2026-01-19 • via Nuitee
X
Xhevdet • family_with_children • xk
10
2026-01-19 • via Nuitee