Hotel Bristol Salzburg

Hotels
9.2 (847 reviews)
Makartplatz 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Charming location
Friendly staff
Clean and well-maintained
Cons:
Issues with dining experience
Some tired facilities

Categories

Cleanliness
8.85
General cleanliness is appreciated, although there were concerns regarding some experiences.
Service
9.85
Staff are noted for being very friendly and attentive.
Location
10
The hotel has a perfect location for accessing the city and exploring.
Room Quality
8.85
Some rooms were described as tired or needing renovation.
Amenities
8.85
Amenities were mentioned as needing improvement, particularly in relation to bathroom conditions.
Value for Money
8.35
Guests feel the hotel is expensive given some shortcomings in amenities and room quality.
Food and Beverage
8.85
Mixed reviews on the dining experience, with some meals being considered below expectations.
Overall Experience
10
Overall impressions are very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:58

Property Description

Luxurious Accommodation

Hotel Bristol in Salzburg offers spacious and elegant non-smoking rooms with stunning city views, equipped with modern amenities and complimentary non-alcoholic beverages in the minibar.

Exquisite Dining Experience

Indulge in a rich breakfast buffet under crystal chandeliers at the Crystal Room and savor international and Austrian delicacies at the award-winning Polo Lounge. Enjoy piano evenings at the Sketch Bar and Lounge.

Convenient Location and Services

Located near Mirabell Palace, this family-run 5-star hotel provides a concierge service, valet parking, a library, and the option to book in-room massages. Explore nearby attractions easily with a bus stop and taxi stand at your doorstep.

Experience luxury and convenience at Hotel Bristol. Book now for an unforgettable stay in Salzburg.

Important information:

When booking more than 5 rooms, different cancellation policies apply. Guests can cancel free of charge up to 1 week prior to arrival, during mid and high season up to 4 weeks prior to arrival. The guest will pay the total price in case of cancellation within these deadlines.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 165 per person per night when using an existing bed.
    People no matter the age stay for € 165 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 60 per day.

Location

Guest Reviews

9.2
Based on 847 reviews
Cleanliness: 8.85
Service: 9.85
Location: 10
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 10
G
George • couple • gb
6
2026-07-18 • via Nuitee
B
Bhawani • couple • in
9
A special mention of Fr Anita who manned the bar and the polo lounge all by herself very efficiently
Pros:

It was excellent with a good variety of food to give you the right start for the day. Bonus was the cheerful and helpful staff. Anita and the concierge were most hospitable and efficient.

2026-07-17 • via Nuitee
Z
Zaher • family_with_children • ae
5
2026-07-17 • via Nuitee
P
Poetz • couple • at
10
2026-07-16 • via Nuitee
V
Varun • family_with_children • ae
9
Pros:

Great property, extremely comfortable beds, and fantastic service. Great people at the front desk, breakfast staff was very polite and accommodating to our daughter's running around.

All in all a very comfortable and relaxing stay. Very centrally located. Mirabell palace is located behind the hotel. City centre too is a 10-minute walk away.

Cons:

N/A

2026-07-15 • via Nuitee
R
Roberto • family_with_children • it
9
Pros:

Colazione eccellente con ottimo servizio

2026-07-14 • via Nuitee
J
Jefferson • couple • br
9
Complementou a experiência de visitar uma bela região.
Pros:

O hotel é de categoria internacional, oferecendo um diferencial por ser em um prédio histórico e ter uma atmosfera do século 19.

2026-07-14 • via Nuitee
R
raphael • couple • fr
5
Tromperie complète avec les photos
Pros:

Le lobby

Cons:

Les photos booking ultra trompeuses. On dirait qu’il est situé en pleine verdure avec une superbe vue . Alors qu’il est en plein centre avec une vue cour intérieur sur iimmeuble horrible

2026-07-12 • via Nuitee
C
Chantale • couple • ca
9
Pros:

Emplacement génial! Personnel aux petits soins. Grande chambre avec vue sur la forteresse. Petit déjeuner fabuleux.

2026-07-11 • via Nuitee
A
ANNE • solo_traveller • us
8
Give it a B
Pros:

Beautiful room. Professional and great staff.

Cons:

Air conditioning design did not allow to turn off the fan that directly blew air towards my bed to the point of affecting even my closed eye. The comforter was VERY thin in a duvet cover. The helpful staff provided me with a heavy blanket that I found to be heavy. I had a terrible night because of these conditions. I managed to sleep about 2 hrs.
Another issue was no accommodation for international guests to charge phone or connect to the internet.

2026-07-11 • via Nuitee
A
Andrew • family_with_children • us
6
2026-07-10 • via Nuitee
J
Jennifer • couple • gb
6
Dated, not terrible, but didn’t live up to 5 stars.
Pros:

Great location, and can see that this would have been beautiful years ago. The bathroom had been refurbished and was lovely.

Cons:

Very tired in places. Staff seemed confused but not unpleasant!

2026-07-09 • via Nuitee
T
Tyler • couple • at
10
Pros:

Hotel Bristol went above and beyond. We received a free room upgrade, with an incredible view of downtown Salzburg. The room was beautiful and spacious, very comfortable.

2026-07-08 • via Nuitee
O
omar • couple • sa
10
Pros:

Excellent hotel& and the staff were very helpful and professional.

Cons:

The location and everything

2026-07-08 • via Nuitee
J
Jean • couple • ca
10
Highly recommend
Pros:

Great service and wonderful location

Cons:

Nothing

2026-07-04 • via Nuitee
P
Piyush • family_with_children • in
10
2026-07-02 • via Nuitee
R
Rob • couple • gb
10
2026-07-02 • via Nuitee
M
Michelle • solo_traveller • gb
9
2026-07-02 • via Nuitee
K
khalifa • solo_traveller • kw
9
2026-07-01 • via Nuitee
M
Marlene • solo_traveller • at
10
Traditionelles Luxus Hotel mitten im Herz von Salzburg. Klare Empfehlung.
Pros:

Es war die Times Suite und es war fantastisch. Ich hatte 2 Balkone, ein tolles Badezimmer und eine Menge Platz zum verweilen. Gratis waren die alkoholfreien Getränke in der Minibar!

Cons:

Der Boden war an einigen Stellen fleckig

2026-07-01 • via Nuitee