Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

Hotels
9.4 (3016 reviews)
52 Saad Zaglol Street, Raml Station , Alexandria , eg

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Courteous staff
Beautiful views
Comfortable rooms
Cons:
Slow service
Minor cleanliness issues
Service speed at restaurant

Categories

Cleanliness
8.73
Cleanliness was mentioned positively in several reviews, although some minor issues were noted.
Service
9.7
Generally positive feedback on staff courtesy and helpfulness, although a few slow service instances were mentioned.
Location
10
Multiple reviews highlighted the hotel's excellent location and views, indicating strong satisfaction.
Room Quality
9.74
Most reviews praised the room quality, particularly its size and comfort.
Amenities
9.19
Amenities were appreciated, with specific praise for the rooftop restaurant and breakfast setting.
Value for Money
9.22
Generally considered good value based on the overall experience and quality provided.
Food and Beverage
8.68
Breakfast was mentioned positively, but some concerns about quality relative to expectations.
Overall Experience
9.93
The overall experience received high ratings, with guests expressing satisfaction and memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Historic Charm and Modern Luxury
Experience a blend of classical elegance and contemporary comfort at Le Metropole. Admire breathtaking Mediterranean views from your balcony in our 18th-century building adorned with classical decorations.

Fine Dining and Entertainment
Indulge in French cuisine and live entertainment at our Sky View Restaurant. Start your day with a lavish breakfast buffet served in-room or at the restaurant.

Convenience and Service
Benefit from free Wi-Fi, air conditioning, and a 24-hour front desk ready to assist with car rentals and recommendations. While we don't have a swimming pool, guests can enjoy the facilities at Paradise Inn Beach Resort, just a short distance away.

Ready to experience the perfect blend of history and luxury? Book your stay at Le Metropole now!

Important information:

Heat swimming pool and private beach are available till April 2026 at Paradise Inn Beach Resort.

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that the property will make a pre-authorization on the credit card with the first night at any time after the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AEX

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 3.50 per day.

Location

Guest Reviews

9.4
Based on 3016 reviews
Cleanliness: 8.73
Service: 9.7
Location: 10
Room Quality: 9.74
Amenities: 9.19
Value for Money: 9.22
Food and Beverage: 8.68
Overall Experience: 9.93
A
Alaa couple eg
10
Pros:

Staff well trained for good hospitality , and very cooperative ,
Rooms and decoration very authentic and feels like you travelled through time

2026-07-25 via Nuitee
M
mohammed solo_traveller eg
3
Cons:

The room service staff lack the basic principles of guest hospitality and proper situational judgment.
They are completely untrained in handling such situations, causing an extremely embarrassing public scene with zero consideration for the guests.

2026-07-25 via Nuitee
A
amr couple eg
10
Pros:

Breakfast was excellent with a superb view.

2026-07-25 via Nuitee
G
Giuseppe family_with_children it
10
Pros:

Perfect stay

2026-07-25 via Nuitee
D
Dr Abdullah couple jo
10
2026-07-24 via Nuitee
A
ashraf couple eg
10
Pros:

كله تمام وديما كريستينا في استقبالنا بإبتسامتها الجميله

2026-07-24 via Nuitee
S
Saeed Alameri solo_traveller ae
10
Pros:

كله ممتاز وأخص بالشكر كريستينا علاقة النزلاء على حسن التعامل

2026-07-24 via Nuitee
A
Ahamado couple jp
10
2026-07-24 via Nuitee
M
mohamed couple eg
9
2026-07-24 via Nuitee
T
Tércia couple br
9
Boa
Pros:

Estrutura.

Cons:

Internet não é boa. O hotel dá para a rua do
Fundo e não para o mar.

2026-07-23 via Nuitee
R
Rainer solo_traveller de
10
2026-07-23 via Nuitee
H
Hakim solo_traveller be
8
2026-07-23 via Nuitee
A
Amal couple us
9
Was excellent short stay, definitely will go back
Pros:

Atmosphere, cleanliness, professional and welcoming staff

Cons:

None

2026-07-20 via Nuitee
K
KARIM solo_traveller us
10
2026-07-20 via Nuitee
M
Moustafa Tawfik Gad solo_traveller bh
10
2026-07-20 via Nuitee
A
Amani couple eg
10
Pros:

It was our anniversary we informed the hotel while reserving our room. Everything was more than perfect and the staff were so friendly. Our stay was simply Royal ❤️

2026-07-20 via Nuitee
H
Hend solo_traveller eg
10
2026-07-18 via Nuitee
M
Magdy solo_traveller kw
10
2026-07-17 via Nuitee
M
mohamed couple eg
10
Pros:

كل شئ فوق الممتاز
إقامة رائعة و الفندق نظيف جدا و الموظفين كلهم منتهى الذوق و اللطف

2026-07-17 via Nuitee
A
Anna couple ae
10
Exceptional hospitality made my stay memorable, with special thanks to Cristina for her outstanding care, kindness, and
Pros:

The service was exceptional, especially thanks to Cristina from Guest Relations. I decided to extend my stay for an additional night largely because of the care and attention she provided. On the second day, she was once again extremely kind and thoughtful, bringing me a sweet and a rose and doing everything possible to help with my requests. Due to an emergency, my flight was brought forward and I had to cancel the second part of my trip. Cristina helped me think through the best options, arranged a complimentary late check-out until 2:00 p.m., and offered to store my luggage. She was always warm, proactive, and genuinely committed to finding solutions. The rest of the team was also very attentive, including the housekeeping staff, and several employees kindly spoke with me before I left. The breakfast was excellent, with a wonderful selection and quality.

Cons:

There was nothing significant to complain about during this stay. Any request or unexpected situation I had was handled with kindness and professionalism, especially by Cristina.

2026-07-17 via Nuitee