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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Windsurfing
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Babysitting/child services
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Hammam
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Water sport facilities on site
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Indoor play area
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Private beach area
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Kid-friendly buffet
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Evening entertainment
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Baby safety gates
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Pool bar
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Salt-water pool
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Kids' club
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Nightclub/DJ
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Strollers
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Fitness classes
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Personal trainer
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Beachfront Resort
Salt Water Pools and Well-Being Center
Indulge in relaxation with salt water outdoor pools and a state-of-the-art fitness center for your well-being needs.
International Dining and Activities
Enjoy a culinary journey with restaurants serving Mediterranean, Japanese, and grill specialties. Engage in various activities like watersports, volleyball, and table tennis.
Convenience and Comfort
Experience ultimate comfort in air-conditioned rooms with flat-screen TVs, private bathrooms, and stunning views. Benefit from the concierge service, on-site shop, and complimentary Wi-Fi.
Book now to elevate your stay at Mövenpick Resort & Marine Spa Sousse!
Mövenpick reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.
Please note that all couples must present a marriage certificate upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The location
The pools
The service
The food
The hotel is a bit old
Difficult to find sunbed around the pools
Valet parking
Franchement Super 👍🏿👍🏿👍🏿👍🏿
Tte est Nikel rien a dire
Room and breakfast was nice, hospitality as well was as expected the beach itself was amazing.
N/A
Je remercier chaleureusement pour la qualité et l’accueil et votre gentillesse tout au long de mon séjour. Grâce à votre professionnalisme, votre écoute et votre bonne humeur, je me suis sentie vraiment en vacances.
la propreté irréprochable de la chambre, ainsi qu'à toute l'équipe de la réception et du restaurant.
Location was convenient to local shops and beaches. The senior members of staff were pleasant. Good access to the beach.
We had a difficult stay for 3 nights in room 8147 and mentioned our difficulties many times. Not once has anyone apologised or provided any form of assistance or support, apart from the guest relations team: Lobna - she was excellent and was kind enough to offer us a meal at La Villa for our inconvenience. The only member of staff to offer any apology or help.
This is a 5 star hotel but felt like 2 star service.
1) Room 8147 has had a consistent leak from the ceiling which has dripped and created a puddle inside of our room.
2) There had been a ludicrous amount of noise pollution during the night - not allowing me or my brother to sleep peacefully.
3) The valet service is extremely slow and inconvenient at times - we have had to park and collect our own car when we have seen other cars being brought to other visitors.
4) During breakfast after our first night - we found a table and asked for cutlery … 5 times. We received it after the manager ( Lobna ) made an appearance and greeted us politely. Majority of the staff appeared unbothered and disturbed by guest requests.
There has also been a lack of customer service and awareness - there is a big gap between the brand of Mövenpick and the Tunisian experience … this has not felt 5 star nor a trip worth remembering.
I would also like to note the lack of professionalism projected by the reception staff. I had asked for a shower room at midday - giving them 3-4 hours of notice before I would actually use it. When I finally asked for it I had to wait 15 minutes, with one staff member telling me I would have to wait another 10 minutes as the room was not ready yet. I notified them of my flight and that I would have to leave soon.
The hotel was beautiful, clean, and very well maintained. The staff were friendly and welcoming, the beach was amazing, and the breakfast offered a great variety of fresh food. The room was comfortable, and the atmosphere made our honeymoon even more special.
Nothing. Everything exceeded our expectations.
Location, Size and Views
Lifts were slow, Poor Service
Un des meilleurs hôtels de Sousse
Un personnel aux petits soins
Chambre très confortable
Piscines et plage au top
Excellent restaurant italien
Petit déjeuner excellent avec jus frais, crêpes, chichis et viennoiseries
J’ai été malade 3 jours après avoir mangé le soir de mon arrivée une paella aux fruits de mer dans le bar à tapas de cet établissement…
Very disappointing experience. The security staff were extremely rude(the fat black guy ) and unprofessional. They didn’t know how to speak to guests with basic respect or courtesy, which completely ruined the experience. Customer service was unacceptable, and I would rate everything 0/10. I would not recommend this hotel unless they seriously improve their staff’s behavior and professionalism
This is a nice hotel right on the beach. The rooms are a good size, clean and comfortable. There are also good facilities with multiple pools, spa, gym and multiple restaurants. For a family holiday I did appreciate that part of the main pool was covered so you can keep children out of the sun but still enjoy the water and there is also a shelf in the pool so kids can stand in the pool which is nice.
The food was good with lots of variety and also a changing menu.
The staff were also very nice. In particular we got to know the restaurant staff for breakfast and lunch as we sat in the same area each day. In particular Nouredinne, Aziz mouhib (apologies if I spelt the names incorrectly) but they were always good at making sure we have everything we needed and in particular they made an extra effort to come and talk to and play with my daughter and wave to her. They even made her a napkin crown. This was very kind of them an I appreciated it.
I really enjoyed my stay and would recommend the hotel.
My three friends and I recently stayed at the Mövenpick Resort & Marine Spa Sousse, and unfortunately, it was a very poor experience from start to finish. We have stayed at other Mövenpick properties around the world, as well as various 4-star and 5-star hotels in tunisia and this one falls incredibly short of the standards you would expect for the price and name
A few major issues made our stay highly unpleasant:
Unacceptable Noise Levels ,We were placed in rooms overlooking the main road. Every single night, we hardly got any sleep due to the constant blast of loud music and the aggressive revving of cars and motorbikes outside.
Poor Room Quality & Housekeeping The rooms were not cleaned properly upon arrival or during our stay. To make matters worse, the pillows were extremely uncomfortable, making it even harder to get a decent night's rest.
The food was a major letdown and simply not to our liking. For a 5-star resort, the culinary quality and variety should be significantly better.
When you pay premium 5-star prices, you expect basic comforts like a clean room, a good night's sleep, and quality food,on top of this there was water on the floor from the fountain in the reception area and i actually slipped and bruised my knee none of the staff asked how I was and no wet floor sign was put down. This hotel missed the mark on all counts. Given our experience, we cannot recommend this property and will not be returning.
A fantastic stay at this hotel. Hedia, our room cleaner was amazing - 100%!
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