Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Hotels
Paradise Inn
7.2 (82 reviews)
17, El Shohada St., El Ramle Station, Alexandria, 21111 , Alexandria , EG

Facilities

Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing view

Categories

Cleanliness
6.66
Standard quality for this hotel tier.
Service
8.13
The staff is very friendly.
Location
8.17
The view of the Mediterranean Sea is amazing.
Room Quality
6.82
Standard quality for this hotel tier.
Amenities
6.85
Standard quality for this hotel tier.
Value for Money
6.81
Standard quality for this hotel tier.
Food and Beverage
6.86
Standard quality for this hotel tier.
Overall Experience
7.33
This wasn't my first visit, and it certainly won’t be my last, God willing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Luxurious Amenities and Services
Indulge in the vibrant nightlife at the hotel's nightclub or unwind on the rooftop terrace with breathtaking views. Enjoy delectable international cuisine at Blue Harbor Restaurant, complemented by 24-hour room service and two stylish bars/lounges.
Convenience and Comfort
Stay connected with complimentary wireless internet access and make use of the concierge services for a seamless stay. The hotel boasts a business center, dry cleaning services, and a 24-hour front desk for your convenience.
Prime Location and Nearby Attractions
Centrally located in Alexandria, immerse yourself in the rich cultural heritage with landmarks such as Eliahu Hanady Synagogue and Cavafy Museum just steps away. Explore further to discover Bibliotheca Alexandrina and Alexandria University within close proximity.
Book your unforgettable stay at Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group now for a remarkable experience in Alexandria!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALY

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7.2
Based on 82 reviews
Cleanliness: 6.66
Service: 8.13
Location: 8.17
Room Quality: 6.82
Amenities: 6.85
Value for Money: 6.81
Food and Beverage: 6.86
Overall Experience: 7.33
W
Wessam family
10
Pros:

I absolutely love this hotel! The staff is very friendly, and every detail of the hotel touches your heart. The view of the Mediterranean Sea is amazing. This wasn't my first visit, and it certainly won’t be my last, God willing.

2025-08-17 via Nuitee
S
Shahram partner
10
Pros:

Great hotel

2025-08-01 via Nuitee
H
Hosam family
8
Pros:

I was offered 1 of two options too
Wise, one was smelly and the other one was in the the second floor.
I requested a higher floor for the view, and I was almost ignored.
No one tried to give me an update even after they promised to check the availability and let me know.
I had to ask every morning and I was told no.

2025-06-22 via Nuitee
C
Caroline
8
Pros:

We all enjoyed the place because of the staff

2025-06-15 via Nuitee
E
Eric T
10
Pros:

We had a problem with AC & wasn’t getting much cooperation then GM resolved it had great stay and great location.

2025-06-08 via Nuitee
F
fernanda
10
Pros:

Excellent location and historical. Beautiful gardens

2025-06-05 via Nuitee
F
Fowzy family
8
Pros:

Old classic and rich decor from old heritage. Very spacious rooms. Nice staff and good breakfast on the roof.

2025-05-28 via Nuitee
M
Mark
10
Pros:

Excellent service

2025-03-26 via Nuitee
J
Joseph
8
Pros:

Staff

2024-08-31 via Nuitee
S
Scott
10
Pros:

The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.

2024-07-29 via Nuitee
J
James partner
6
Pros:

Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep,
Would I go back??? NEVER,
On the plus side waiters and cleaners work hard .

2024-07-23 via Nuitee
A
Anthony family
8
Pros:

Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.

2024-06-12 via Nuitee
A
AZMY
10
Pros:

All good, Manger Adel, Christina and all the staff were great.

2024-05-09 via Nuitee
R
Roger
10
Pros:

Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.

2024-05-03 via Nuitee
L
Louay partner
6
Pros:

Great location, friendly staff, nice food, need renovations and mentinance,

2024-05-03 via Nuitee
G
George
8
Pros:

First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed.

The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.

2024-05-03 via Nuitee
D
David partner
10
Pros:

Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!

2024-03-02 via Nuitee
D
Donna partner
6
Pros:

Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.

2024-02-28 via Nuitee
I
ibrahim family
6
Pros:

The roof top
The location
Hospitality

2024-01-21 via Nuitee
M
Mounir family
10
Pros:

Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd

2024-01-07 via Nuitee