Tour Khalef

Hotels
8.8 (2268 reviews)
Boulevard du 14 Janvier , Sousse , tn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful lobby and pool area
Cons:
Dated rooms
Poor food quality

Categories

Cleanliness
8.84
Rooms were kept spotless by the cleaning staff.
Service
9.31
Staff were fantastic, professional, and welcoming, contributing greatly to the overall experience.
Location
8.85
Hotel is located close to the beach, with the Medina of Sousse a short drive away.
Room Quality
8.3
Rooms are mid-sized and quite dated, with some sound insulation issues.
Amenities
9.33
Decent spa, pool area, and family-friendly facilities available.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
7.34
Food was severely underseasoned and barely edible.
Overall Experience
9.31
Overall fantastic stay, largely thanks to the wonderful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Luxurious Accommodations
Experience comfort and style in each air-conditioned room at Tour Khalef Marhaba, complete with a private bathroom and satellite TV. Enjoy stunning views from your balcony overlooking the garden or sea.

Gourmet Dining
Indulge in a culinary journey at Tour Khalef Marhaba with a variety of dining options. From international and Tunisian gourmet cuisine at L’Etoile to poolside snacks at Haroun, there is something to satisfy every craving. Don't miss the Beach Barbecue for grilled specialties or the Moorish Café for a taste of tradition.

Relaxation and Wellness
Unwind and rejuvenate at the 4700 m² thalassotherapy and spa center offering massage treatments, beauty cabins, and a sea-water swimming pool. Located by the sea, this oasis of relaxation is a must-visit during your stay.

Book your stay at Tour Khalef Marhaba now to experience the perfect blend of luxury and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIR

Location

Guest Reviews

8.8
Based on 2268 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 9.33
Value for Money: 9.09
Food and Beverage: 7.34
Overall Experience: 9.31
H
hichem solo_traveller qa
10
Pros:

Un grand hotel avec plusieurs piscines la gastronomie est variées.

Cons:

Ras

2026-08-22 via Nuitee
E
Edo solo_traveller nl
10
Pros:

A very good animation team.
Very friendly staff everywhere.
Great facilities.
Lots of options for activities, shows, foods, drinks.
Not very crowded.

2026-08-22 via Nuitee
A
Amandine family_with_children fr
8
Pros:

Le petit déjeuner et la piscine à débordement.

2026-08-22 via Nuitee
R
RIDHA family_with_children ca
8
Un hôtel chaleureux avec un service parfait il manque un peu d’entretien au niveau des équipements et les installations.
Pros:

Le service est parfait

Cons:

Le vieillissement des équipements

2026-08-22 via Nuitee
N
Nawale family_with_children fr
9
Hôtel qui coche toutes les cases, rien à redire. Très bon rapport qualité prix.
Pros:

L’accueil, la propreté et le professionnalisme de l’ensemble des équipes

2026-08-19 via Nuitee
A
Ahmed solo_traveller ca
9
Pros:

Amazing location ; great and friendly staff .

Cons:

Food selection was limited

2026-08-19 via Nuitee
A
Angela extended_group es
4
Hotel al que nunca volveré
Pros:

El trato cordial de los empleados

Cons:

La habitación con goteras por aire acondicionado, la caja fuerte no funcionaba, la puerta de la tarrraza estropeada.
Se comunico varias veces a recepción del hotel . Quedaron que lo arreglarían pero en los cuatros días no se solucionó nada.
Para ser un hotel de 5 estrellas la habitación estaba muy destartalada, más bien parecía de un hotel de 3 estrellas

2026-08-19 via Nuitee
D
dorsaf solo_traveller tn
8
2026-08-16 via Nuitee
L
LARISA family_with_children dk
10
Pros:

Excellent hotel and wonderful staff ⭐⭐⭐⭐⭐

We had a wonderful stay at this hotel. The hotel was beautiful, clean and comfortable, and everything was well organised.

The staff were absolutely amazing — very friendly, helpful and welcoming. They made us feel comfortable from the moment we arrived and were always ready to help with a smile.

We really enjoyed our stay and would definitely recommend this hotel to anyone looking for a comfortable place with excellent service.

Thank you to the whole team for making our stay so special! We hope to come back again. ❤️

2026-08-16 via Nuitee
A
Aymen family_with_children fr
1
2026-08-14 via Nuitee
I
Imen family_with_children fr
10
2026-08-14 via Nuitee
N
Nassim couple fr
9
2026-08-14 via Nuitee
K
Kristen couple gb
1
Worst holiday I’ve ever had
Pros:

Not much at all! Review feedback on why I’d recommend staying away.

Cons:

ABYSMAL. Shocked by the positive reviews

I’m honestly baffled by how many positive reviews this hotel has. At best it’s a 3 star property, not the 5 star experience advertised, and I can only assume the people leaving glowing reviews haven’t stayed at a genuine 5 star resort.

Food and hygiene

The food was disgusting: overcooked meat, poor cuts, and smoked salmon served warm because of the heat in the dining room. I got salmonella and was ill for 4 days, unable to eat breakfast, lunch, or dinner for 3 of them. “Clean” plates regularly still had food residue on them.

There was enormous food and drink wastage, with entire bottles put on the table and no option to just order a glass of Coke Zero or wine.

My partner is coeliac, and there was almost no understanding of gluten-free requirements among the kitchen staff. Some staff got it and were genuinely helpful, but others clearly didn’t, proven when they brought out a “gluten-free” order that was a wheat baguette. He was ill the entire trip because of the lack of understanding.

Dining room

Utter chaos. No urgency to clean tables between sittings, so if you didn’t arrive right at opening you’d get a dirty table. Staff huffed and puffed if you asked for clean cutlery, despite clearing cutlery after every single bite.

Cleanliness and smell

The hotel stank throughout, with hallways and corridors smelling of sewage or urine. The shower gel provided was awful; the toiletries need changing entirely. Health and safety also felt like an afterthought. I noticed hanging fixtures in an accessible hallway.

Beach

Sellers aren’t allowed near the sunbeds but shout across the beach at you all day regardless. Worth choosing a sunbed further back from the front two rows to escape it.

Staff and other guests

The staff themselves were lovely, friendly and accommodating. Alem in particular was a fantastic maid, and our room was kept spotless throughout.

2026-08-14 via Nuitee
A
Abir couple fr
10
2026-08-13 via Nuitee
B
Badreddine31 solo_traveller sa
10
2026-08-12 via Nuitee
M
Med Elhadi couple dz
10
2026-08-11 via Nuitee
T
Tahar couple dz
10
2026-08-11 via Nuitee
M
Marouan family_with_children fr
1
Personnel correct mais service et propreté zéro comparais au étoiles c’est nul
Pros:

Non pas du tout vu l’état des couloirs et les odeurs et les chambres aussi

Cons:

Il m’ont présenté 3 chambres la 1ere ça sent très mauvais et plusieurs endroit pas propre j’ai les photos et j’ai même une vidéo
La 2eme c’est vraiment catastrophique la personne qui nous a présenter la chambre elle m’a dis que ya eux des dégâts des eaux qui on pas encore réparer ça sentais l’humidité et la moisissure de partout et la au finale il m’on proposer une chambre au 3 eme étage mais il mon rien donner même un lit bébé que j’ai demander au près de Booking
Il m’on proposer de tester la nuit sans payer et sans mettre des frais et au final il m’on facturer la nuit a 423 euros alors qu’on a passer 2 voir 3h entrain de chercher une chambre on a pas manger la première nuit tous les services on fermer et le lendemain il m’on fais payer 423 et il m’on obligé de quitter la chambre à 11h

2026-08-11 via Nuitee
J
Jelali family_with_children fr
5
Bien
Pros:

Les chambres piscine plage

2026-08-10 via Nuitee
L
Lya solo_traveller fr
9
2026-08-08 via Nuitee