Canvas by Mitsis Family Village

Hotels
Mitsis Hotels Group
8.6 (57 reviews)
Kardamena Kos, Kos, L, 85302 , Kos , GR

Facilities

Free breakfast
Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Free beach shuttle
Arcade/game room
Nightclub
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Rooms need updating
Limited food variety
Pool access issues

Categories

Cleanliness
8.33
Rooms are clean, but a need for room revitalization was noted.
Service
9.1
Staff is friendly and helpful, though appeared overworked at times.
Location
9.34
Great location if you enjoy being outside the village center.
Room Quality
8.29
Rooms need updating, but are generally okay.
Amenities
8.32
Limited availability of pool access and no ala carte restaurants.
Value for Money
8.78
Value reflects the overall experience, considering the mentioned flaws.
Food and Beverage
7.83
Food is good but repetitive, with little Greek food offered.
Overall Experience
8.8
A hassle-free vacation if a few cosmetic flaws don't bother you.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:53

Property Description

Discover the ultimate relaxation at Mitsis Family Village, where luxury meets tranquility and family fun awaits!

Spa and Recreation
Indulge yourself in our full-service spa after an exhilarating day on the slopes, or unwind in one of our two outdoor swimming pools. Enjoy complimentary beach shuttle services to bask in the sun and surf!

Culinary Delights
Savor exquisite local and international cuisine at our featured restaurants, or enjoy your meal in the comfort of your room. With all-inclusive rates, relish in delicious dining options and refreshing beverages throughout your stay.

Convenient Amenities
Stay connected with complimentary Wi-Fi and make use of our business center for any work needs. Enjoy additional services such as concierge assistance, babysitting options, and free self-parking for hassle-free travel.

Embrace a relaxing getaway by booking your stay at Mitsis Family Village today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Onsite COVID-19 testing (PCR) is available

  • Sustainability Certifications

    Travelife

See all policies

Location

Guest Reviews

8.6
Based on 57 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
L
Lars family_with_children
10
Pros:

Super für Familien, tolle Pool-Auswahl, praktischer Beach-Hopper in regelmäßigen Abständen, große Zimmer

2025-10-07 via Nuitee
R
Roberto family
8
Pros:

Bella struttura, ottimo servizio

2025-09-25 via Nuitee
V
Ville family
6
Pros:

Great location if you enjoy being outside the village center. The staff is friendly and helpful. The rooms are clean and the daily cleaning is smooth. When booking, there was no information that not all rooms with a shared pool are at pool level but access to the pool is via a ladder. The hotel in general and the rooms were in need of an update. No ala carte restaurants and the staff seemed overworked at times. The main restaurant offers surprisingly little Greek food. The pools (including the seared ones) are only open from 10 am to 6 pm. A hassle-free vacation if a few cosmetic flaws don't bother you.

2025-08-03 via Nuitee
A
Antonio
8
Pros:

Hotel bom , excelente atendimento, comida boa porém repetitiva, localização boa, quartos limpos precisam de uma revitalização mas está ok.

2025-07-31 via Nuitee
V
vara family
10
Pros:

Fantastic location with range of facilities. Good transport options to explore Kos.

2025-07-23 via Nuitee
V
Verified traveler
10
Pros:

Tutto molto buono, cibo buono, pulizia ottima, bella struttura e personale molto gentile e disponibile.
Ottimi servizi inclusi nell’all inclusive

2025-07-06 via Nuitee
J
Jake family
10
Pros:

Wow what an amazing place to stay lovely view of the coast and access to the beach. We stayed here with our family with 2 young children lots for them and us to do! The food was excellent with so many choices and changes every day. The staff are excellent made you feel really welcome and helped us out with the pram. I would say maybe just have some ramps for prams to rooms but we didn’t mind lifting it up the few steps we had to. All in all this was an amazing stay and we will definitely be back!

2025-05-14 via Nuitee
D
Darina partner
10
Pros:

Beautiful property, comfortable rooms, outside area spacious and tidy

2024-09-13 via Nuitee
P
Paula partner
8
Pros:

Etwas in die Jahre gekommenes Hotel (Zimmer Restaurant), größtenteils super freundliches und herzliches Personal. Pool und Strandbereich sehr schön. Nicht viel zu tun in der unmittelbaren Umgebung. Für einen entspannten Urlaub aber nicht dramatisch. Wir haben es alles in allem sehr genossen.

2024-09-07 via Nuitee
M
marian
8
Pros:

Excellent sharing pool! Great reception staff! Julianos on pool bar lovely, frequent beach hopper, food ok not as good as it used to be, I have found this hotel has changed quite a bit since I last came , mitsis need to revert back to how they once was !!

2024-07-27 via Nuitee
K
Kate
6
Pros:

Solid 3 Star property. Food needs to improved.

2024-07-09 via Nuitee
F
Franck
8
Bon séjour
Pros:

Chambre spacieuse, propre mais mériterai une finition plus soignée et un rafraîchissement correct de la salle de bain, dommage qu'il ait encore des rideau de douche (niveau hygiène moyen). Matelas pas top.
Personnel correct mais parle majoritairement anglais même à la réception.
Petit buffet pas varié mais bonne cuisine. La salle du restaurant est trop petite par rapport au nombre de vacanciers.

2023-07-20 via Nuitee
S
Shirley partner
8
Pros:

The staff was extremely friendly, from the front desk, to the restaurant, to the bars, to the room attendents. All were amazing.

The rooms were clean and view was exceptional.
However, could use some updating.

2023-06-16 via Nuitee
P
Peter family
10
Pros:

immer wieder gern.

2023-04-04 via Nuitee
M
Matilda family
6
Pros:

Pros
- Very friendly, helpful staff
- Private beach with shuttle
- Always seemed to be sun lounger availability
- Crepes were yum and available till late
- Water slides and inflatable water park on beach (15 euro for day) hit with kids
- Clean, eco friendly, hand sanitisers around
- Small games room (chargeable)
- I enjoyed the food

Cons
- Smallest Mitsis (of four) I've visited - really only 1 main freshwater, outdoor pool for everyone, one indoor restaurant and less selection of foods/bookable restaurants
- Room only had view of brick wall from balcony door
- Not enough information given at check-in - no map, details of meal times, access to facilities in other nearby hotels, how to get beach towels, wifi access - had to ask for this basic info everytime
- Nothing in mini bar unless you happened to be around when delivery happened in the morning
- Have to reserve gym use in another hotel
- One restaurant staff a bit grumpy when he delivered the wrong order and insisted he hadn't and then objected to us taking clean forks from a nearby, made-up table without asking him first; he was likely to be very tired as we arrived late towards end of his shift
-Animation team not very visible or engaging for kids, not a lot for teens to do
- Long walk up steep hill to hotel if you miss shuttle or it doesn't turn up at time expected!

2022-09-04 via Nuitee
H
Hannah Sue family
10
Pros:

Staff were super friendly and nothing was too much trouble.

It was a very laid back a relaxing stay and just what we were hoping for.

Just stunning!

2022-05-27 via Nuitee
H
Heidemarie family
10
Pros:

Das Hotel ist sehr bemüht alle Wünsche der Gäste zu erfüllen!
Kann man nur empfehlen 👍

2021-11-06 via Nuitee
B
Ben
10
Fun in the sun
Pros:

Lovely 4 star accommodation with excellent all inclusive food. Some of the pools are salt water so be prepared. Fab little water park on site and the majority of staff were truly excellent.

2021-09-01 via Nuitee
R
Ross
6
Bad start, good finish
Pros:

Told a day before arrival that the hotel would be opening, so we I’ll be staying in the Blue Domes hotel. Not a huge issue, but upon arrival, was told that we wouldn’t be staying in the blue domes, we were going to the Norida! Furthermore, the room type we’d booked wasn’t available (we booked a pool room), so ended up staying in the blue domes, but in a lesser room. Put simply, the hotel had blatantly over-booked and were desperately trying to make it work. On one hand, I get it, but it’s not really the time to start playing around with occupancy levels etc. Service not great, but the staff worked hard within very difficult conditions (masks in 30+ degree heat is not something that’s ever going to be easy). Ended up moving to the Norida on day 3 of the holiday, accepting a drop in quality for an increase in space and service. Overall, we had a good holiday, but it was more about what we made of it, than the hotel itself. Visually, the hotel was beautiful (mountainous backdrop, sea views from pretty much everywhere), but lacked some of the little touches Couple of points to note:
- Blue dome pools are saltwater - our kids really struggled with this
- post covid all inclusive is very different! No serving yourself (for obvious reasons), but this does have a knock on effect on wait times etc.
- the beach is lovely, but make sure you bring aqua shoes!
- book the a la carte way in advance!
- 5* in Greece would likely not stack up against other standards worldwide.

2020-08-13 via Nuitee
Y
Yasin
10
Großartig...
Pros:

Es war einfach Spitze. Eine unglaubliche Atmosphäre. Jederzeit wieder. Und der Flughafen ist sehr bequem zu erreichen.

2019-10-24 via Nuitee