Casona Plaza Hotel Puno

Hotels
•
Casona Hoteles Peru
8.2 (51 reviews)
Calle Arequipa Nro 655, Puno, PUNO, PE , Puno , PE
51-51-365614

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Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Street parking
Concierge service
Elevator
Fireplace in lobby
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Review Highlights

Pros:
Comfy beds
Good restaurant
Friendly staff
Efficient room service
Cons:
Limited complimentary beverages
Mixed feedback on value for money

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the rooms and common areas.
Service
8.3
Service was commendable with special mention of friendly staff and efficient room service.
Location
8.1
The hotel's location was praised for its convenience to attractions and public transport.
Room Quality
7.8
Rooms were considered comfortable with positive feedback on the quality of beds.
Amenities
7.2
Amenities were satisfactory, although some guests expressed a desire for more complimentary offerings such as water or tea.
Value for Money
6.9
Mixed feedback on value for money; some felt it was reasonable while others thought it was expensive for the services provided.
Food and Beverage
7.3
Food quality and room service were positively noted, with some guests suggesting more complimentary offerings.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-08 13:22

Property Description

Experience the charm of Casona Plaza Hotel Puno, where Art Deco elegance meets modern comfort in the heart of Puno.

Luxurious Accommodations
Unwind in one of our 60 uniquely decorated guestrooms, each featuring a plush pillowtop bed with down comforters, ensuring a restful night’s sleep. Enjoy premium amenities, including complimentary wired and wireless internet, and revel in the luxury of deep soaking bathtubs and rainfall showerheads.

Gastronomic Delights
Savor exquisite dining at LOS FAROLES, our fine-dining restaurant complete with a cozy bar/lounge. Indulge in 24-hour room service and start your day with a complimentary buffet breakfast to invigorate your mornings.

Convenient Amenities
Stay connected with our complimentary internet access and take advantage of our concierge services. Whether you're here for business or leisure, our 24-hour business center and meeting facilities have you covered.

Don’t miss out; book your stay at Casona Plaza Hotel Puno today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Christine • solo_traveller • au
8
Pros:

Location. Choice of 3 pillows was fabulous. Best pillow since leaving home 3 weeks ago.

Cons:

Nothing.

2026-05-11 • via Nuitee
S
Santiago • extended_group • pe
9
Todo bien
2026-05-08 • via Nuitee
N
Núria • extended_group • mx
6
Buena relación calidad-precio
Pros:

La ubicación y el desayuno

Cons:

El wifi en la habitación no funcionaba. En la descripción ponía que la habitación tenía calefacción y no tenía

2026-05-06 • via Nuitee
N
Nabil • couple • be
8
Pros:

La localisation

Cons:

Très peu de charme et impossibilité de dîner

2026-04-30 • via Nuitee
J
Jeremy Del Mundo • solo_traveller • fr
9
T'es bien pour une dernière étape de confort avant la Bolivie
Pros:

Proche de la place principale. Parfait pour une dernière étape avant d'attaquer la Bolivie. Le petit déjeuner était convenable. La chambre était confortable avec douche chaude et bon débit.

Cons:

RAS

2026-04-30 • via Nuitee
A
Andrea • couple • br
10
Pros:

Tudo

2026-04-29 • via Nuitee
L
Lourdes • solo_traveller • pe
9
Pros:

La cercanía a la plaza

2026-04-17 • via Nuitee
C
Christian • couple • pe
9
Buena estadía
Pros:

La ubicación es muy cercana a la plaza. El personal me atendió muy bien.

Cons:

Habitación un poco pequeña. Me quedé una noche así que fue suficiente.

2026-04-17 • via Nuitee
C
Castagnede • extended_group • fr
8
Pros:

Établissement très calme, propre et bien situé

2026-04-14 • via Nuitee
C
Calida • solo_traveller • tt
8
2026-04-13 • via Nuitee
P
Phabio_C • solo_traveller • it
9
2026-04-11 • via Nuitee
C
CHRISTIAN • couple • pe
10
2026-04-10 • via Nuitee
P
Pablo • couple • br
10
2026-04-07 • via Nuitee
D
daniel • extended_group • gb
8
2026-04-06 • via Nuitee
M
M • couple • ca
7
Decent one night stay in Puno
Pros:

Our room was clean and hotel was easy to access. They provided coca tea in the lobby area. We only stayed one night.

Cons:

At check in, we asked for taxi and boxed breakfast at 6am (in order to catch bus to Cusco); neither was ready. We panicked a bit before both were ready. Boxed breakfast was an unappetizing cheese sandwich, 2 pieces of fruit and a bottle of water:(

2026-04-01 • via Nuitee
J
Johanna • solo_traveller • de
8
2026-03-16 • via Nuitee
H
Hernan • couple • ar
9
SOLO UNA NOCHE, MUY BIEN
2026-03-13 • via Nuitee
L
Léonor • solo_traveller • fr
8
Chambre et salle de bain plutôt confortables. Emplacement extrêmement pratique, juste à côté du terminal de bus. Personn
2026-03-12 • via Nuitee
E
Elizabeth • family_with_children • pe
9
Ubicación inmejorable
Pros:

La ubicación, la habitación con vista y cama cómoda.

Cons:

Nada

2026-03-11 • via Nuitee
J
Julia • couple • de
10
Würden wieder buchen, sauber und komfortabel mit super Frühstück!!
Pros:

Sauberes, gut ausgestattetes Zimmer. Großes Badezimmer. Frühstücksbuffet super! Nettes Personal. Restaurants und Cafes in der Nähe

2026-03-02 • via Nuitee