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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Tour/class on local culture
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Themed dinner nights
Review Highlights
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Property Description
Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.
Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.
Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Tutto ottimo camera con vista bellissima e spaziosa anche il bagno accogliente colazione ottima hotel in centro
La posizione e la vista sul lago
La posizione comoda al centro
La pulizia della camera
Emplacement
Bruit
Hôtel au cœur de la ville, avec une vue magnifique sur le lac Titicaca (nous étions au 9eme étage). Petit déjeuner varié.
Notre chambre donnait sur une rue passante et il y avait un festival ce soir là : nous avons pu voir les fanfares passer dans la rue (jusqu’à minuit) depuis notre chambre.
Personnel accueillant.
On a tout aimé ! Hôtel donnant sur une rue passante = il faut être prêt à être réveillé par les bruits de la ville (klaxon à 4 heures du matin par exemple).
Location was ideal very close to the center on a nice safe street. Comfortable rooms. The reception staff was friendly, the restaurant staff was lacking.
Upon our 6pm arrival we headed upstairs for dinner but hard to find anyone there for service and when we did it was very slow and took a lot of time for a simple meal despite us being the only people there.
Lovely view from the restaurant but they need a sunshade in the front room with the windows as everyone crammed in the back smaller room because of the glaring sun that made it almost impossible to sit in the larger room.
A simple addition of curtains for the sun beaming in would make a big difference.
They had extra wool blankets in the room which was nice and a bathtub & shower.
They provided tea in the reception area at all times.
We had a " family room" with a small kitchenette. They provided pots& pans but nothing to cook on, no cups, no glasses, no plates or utensils.. very strange... so a useless amenity. Not even a coffee maker!
The bathroom floors were shiny slick tile so VERY slippery when wet.
In the evening & morning the restaurant man tended to hide behind a wall and 2 of the mornings strangely wore a mask and completely covered from head to toe, so if he was sick, it would have been better to have him stay home and not contamínate the food area.
(coincidently my daughter and I both ended up with colds after we left here, so it got me wondering. )
L'hôtel est très bien situé dans Puno. Le personnel est sympathique et arrangeant. La chambre était confortable et le petit déjeuner complet avec la possibilité d'une box pour les départs très matinaux.. Je recommande !
It was clean, very central and with excellent views
Nothing to say
Es war nachts extrem laut (Disco).
La vista y la ubicación
Struttura vecchia e sporca.
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