Hotel Hacienda Plaza de Armas

Hotels
8.7 (1538 reviews)
Jr. Puno 419 , Puno , pe

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1538 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
J
JIAN couple cn
8
不错
Pros:

位置优越,员工认真

Cons:

早餐要丰富一点,设施有待提升

2026-03-28 via Nuitee
B
Brent/Maureen Munroe family_with_children ca
9
A taste of real Peru
Pros:

Nice to be above Plaza de Armas and watch the real Peruvians. Having a small balcony was wonderful. Great there was an elevator and nice lobby area.Large formal breakfast room with good selection.

Cons:

Room a bit small

2026-03-28 via Nuitee
O
olro249 family_with_children co
10
Pros:

Unicacion perfecta; frente a la plaza de armas; cerca a restaurantes y tiendas.

2026-03-28 via Nuitee
C
claudio couple it
10
Ottimo hotel rapporto qualità prezzo.
Pros:

La posizione il terrazzo che dava sulla bella piazza la gentilezza della reception.
Abbiamo cenato nel loro ristorante buono! Molto economico.

Cons:

Nulla!

2026-03-27 via Nuitee
R
Richard family_with_children ca
8
Pros:

La propreté

Cons:

Le bruit de la Plaza de Armas

2026-03-27 via Nuitee
H
Herrera family_with_children mx
10
Pros:

La ubicación

2026-03-25 via Nuitee
U
Ulrike family_with_children de
5
2026-03-25 via Nuitee
L
Luis Alberto couple pe
8
Bonito y agradable
Pros:

el desayuno estuvo espectacular, el colchón muy bueno, la ducha exquisita, la vista desde el balconcito de la habitación muy bonito

Cons:

el check out es un abuso a las 10am.
las almohadas muy incómodas.

2026-03-25 via Nuitee
D
Demet couple bo
7
Pros:

Konumu çok iyiydi

2026-03-24 via Nuitee
G
Galina couple us
10
Last day of our Peru trip
Pros:

Location, comfort

Cons:

Bad smell from ocean

2026-03-23 via Nuitee
G
Gabriele family_with_children it
9
2026-03-22 via Nuitee
G
Gaelle couple fr
10
2026-03-22 via Nuitee
D
David family_with_children gb
7
Smart hotel right on the square
Pros:

Well appointed hotel in an excellent location right on the square. The staff were very helpful and polite. Breakfast was excellent with plenty of choice. A breakfast box is available for early starts. The room looked onto the square with a small balcony.

Cons:

The room was on the first floor above reception so we experienced a fair amount of noise. Also the atrium that goes from ground to top floor amplifiers the smallest sound. No facilities in your room. Coffee in reception was chargeable.

2026-03-20 via Nuitee
M
Martinez Ruano extended_group es
9
Pros:

La ubicación perfecta muy cerca de todo

2026-03-20 via Nuitee
G
Greta couple lt
8
Well-located hotel
Pros:

The location is fantastic—right in the heart of the city near the main plaza, restaurants and shops. The hotel has a charming colonial-style atmosphere and the staff are welcoming and helpful, making check-in smooth.

Cons:

Noise is definitely noticeable in the hotel. My room didn’t have a window to the outside so ventilation felt poor.

2026-03-19 via Nuitee
K
KDWin couple de
8
Pros:

Personal überwiegend freundlich und hilfsbereit
Auf Nachfrage beim Frühstück gibt es auch Omelett oder Spiegeleier

2026-03-19 via Nuitee
K
Kiat Yun extended_group my
10
2026-03-18 via Nuitee
K
Konstantina family_with_children be
6
2026-03-18 via Nuitee
E
Elisa couple us
9
Buen hotel
Pros:

El hotel se encuentra en el centro de Puno, por lo que es muy fácil llegar a cualquier sitio. El desayuno estuvo bien, había variedad para elegir entre dulce o salado. El hotel es muy cómodo y las habitaciones son tranquilas. A pesar de estar en la plaza principal, no se escuchaba nada.

2026-03-18 via Nuitee
I
IRENA extended_group ee
9
2026-03-15 via Nuitee