Hotel Hacienda Plaza de Armas

Hotels
8.7 (1611 reviews)
Jr. Puno 419 , Puno , pe

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1611 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
4
49a85e20ad8773e3727918ccc5e2eb4b solo_traveller tw
8
2026-04-18 via Nuitee
8
876a24aa7b4470b969e640af1b679e23 solo_traveller br
10
Pros:

Os colaboradores são muito gentis, o quarto confortável. Foi uma excelente estadia.

2026-04-16 via Nuitee
F
f58afb530e2370ef9cf0f20244541bfa family_with_children br
10
2026-04-16 via Nuitee
1
1254d3a5d8e4704e9cc41594e6604cdf couple ca
10
2026-04-15 via Nuitee
B
bcfe9c486a3270e8933a17fd25151e1c couple es
10
2026-04-14 via Nuitee
0
05a3d1fad048731e1fcf60af3b946b82 solo_traveller es
10
Pros:

La ubicación

Cons:

Cambiamos un diia y nos cobraron en exceso

2026-04-14 via Nuitee
8
832abc63adad7284077aaece3e80cda4 couple es
7
Buena estancia, recomendable
Pros:

La ubicación es perfecta en plena Plaza de Armas. Personal muy amable. Habitación correcta, igual que el desayuno. Lo mejor: contratamos un tour a Uros en el hotel que fue excelente.

2026-04-13 via Nuitee
C
c5536c9231007026c720cdea891350e3 couple gb
5
Good choice for 1 night in Puno
Pros:

Great location and friendly staff

Cons:

Terrible breakfast

2026-04-12 via Nuitee
8
80d8fcf7ec927154ecc9fda8e3a2f6b2 couple de
9
Top Lage und angenehmer Aufenthalt
Pros:

Lage am Platz ist top. Frühstück auf der Dachterrasse mit schönem Ausblick.

Cons:

Zimmerausstattung etwas altbacken. Der wackelnde Toilettendeckel wurde auf Bitte immerhin repariert.

2026-04-12 via Nuitee
G
Gavin family_with_children ca
9
Pros:

Best location in Puno. Large, spacious rooms with comfy beds. Good shower pressure with plenty of hot water. Breakfast buffet was vast and delicious. If you are coming in with a car, you will have to park temporarily in one of the nearby streets as you cannot drive into the Plaza. Walk to the hotel and the staff will send an attendant with you to take you to their parking area located about 300 metres away and they will help you with your luggage from there if you wish. Great service.

2026-04-10 via Nuitee
C
Celine family_with_children fr
9
Pros:

Ras

Cons:

Un peu bruyant le soir

2026-04-09 via Nuitee
C
carlo antonio couple it
10
Perfetto
Pros:

Tutto perfetto

Cons:

Nulla

2026-04-07 via Nuitee
K
Karolyn solo_traveller pe
10
Ubicación perfecta y personal muy amable
Pros:

Muy bien ubicado, con buen desayuno, el personal muy amable, mi hijo se sintió mal por la altura y lo ayudaron con oxígeno, nos llevaron comida a la habitación.

Cons:

Tenía vista interna, pero no fue gran problema

2026-04-07 via Nuitee
A
Andrea couple be
10
2026-04-07 via Nuitee
N
NIKOLAOS couple gr
10
2026-04-07 via Nuitee
C
Carlos family_with_children pt
9
2026-04-07 via Nuitee
P
Pinotti family_with_children it
7
2026-04-06 via Nuitee
S
Sriharsha family_with_children au
8
2026-04-06 via Nuitee
J
José family_with_children ch
9
2026-04-06 via Nuitee
G
Gillian family_with_children gb
9
Pros:

Great location, comfortable, very traditional hotel, good beds and linens. Warm and cosy, with a small bath as well as shower. helpful staff. We were able to leave our cases there when we did a two day trip to Titicaca. Good breakfast included, nice viewer over the square to the cathedral.

Cons:

Rooms a bit smaller than expected and unable to open balcony doors as need pushed up so close. Kettle and mini fridge in room would have been nice.

2026-04-04 via Nuitee