Hotel Hacienda Plaza de Armas

Hotels
8.7 (1693 reviews)
Jr. Puno 419 , Puno , pe

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1693 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
C
Cédric couple be
7
2026-06-27 via Nuitee
H
Helene extended_group fr
9
bon hotel très bien situé
Pros:

hotel très bien situé, chambre confortable, chauffage et eau chaude, bon petit déjeuner

Cons:

rien

2026-06-27 via Nuitee
J
Javier couple es
9
2026-06-27 via Nuitee
J
John solo_traveller nl
9
Toplocatie, schoon en mooi hotel
Pros:

Top locatie!! Goed ontbijt.

Cons:

De tweepersoonskamers zijn iets aan de kleine kant, niet veel ruimte voor het openen van de koffers

2026-06-26 via Nuitee
C
Caro solo_traveller ch
9
2026-06-25 via Nuitee
M
Mlcousek solo_traveller cz
10
Pros:

Perfect location, nice breakfast

2026-06-25 via Nuitee
L
L.Leina’ala couple us
8
Good choice overall hotel in Puno . Good breakfast. Good location.
Pros:

Most modern room. Only room in three weeks of around Peru that had a heater! Not sure if it worked !

Cons:

No ventilation in the room at night so we opened up the balcony door then it became too noisy. Next time would not choose a room on the plaza.

2026-06-23 via Nuitee
G
Gabor solo_traveller at
10
2026-06-23 via Nuitee
G
Giulia solo_traveller it
9
Buon rapporto qualità/ prezzo
Pros:

Buon rapporto qualità/prezzo. La camera era molto spaziosa (c'erano 4 letti). Posizione centrale e con una bella vista.
Colazione sufficiente.
Molto apprezzata la disponibilità a custodire i bagagli per una notte extra.

Cons:

Non c'erano tende per coprire la finestra sul soffitto.

2026-06-23 via Nuitee
D
Denis solo_traveller fr
9
Très bon hôtel 3*. Très bien équipé et décoré. Emplacement central. Chambre confortable.
Pros:

Très bon hôtel 3*. Très bien équipé et décoré. Emplacement central. Accueil correct et efficace. Très bon petit-déjeuner buffet. Literie confortable. Chambre 203 calme malgré balcon donnant sur la place principale. Radiateur dans la chambre agréable et eau chaude immédiate et à la bonne température. Fontaine d'eau purifiée.

Cons:

Pas de point négatif.

2026-06-23 via Nuitee
L
Luis couple us
9
Great place by cathedral square.
Pros:

It was a comfortable place by the square. The breakfast was excellent and staff amicable. The bed was firm and the water pressure good. Bathroom had soap, shampoo and body wash, plus a hairdryer.

Cons:

Nothing

2026-06-22 via Nuitee
E
Eva María solo_traveller es
7
2026-06-22 via Nuitee
L
Luciano couple br
10
2026-06-20 via Nuitee
R
Raquel solo_traveller es
8
Muy bien.
Pros:

Muy buena localización. Calefacción y agua caliente, lo que no es del todo habitual en Perú incluso en hoteles buenos.
Era nuestra luna de miel y nos dejaron un bonito detalle.

Cons:

.

2026-06-16 via Nuitee
H
Hartmut solo_traveller de
9
Pros:

Nothing to complain about

2026-06-15 via Nuitee
D
david solo_traveller fr
9
Pros:

Très bon accueil et chambre spacieuse

2026-06-14 via Nuitee
F
Felipe Peña y Lillo solo_traveller cl
9
Pros:

Piezas cómodas

Cons:

El parking no está en el mismo hotel

2026-06-13 via Nuitee
C
Claude couple fr
10
2026-06-13 via Nuitee
E
Erica couple it
8
2026-06-11 via Nuitee
M
Marsi extended_group us
10
Great location to stay for a Puno visit!
Pros:

We enjoyed the location and view of the Plaza. Wonderful showers and breakfast was lovely!
Also nice to have elevator!

2026-06-11 via Nuitee