Hotel Hacienda Plaza de Armas

Hotels
8.7 (1810 reviews)
Jr. Puno 419 , Puno , PE

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Location

Guest Reviews

8.7
Based on 1810 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
A
Alessia • solo_traveller • it
8
Pros:

Stanza grande e pulita
Hanno tenuto i bagagli gratuitamente per una notte

Cons:

.

2026-10-14 • via Nuitee
L
Laura • solo_traveller • pa
8
Pros:

El hotel esta muy bien ubicado. Frente a la plaza mayor. El desayuno variado y muy rico.

Cons:

El personal de recepción podría ser mas empatico con las necesidades de los clientes.

2026-10-13 • via Nuitee
S
STEPHANY • solo_traveller • pe
9
2026-10-12 • via Nuitee
F
Fiona • couple • gb
7
Good for short stay before Amanti Island tour
Pros:

Central location and nice view over the plaza. Hotel stored our luggage for 1 day whilst we visited Amanti Island

Cons:

Everything is a little tired. Hairdryer did not work.

2026-10-11 • via Nuitee
A
Amelia • solo_traveller • ca
9
Pros:

Clean, good location

2026-10-10 • via Nuitee
L
Lagarde Cubero • solo_traveller • es
10
2026-10-10 • via Nuitee
I
Ivana • couple • it
7
2026-10-08 • via Nuitee
D
David • couple • gb
5
Average
Pros:

Location

Cons:

Top floor room, limited windows.

2026-10-08 • via Nuitee
L
Lidia Paula • couple • ar
9
muy bueno
Cons:

No se puede llegar con el auto hasta la puerta (zona peatonal) La bañera es resbaladiza

2026-10-08 • via Nuitee
P
Pablo • solo_traveller • ar
10
Excelente relación precio calidad
Pros:

Un muy buen hotel, ubicado frente a la plaza de armas.
Habitaciones muy cómodas y cálidas.
Excelente el desayuno y también el restaurante, volvimos a la noche sólo para cenar.

2026-10-07 • via Nuitee
L
Luis • solo_traveller • es
10
Muy bien
Pros:

Todo. La ubicación, que tenía ascensor y el personal era muy amable. Las camas muy cómodas!

Cons:

No había escobilla en el baño.

2026-10-07 • via Nuitee
C
Carlos A • solo_traveller • es
8
Pros:

La ubicación sin ninguna duda

2026-10-07 • via Nuitee
R
Robert • couple • au
9
Pros:

Great location - we only had a quick stopover before an early bus to Cusco. Front desk organised our early morning taxi and gave us a breakfast bag to go. Super accommodating staff!

2026-09-20 • via Nuitee
M
Marti_94 • couple • it
8
2026-09-18 • via Nuitee
H
hb123 • couple • at
8
Sehr angenehmes Hotel am Placa de Armas.
2026-09-17 • via Nuitee
C
Caterina • couple • it
7
Pros:

Posizione comodissima anche se molto rumorosa perché in piazza si balla e si canda tutti i giorni

Camera spaziosa e pulita

Ci hanno fatto lasciare i bagagli fino alla sera e abbiamo potuto usufruire degli spazi comuni avendo il bus la notte

Cons:

Quando siamo arrivati ci hanno dato la stanza sbagliata quando avevamo prenotato una camera più grande con un letto matrimoniale, facendolo presente ce l'hanno cambiata.

Il bagno della camera confinava probabilmente con il bagno di un'altra stanza / con un'altra camera.

Una sera abbiamo ordinato un toast al ristorante e hanno impiegato più di mezz'ora per farlo e non volevano farci nemmeno pagare con la carta

2026-09-17 • via Nuitee
Álvaro • couple • es
9
2026-09-16 • via Nuitee
E
Emanuele • couple • it
8
Pros:

Affacciato sulla pizza principale.
Struttura nel complesso accogliente e sembra essere una delle migliori in tutta Puno

Cons:

Una sera è mancata l’acqua calda e hanno impiegato diverse ore per risolvere il problema.
Le lenzuola non sembravano pulitissime

2026-09-16 • via Nuitee
J
jeremy • couple • fr
7
Bien pour une ou 2 nuits
Pros:

La proximité de l'hôtel, le fait que le petit déjeuner soit servi dès 6h. Avoir de l'eau et du chauffage est agréable.

Cons:

Le bruit de la ventilation toute la nuit .... Et le côté un peu vieillot de l'hôtel.

2026-09-15 • via Nuitee
D
DENISE • solo_traveller • br
8
Pros:

Cama, banho, café

Cons:

Difícil chegar, como fica na praça de armas e não se pode circular de carro é bem complicado chegar com as bagagens até o hotel, até porque não há nenhuma orientação por parte do hotel, não atender as nossas ligações e é muito difícil estacionar nas redondezas.

2026-09-14 • via Nuitee