Hotel Hacienda Plaza de Armas

Hotels
8.7 (1657 reviews)
Jr. Puno 419 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1657 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
D
Damir • couple • ch
9
2026-05-30 • via Nuitee
J
Jonathan • family_with_children • us
9
Great spot for a night in Puno
Pros:

We had one night here after taking the train from Cusco and it was great. Very central area with a beautiful view of the plaza and church. Easy to arrange a tour with reception of Lake Titicaca and Uros. Solid value for the price. Would definitely recommend.

Cons:

The plaza is pedestrian only so taxis won't be able to pull up right in front. You might have to wheel your luggage a block to get there.

2026-05-29 • via Nuitee
D
Debbie • couple • au
9
Fantastic location and wonderful staff.
Pros:

The location was excellent as were the staff. Nothing was too much trouble.

Cons:

Nothing.

2026-05-29 • via Nuitee
C
Cecilia • solo_traveller • it
10
Pros:

Prezzo pazzesco per qualità dei servizi offerti a partire dalla posizione, la camera enorme e calda. Bagno super confortevole e colazione varia e buonissima. Inoltre personale davvero cordiale e disponibile, ci siamo appoggiati in hotel tutto il giorno del check out. Gentilissimi

Cons:

Nulla

2026-05-29 • via Nuitee
徐婉玲 • solo_traveller • tw
8
Pros:

在武器廣場旁邊，方便。櫃台工作人員親切。可先預訂巴士站接駁車及的的喀喀湖行程。

Cons:

無

2026-05-27 • via Nuitee
R
Rodica • solo_traveller • ro
10
Recomand
Pros:

Totul a fost perfect
Recomand aceasta hotel

Cons:

Faptul că nu au avut un fierbător in camera că să poți să -ți faci un ceai

2026-05-26 • via Nuitee
T
Toluwani • solo_traveller • cz
6
Pros:

Large rooms with large comfortable beds. Excellent location, right in the main square. Friendly staff. Great breakfast. Nice views to the main square. Very affordable. They let us store our bags for one day after we had checked out. They had free coca tea at the lounge area downstairs. The internet was great

Cons:

The hotel is very dated. It is clear that this was probably a grand, exquisite hotel at one point and it still has it's old character charm, but there has clearly been very little to update it. The carpet looks old and not clean. The rooms smell awfully, especially the bathrooms, of sewage. I think it is the pipes. The rooms are terrible for sound proofing and I am someone who csn sleep through everything. I could hear the entire conversation of the room beside us. I could hear people above us going to use the bathroom and flushing. I could hear everything people on the streets were saying. I could hear people walking up and down the halls. Needless to say, I slept very poorly. The furniture in the hotel is also dated.

2026-05-25 • via Nuitee
J
Juan Jose • couple • es
9
Excelente ubicación y relación calidad precio.
Pros:

La ubicación es la mejor posible si vas al centro de Puno. La relación calidad precio es excelente y la wifi va genial. Además es tranquilo en cuando a ruidos y tienes todo a pie caminando.

Cons:

Por decir algo, mejoraría un poco el desayuno. Por lo demás todo muy bien, el personal es amable y atento, además por el precio creo que no se puede pedir más.

2026-05-22 • via Nuitee
A
Ann • couple • gb
9
One night stay .
Pros:

Great location , efficient and friendly staff . Good breakfast choice. Comfortable rooms .

2026-05-22 • via Nuitee
S
Sari • solo_traveller • fi
9
2026-05-22 • via Nuitee
A
Ali Ciao • solo_traveller • gb
10
2026-05-22 • via Nuitee
J
Joseph • solo_traveller • be
8
Nice hotel well located
Pros:

Located on main square.

Cons:

A lot of noise at night with many dogs howling and barking.

2026-05-22 • via Nuitee
P
Peter • couple • de
9
Lage top, Zimmer überschaubar, aber stilvoll eingerichtet. Ist empfehlenswert.
Pros:

Die Lage im Stadtzentrum war für die abendlichen Aktivitäten sehr vorteilhaft. Taxi hält um die Ecke, da die Plaza nicht befahren werden darf. Ist aber kein Problem. Die Zimmer waren ein bisschen kleiner aber vollkommen in Ordnung. Es war alles sehr sauber. Das Frühstück war landesüblich.

Cons:

Es gab nichts auszusetzen. Gute Wahl.

2026-05-20 • via Nuitee
B
Beninati mendiola • family_with_children • es
10
2026-05-19 • via Nuitee
B
Bibiana • solo_traveller • de
7
2026-05-19 • via Nuitee
M
Mel Machado • solo_traveller • br
7
2026-05-18 • via Nuitee
G
giancarlo • solo_traveller • it
8
Pros:

Posizione

2026-05-16 • via Nuitee
G
giancarlo • solo_traveller • it
8
Pros:

Posizione

2026-05-16 • via Nuitee
S
sven • extended_group • ch
9
Gutes Hotel mit sehr gutem Preis-Leistungs-Verhältnis
Pros:

Top Lage. Komfortable Unterkunft.

2026-05-15 • via Nuitee
R
Rosa Maria • solo_traveller • es
9
Pros:

La ubicación

Cons:

Le falta una revisión de los enchufes

2026-05-13 • via Nuitee