Hotel Hacienda Plaza de Armas

Hotels
8.7 (1755 reviews)
Jr. Puno 419 , Puno , pe
+51 51 367340

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Location

Guest Reviews

8.7
Based on 1755 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
A
Anne • couple • de
9
Super Preis-Leistungsverhältnis
Pros:

Wir können einen Aufenthalt im Hotel Hacienda Plaza de Armas auf jeden Fall empfehlen. Es hatte auf unserer Rundreise durch Peru das beste Preis-Leistungsverhältnis von allen. Super Lage, gute Zimmer, freundliches Personal. Es gibt nichts auszusetzen.

2026-08-08 • via Nuitee
J
JOSE ALBERTO • couple • es
9
Pros:

En general muy bien, habitación, desayuno, personal, ubicación, etc

Cons:

En un hotel de este nivel no debería ser que dejen un cepillo de dientes con pasta en la habitación, lo utilices y luego lo cobren al salir. Eso tendría sentido únicamente si el huésped lo solicita expresamente.

2026-08-07 • via Nuitee
V
Valentina • extended_group • it
9
2026-08-07 • via Nuitee
G
Giulia • extended_group • it
10
Base perfetta per escursioni da Puno
Pros:

Struttura pulita, calda e accogliente, con ascensore e ristorante, buona colazione a buffet.

Cons:

Niente

2026-08-05 • via Nuitee
R
Ralf • solo_traveller • de
10
2026-08-05 • via Nuitee
K
Karine • couple • fr
9
Agréable et bien situé
2026-08-05 • via Nuitee
G
GEORGIOS ARISTOTELIS • extended_group • gr
9
Pros:

Perfect service perfect location

Cons:

One of the two nights we stayed the water wasn’t that hot

2026-08-04 • via Nuitee
T
thogoe81 • solo_traveller • de
8
Pros:

Gute Lage, direkt am Plaza de Armas, abends sehr laut (zumindest am Wochenende). Frühstück mittelmäßig.

2026-08-04 • via Nuitee
L
Louwe • solo_traveller • nl
10
Perfect
Pros:

Een prachtig hotel aan het centrale plein in Puno. Sfeervol ingericht.
Behulpzame staf.
Heerlijk en uitgebreid ontbijt!

Cons:

Parkeren is op 5 minuten loopafstand van het hotel. Maar goed te doen.

2026-08-03 • via Nuitee
B
Beatrice • couple • it
9
2026-08-03 • via Nuitee
W
Waldemar • solo_traveller • pl
10
Bardzo dobry hotel w centrum Puno 😀
Pros:

Bardzo dobry hotel w samym centrum Puno. Miły i uczynny personel. Wygodne łóżka. Wyjeżdżaliśmy wcześniej rano, to dostaliśmy śniadanie na wynos. Świetna lokalizacja. Bardzo dobry stosunek jakości do ceny.

Cons:

Wszystko było w porządku.

2026-08-02 • via Nuitee
A
Antonio Cicero • couple • br
9
Bem interessante
Pros:

Localização

Cons:

Limpeza dos quartos

2026-07-25 • via Nuitee
F
Fábio José • couple • br
7
Foi bom. Mas poderia melhorar muito.
Pros:

Localização. Café da manhã. Colchão muito fofo e desconfortável.

Cons:

Falta de limpeza. Falta ducha higiênica no banheiro. Carpete sujo no quarto.

2026-07-25 • via Nuitee
E
ELIZABETH • solo_traveller • gt
9
Muy bonito hotel.
Pros:

Ubicado frente a la plaza de armas, hace mas facil que puedas desplazarte por la calle peatonal a los restaurantes, bares y demas sitios de interés. La hibitacion tenia una excelente vista, cama confortable y limpia. El desayuno buffet variado y delecioso. El personal de recepcion amable.

Cons:

Todo me encanto.

2026-07-25 • via Nuitee
A
Artūrs Rundzāns • couple • lv
7
2026-07-24 • via Nuitee
S
STEPHEN • family_with_children • gb
1
2026-07-24 • via Nuitee
A
Alexander • family_with_children • au
8
2026-07-23 • via Nuitee
A
Anouk • solo_traveller • fr
10
Pros:

Très propre, confortable, personnel agréable et c'était la meilleure douche qu'on ait eu de notre séjour.

2026-07-23 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-07-21 • via Nuitee
I
Irene • couple • es
8
Ubicación magnífica
Pros:

Está perfectamente ubicado. Las instalaciones aunque son antiguas están muy cuidadas, limpias y en perfecto estado. El personal ha sido muy amable con nosotros.

Cons:

El horario del desayuno (de 6am a 9am) me parece corto

2026-07-21 • via Nuitee