Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Inconsistent breakfast quality
Some amenities lacking

Categories

Cleanliness
8.5
Multiple reviews noted cleanliness as a positive feature, though some mentioned areas for improvement.
Service
9.1
Consistently praised for being attentive and friendly.
Location
9.1
Highly rated for being close to main attractions and easy access.
Room Quality
8.6
Generally comfortable and spacious rooms with some mentions of needing updates.
Amenities
8.6
Adequate amenities noted, though improvements in breakfast service quality were requested.
Value for Money
8.6
Most reviews indicated good value for the price paid.
Food and Beverage
8.4
Breakfast received mixed reviews; some found it good while others suggested it could be improved.
Overall Experience
8.7
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:38

Property Description

Cozy Accommodation in the Heart of Puno

Luxurious Amenities: Enjoy cable TV, free Wi-Fi, private bathrooms with hot water showers, and rustic decor in heated rooms at Sol Plaza Hotel. Need extra Oxygen? Just ask!

Delicious Dining Options: Indulge in a buffet breakfast and savor national and international dishes at Sol's restaurant. Room service is also available for a cozy night in.

Convenient Services: Take advantage of laundry facilities, massage treatments, and expert trip advice at the front desk for exploring beautiful Titicaca Lake and Andes villages.

Ready to experience comfort and luxury at Sol Plaza Hotel? Book now for an unforgettable stay in Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$18 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$18 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1511 reviews
Cleanliness: 8.5
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.7
J
Jhonatan • couple • pe
9
Regresaria
Pros:

The hotel was good, I had an issue with the shower but was solved right away.

2026-07-10 • via Nuitee
C
Charles • solo_traveller • us
7
2026-07-10 • via Nuitee
R
Rafael • solo_traveller • br
8
2026-07-10 • via Nuitee
C
Ceres • solo_traveller • br
10
Pros:

Tudo excelente

Cons:

Nada a declarar, pois para um hotel 3 estrelas ele é excelente

2026-07-09 • via Nuitee
S
Suzie • couple • gb
4
Staff helpful food good
Pros:

Good area

Cons:

The veiw from the window was just a photo no outside veiw

2026-07-09 • via Nuitee
Z
Zambrano • solo_traveller • us
10
I had a wonderful experience at the hotel. Hospitality was outstanding.
Pros:

I really liked the location.

Cons:

N/a

2026-07-08 • via Nuitee
L
LEON COLETTI • couple • fr
9
2026-07-08 • via Nuitee
Z
Zambrano • solo_traveller • us
10
I had a wonderful stay in Puno. The hotel and services were outstanding.
Pros:

I really liked the location.

Cons:

N/a

2026-07-08 • via Nuitee
P
Prajjalita • solo_traveller • us
10
2026-07-08 • via Nuitee
F
Florentin • couple • fr
8
Très bon hôtel au cœur de Puno
Pros:

- Chambre spacieuse avec un très grand lit très confortable
- Très bon emplacement, à deux pas de la place des Armes
- Bon petit-déjeuner varié
- Bon rapport qualité/prix
- Bonne insonorisation
- Hotel sécurisé avec portier
- Espace pour se faire un bon thé chaud à la réception.

Dans l’ensemble, nous avons vraiment apprécié notre séjour et recommandons cet hôtel.

Cons:

- Les prises sont en mauvais état et mériteraient d’être changées.
- La télé est très vieille et même les chaînes classiques étaient très flou (pas dérangeant en journée, mais une bonne télé est appréciée le soir)
- Un meilleur rideau à la fenêtre permettrait une meilleure obscurité dans la chambre.
- Besoin d’un rideau de douche dans les chambres avec baignoire (elle est grande mais un rideau éviterait d’avoir de l’eau par terre)

2026-07-07 • via Nuitee
C
Claudia • couple • de
8
2026-07-07 • via Nuitee
V
Valentinadargenio • solo_traveller • it
8
Un buon soggiorno
Pros:

Posizione centrale, letto gigante, camera molto luminosa, colazione ottima, personale molto disponibile.

Cons:

L'hotel è un po' datato, le camere andrebbero un po' sistemate in qualche dettaglio (doccia, piastrelle del bagno etc). Avevamo una stufetta in camera che faceva brutto odore.

2026-07-06 • via Nuitee
T
TSE • solo_traveller • hk
10
2026-07-06 • via Nuitee
W
Weiting • couple • tw
8
主廣場附近的平價老飯店
Pros:

1. 服務人員英文溝通流暢，可協助叫計程車及準備外帶早餐
2. 淋浴間乾濕分離，熱水充足，水壓強
3. 房間有電暖爐、棉被很厚，晚上睡覺不會冷
4. 有電梯

Cons:

1. 浴室毛巾架金屬有鏽斑、置物台不乾淨
2. 早餐品項簡易

2026-07-06 • via Nuitee
P
Paul • solo_traveller • au
10
We loved our stay and would happily stay again
Pros:

Excellent hotel in a great location. Very comfortable and the staff were very helpful

2026-07-05 • via Nuitee
L
Laura • solo_traveller • co
7
Pros:

La ubicación es muy buena

2026-07-04 • via Nuitee
R
Richard • couple • au
8
Great hotel in Central Puno.
Pros:

Great location, large and spacious room, good shower, comfortable beds, good views from room, clean and quiet at night. Excellent location. Good breakfast too with a reasonable variety on offer. Fastest check-in ever! Staff efficient, but not overly friendly.

Cons:

Water in room (a couple of bottles) would be nice.

2026-07-04 • via Nuitee
C
Camille • couple • fr
7
Pros:

Nice location and staff very helpful and understanding!

2026-07-04 • via Nuitee
M
Mayra Alejnadra • family_with_children • pe
10
2026-07-03 • via Nuitee
C
Cátia • extended_group • pt
9
Recomendo e voltaria a ficar aqui alojada.
Pros:

Hotel bem localizado, funcionários prestáveis e sempre disponíveis.
Quartos espaçosos e aquecedores nos quartos o que é uma mais valia perante o frio que se fazia sentir.
Pequeno almoço poderia ser ligeiramente mais diversificado.

2026-07-03 • via Nuitee