Cocoon Salzburg

Hotels
8.6 (7192 reviews)
29 Rainerstraße , Salzburg , at

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and attentive staff
Great location
Cons:
Noise issues in some rooms
Lack of certain amenities like a fridge
Uncomfortable flooring.

Categories

Cleanliness
8.29
Reviews showed the hotel is generally clean, but some mention that the room floor was uncomfortable.
Service
8.97
Guests noted friendly staff and accommodations although some improvements could be made.
Location
9.1
Guests highlighted the excellent location close to transportation and attractions.
Room Quality
8.36
Rooms are generally modern and comfortable, but some concerns about noise and practicality were raised.
Amenities
8.08
Guests wished for more amenities like a fridge and kettle in the room.
Value for Money
8.54
The hotel provides reasonable value given its location and services.
Food and Beverage
8.79
Positive comments about the breakfast offerings, though some guests encountered issues.
Overall Experience
8.66
Overall, guests enjoyed their stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:27

Property Description

Modern Comfort in Salzburg

Convenient Location: Situated near Salzburg Central Station, Cocoon Salzburg offers easy access to popular attractions like Salzburg Cathedral and Mirabell Palace.

Comfortable Rooms: Enjoy a relaxing stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Delicious Breakfast Options: Start your day right with a buffet, American, or vegetarian breakfast at our property.

Experience the charm of Salzburg at Cocoon Salzburg. Book your stay now for a memorable visit to this enchanting city.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 7192 reviews
Cleanliness: 8.29
Service: 8.97
Location: 9.1
Room Quality: 8.36
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.66
A
Alexey • solo_traveller • ch
9
Excellent for business travel
Pros:

Very nice rooms and lobby! You can see that it was renovated according to a nice, modern concept.
Convenient location next to the train station.

Cons:

Can't think of much that I didn't like.

2026-05-23 • via Nuitee
Z
Zar • extended_group • gb
9
2026-05-23 • via Nuitee
A
Alona • couple • gb
8
2026-05-23 • via Nuitee
I
irem • couple • tr
10
2026-05-23 • via Nuitee
L
Lavoie • couple • ca
10
2026-05-23 • via Nuitee
G
Gabriel • solo_traveller • at
8
Pros:

Gute Lage, nettes Ambiente, gutes Frühstück, ausreichend vegane Optionen

Cons:

Etwas teuer, teilweise unbequeme/komische Zimmereinrichtung (Hängesessel unbequem, Licht mit bewegungssensor welches nicht ausgeschalten werden kann), etwas laut in den Zimmern zur Straße hin

2026-05-23 • via Nuitee
E
Elvan • couple • tr
10
2026-05-22 • via Nuitee
N
Nicole • family_with_children • de
9
2026-05-22 • via Nuitee
U
Ulrike • family_with_children • at
10
Wir haben uns sehr wohl gefühlt und kommen gerne wieder
Pros:

Die Brownies beim Frühstücksbuffet

Cons:

Das Vogelgezwitscher im Lift ist zwar eine aussergewöhnliche Angelegenheit aber mMn entbehrlich.

2026-05-22 • via Nuitee
I
Ito • solo_traveller • jp
3
Pros:

ロケーション
荷物を預ける専用ロッカーがあり、セキュリティが守られていた

Cons:

専用フロントはなくカフェのレジのようなところで、かつ、接したスタッフ全員笑顔もなく、残念ながらサービスを提供するといった気持ちは何も感じられたなかった。
また、部屋にはポットも冷蔵庫もない。
さらに、チェックイン時にはオーバーブッキングのため希望したツインではなくダブルと言われた。部屋はツインにしてもらったものの、予約時はバスタブ付きと記載されていたのに、バスタブなしの部屋にされた。
値段に見合うとは思えない対応で、大変残念だった。

2026-05-22 • via Nuitee
F
Franc • couple • se
8
2026-05-21 • via Nuitee
R
Riederer • solo_traveller • at
8
Salzburgwochenende
Pros:

Nett, zuvorkommend, hilfsbereit

2026-05-21 • via Nuitee
E
Eduardo • couple • us
9
It was very good
Pros:

Location

2026-05-21 • via Nuitee
A
Alfred Lapper • solo_traveller • at
8
2026-05-20 • via Nuitee
T
Tom • solo_traveller • be
10
2026-05-20 • via Nuitee
P
Pitscheider • solo_traveller • it
9
2026-05-20 • via Nuitee
B
Barbara • solo_traveller • at
7
Pros:

Die Lage und die Ausstattung waren super. Ein richtiges Wohlfühlhotel.

Cons:

Das Personal wirkt teilweise nicht sehr motiviert. Leider keine echte Servicementalität.

2026-05-20 • via Nuitee
E
Elena • solo_traveller • at
10
Zentrale Lage & traumhaftes Frühstück!
Pros:

Super Unterkunft, sehr zentral und top Frühstück! Komme gerne wieder!

2026-05-20 • via Nuitee
Ζαχαρίας • family_with_children • gr
9
2026-05-19 • via Nuitee
J
Joyce • couple • ca
8
2026-05-19 • via Nuitee