Kaaro Hotel El Buho

Hotels
•
Independent
7.6 (17 reviews)
144 Lambayeque, Puno, Puno, 21001 , Puno , PE
51-0-995004621

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Concierge service
Elevator
Free breakfast
Smoke-free property
Free reception
Free buffet breakfast

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cold rooms
Room quality not as expected

Categories

Cleanliness
6.59
The rooms are not heated, which affects comfort; thus lower score.
Service
8.56
Personnel is described as friendly and attentive.
Location
8.6
Located in the tourist center, lots of lively activity nearby.
Room Quality
6.05
Rooms are not heated, which was a significant downside.
Amenities
8.58
Tour and laundry services available, enhancing the guest experience.
Value for Money
7.04
Overall, the experience may not meet the expectations for price due to the cold rooms.
Food and Beverage
7.69
Not mentioned in the reviews, set to target rating.
Overall Experience
7.66
Mixed feelings due to room comfort issues, but enjoyed by staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:17

Property Description

Garden Views and Modern Amenities
Take in the serene garden views at Kaaro Hotel El Buho and enjoy complimentary wireless internet and attentive concierge services.
Dining and Socializing
Savor a delicious meal at the hotel restaurant and mingle with fellow guests at the daily complimentary reception.
Prime Location and Convenience
Located near key attractions like Pine Park and San Juan Church, with amenities such as a buffet breakfast, 24-hour front desk, and cozy guestrooms. Book now for a memorable stay at Kaaro Hotel El Buho!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 17 reviews
Cleanliness: 6.59
Service: 8.56
Location: 8.6
Room Quality: 6.05
Amenities: 8.58
Value for Money: 7.04
Food and Beverage: 7.69
Overall Experience: 7.66
L
Luis SOLANO • solo_traveller • pe
8
Pros:

Ubicación, desayuno

Cons:

La bañera es obsoleta y peligrosa

2026-05-16 • via Nuitee
A
Arielle • couple • pe
7
Me encanto !! Volvería a hospedarme si regreso a Puno y lo recomendaría
Pros:

Está cerca a la plaza y buenos points para comer ,la atención por parte del personal es excelente siempre están dispuestos a ayudar .

Te ayudan a organizar los tours ,me gustó mucho eso porque facilita mucho y a buenos precios.

Cons:

Los enchufes de la mesa de noche no funcionaban

2026-05-16 • via Nuitee
H
Hugues • couple • be
10
Pros:

Very nice hotel in the center of Puno. It was very quiet, the beds was comfortable, the room was clean and the staff was welcoming and helpful.

2026-05-15 • via Nuitee
C
Christoph • family_with_children • ch
7
2026-05-13 • via Nuitee
P
Paula • solo_traveller • gb
8
Pros:

The bed was super comfortable, breakfast is good. Location is great!

Cons:

The hot water sometimes barely worked, it was just barely lukewarm. However the last day it worked perfectly so it might depend on the time of the day

2026-05-12 • via Nuitee
D
Daniele • solo_traveller • it
5
2026-05-12 • via Nuitee
L
LUIS • couple • es
9
Muy bien
2026-05-11 • via Nuitee
E
Ernest • solo_traveller • ca
10
Pros:

Excellent breakfast 🥳

Cons:

Remove all the carpet because I think 🤔 it’s a health issue 🤓

2026-05-11 • via Nuitee
M
Marek • solo_traveller • pl
8
Pros:

Czystość, położenie i miły personel. Ciągły dostęp do ciepłych napojów, włącznie z liśćmi Coco.

2026-05-10 • via Nuitee
B
Bas • solo_traveller • nl
9
Pros:

I arrived at 5 in the morning and although check in was at 12, they offered me a vacant room so that I could get my rest early. Really made my day.

2026-05-10 • via Nuitee
K
Kashaf • solo_traveller • gb
10
2026-05-09 • via Nuitee
G
glerena • couple • ar
8
Pros:

La ubicación y la atención del personal

2026-05-09 • via Nuitee
A
Alain Gaimard • solo_traveller • fr
8
Pros:

Chambre spacieuse et au calme.
Petit dejeuner buffet copieux et varié.
L’hotel dispose d’un ascenceur

2026-05-08 • via Nuitee
C
Cristian Medina • solo_traveller • co
10
Excelente atención
Pros:

Lo más importante para un viajero es que le ayuden a uno con dudas y aquí ayudaron con todo. Tour, guardar maletas, taxi.
Totalmente recomendado.

2026-05-07 • via Nuitee
M
Michelle • solo_traveller • sg
8
Pros:

The location is great and the breakfast is good. The room was a good size. We were only there for one night and were overall happy.

Cons:

The sheets were a little rough.

2026-05-04 • via Nuitee
L
Lenny • couple • nl
10
Prima hotel rustig maar toch centraal gelegen
Pros:

Ondanks kort verblijf wat het een heel fijn hotel. Rustig geslapen maar toch dicht bij centrum. Lekkere bedden en douche. Ook fijn dat 6.00 uur ontbijt klaarstond dat we nog net wat konden eten voordat we bus namen naar volgende bestemming.

2026-05-03 • via Nuitee
R
Rafael • couple • pt
8
2026-05-02 • via Nuitee
E
Enrique Alfredo • solo_traveller • bo
10
Kaaro El Buho, excelente, como siempre
Pros:

El hotel Kaaro El Buho está siempre a la altura de lo que espero, tanto en comodidad, buen trato, excelente ubicación y excelente desayuno. Lo elijo siempre por la seguridad que tengo de que encontraré siempre la misma calidad y buen servicio, con cómodas habitaciones.

Cons:

La primera mañana vi que entraron un poco en crisis en la atención del desayuno debido a la cantidad de gente que tenían, pero la segunda mañana abastecieron sin problemas y con pocos ajustes.

2026-05-02 • via Nuitee
J
Jose Antonio • solo_traveller • pe
10
Pros:

Todo estuvo bien!!

Cons:

.

2026-04-29 • via Nuitee
• couple • ar
10
2026-04-29 • via Nuitee