The Palace Hotel - Adults Only

Hotels
•
Independent
8.4 (4 reviews)
El Gaish Road, Montazah Royal Gardens, Alexandria, Alexandria Governorate , Alexandria , EG
20-35474050

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Self parking (surcharge)

Review Highlights

Cons:
Staff at the reception were not friendly at all

Categories

Cleanliness
7.48
Unfavorable sentiment regarding reception staff's attentiveness, leading to lower cleanliness perception.
Service
8.95
Though the reception staff was unfriendly, other service aspects could be standard for hotel tier.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
Standard quality for this hotel tier.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Standard quality for this hotel tier.
Overall Experience
8.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:50

Property Description

Outdoor Pool and Complimentary Wi-Fi
Indulge in the outdoor pool and stay connected with complimentary Wi-Fi throughout your stay.

Dining and Bar Experience
Savor a satisfying meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities and Nearby Attractions
Benefit from 24-hour front desk service, laundry facilities, and proximity to Montazah Palace and other key attractions.

To experience luxury and convenience in Al-Muntazah, book your stay at The Palace Hotel - Adults Only today!

Important information:

  • Guests under 13 years old are not permitted at this adults-only property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.4
Based on 4 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
S
Sam • friends
2
Pros:

Staff at the reception were not friendly at all , did not look at my reservation and assumed something else, not friendly at all

2025-08-01 • via Nuitee
S
Sobhy • family
10
Pros:

We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special.

The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay.

The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from the Gate—and the free shuttle service to all popular areas around Montazah was a great convenience.

The only downsides were that there were some minor cleanliness issues. However, these did not overshadow the wonderful experience we had. We highly recommend this hotel for its exceptional service, prime location, and timeless atmosphere.

2025-02-05 • via Nuitee
E
Eman
10
Thanks for a great stay
Pros:

It was a true 5 star hotel very clean and very polite people working there they went out of there way to make it special for my wife and me because it was our anniversary! The restaurant was very good and they did service and food! Would recommend this site any time we had our first honey moon at there other site beside this hotel 16 years ago and they were ok but this site is so much better and quiet adults only! The only fault was the balcony need cleaned because of the dust from the construction beside the hotel but it still was a great experience!

2024-04-24 • via Nuitee
S
Shehab ali qaid • friends
2
Pros:

I never arrived there

2023-03-08 • via Nuitee