Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Restaurant
Family rooms
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.38
Several reviews indicated issues with cleanliness, notably hair in the room.
Service
9.25
Most guests praised the friendly staff, although there were some negative experiences noted.
Location
9.89
Multiple reviews highlighted excellent location and ambiance.
Room Quality
9.04
The majority of guests were satisfied with the room quality, though some had specific issues.
Amenities
8.87
Amenities were generally well received, particularly the spa and private facilities.
Value for Money
8.53
Some guests felt the service did not match the price point, affecting perceived value.
Food and Beverage
9.38
Food quality received high praise, with specific mention of delicious meals.
Overall Experience
9.45
Overall positive experiences despite some minor issues raised in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:09

Property Description

Luxurious Accommodation in Villa de Leyva

Convenient Location: Hotel Casa Alcestre is ideally located near Villa de Leyva Main Square, Museo del Carmen, and Iguaque National Park, making it the perfect base for exploring the area.

Top-Notch Amenities: Enjoy the convenience of free WiFi, a 24-hour front desk, and a tour desk. Indulge in delicious American cuisine at the on-site restaurant and take advantage of free private parking.

Nearby Attractions: Explore Gondava Theme Park just a short distance away, or venture to Juan José Rondón Airport for easy travel access.

Experience luxury and comfort at Hotel Casa Alcestre - book your stay now for an unforgettable getaway.

Important information:

In the event of an early departure, the property will charge you for an additional night.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for COP 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 230 reviews
Cleanliness: 8.38
Service: 9.25
Location: 9.89
Room Quality: 9.04
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 9.38
Overall Experience: 9.45
J
Julio Cesar • couple • co
10
Los más atentos y especiales, un lujo de hotel
Pros:

Todo, espectacular para volver

Cons:

Que el Jacuzzi estaba fuera de servicio

2026-02-28 • via Nuitee
L
Laura • couple • co
10
2026-02-22 • via Nuitee
G
German • couple • co
10
Excelent
Pros:

Facilities were so good and location

Cons:

Nothing everything was alright

2026-01-25 • via Nuitee
R
RICARDO • family_with_children • co
10
Pros:

La atención prestada y la habitación

Cons:

Faltaron pañuelos desechables en el baño

2026-01-23 • via Nuitee
H
Hannah • extended_group • de
8
Well-located, nice hotel
Pros:

Nice hotel, very well located next to the main square in Villa de Leyva. Breakfast was good and served in one of the pretty courtyards.

Cons:

One staff member at reception was very unfriendly and unhelpful when approached in English.

2026-01-22 • via Nuitee
E
Erika • extended_group • co
10
2026-01-19 • via Nuitee
L
Lewis • couple • vn
10
2026-01-19 • via Nuitee
H
Hans Rainer • solo_traveller • de
9
2026-01-19 • via Nuitee
E
Edda • extended_group • de
8
Pros:

Great Location, beautifully furnished and arranged. Breakfast was good!

Cons:

The staff is really not the friendliest. Difficulties to find someone that spoke English and when not, a little rude.

2026-01-18 • via Nuitee
A
Alba • family_with_children • co
10
Excelente hotel para descanso.
Pros:

Todo

Cons:

El personal le falta hospitalidad

2026-01-06 • via Nuitee
P
Paredes • solo_traveller • us
8
2025-12-25 • via Nuitee
V
vivian • family_with_children • co
5
Cons:

Sugiero que revisen la
Limpieza, muchos pelos en la habitación

2025-12-23 • via Nuitee
M
Mathew • extended_group • co
10
2025-12-21 • via Nuitee
C
Cantor Quintero • solo_traveller • co
10
Excelente hotel
Pros:

Increíble todo

2025-12-16 • via Nuitee
F
francisco • couple • co
7
Cons:

No me atendieron en el desayuno, me demoraron más de 1 hora

2025-12-03 • via Nuitee
H
Humberto • family_with_children • ve
9
Lss debieran de abrir
Pros:

La ubicación , la arquitectura colonial , el personal y la comida

Cons:

A veces hace falta el aire acondicionado

2025-11-28 • via Nuitee
F
Famary • family_with_children • co
9
2025-11-27 • via Nuitee
P
PAZ • family_with_children • co
10
Pensado en todos los gustos
Pros:

Un sitio encantador

2025-11-25 • via Nuitee
C
Cesar • family_with_children • co
10
2025-11-24 • via Nuitee
J
JORGE • couple • co
9
muy bien
Pros:

excelente desayuno

Cons:

mantenimiento zona spa

2025-11-24 • via Nuitee