Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very clean rooms and public areas
Friendly and attentive staff
Excellent location, close to attractions and plaza
Spacious, modern rooms with comfortable beds
Private parking and pet-friendly
Amenities like Netflix and 24h drinks/coffee available
Good overall value/price
Cons:
Breakfast quality, portions and variety (including vegetarian options) are often criticized
Poor soundproofing/noise in some rooms (e.g., room 205)
Occasional issues with TV signal or TV/bedroom layout
Some rooms can be hot or have ventilation/window concerns
Breakfast opening time could be earlier according to guests

Categories

Cleanliness
9.2
Repeated mentions of 'muy limpio', 'super limpio' and 'la limpieza fue excepcional' indicate a strong positive sentiment for cleanliness.
Service
9.5
Numerous comments praise staff friendliness and attention ('empleados super amables', 'atención del personal muy buena', 'personal eficiente y amable'), supporting a very high service rating.
Location
9.3
Many reviews highlight the hotel as well located ('muy bien ubicado', 'cerca de la plaza', fácil acceso a atracciones'), indicating a consistently strong location score.
Room Quality
8
Rooms are described as spacious, modern and with comfortable beds, but specific complaints (poor TV/angle, noise/insulation issues in room 205, occasional heat) reduce the rating.
Amenities
9
Positive mentions of private parking, Netflix, 24-hour water/coffee/tea, pet-friendly policy and on-site restaurant point to strong amenities overall.
Value for Money
8.9
Several guests note 'buen precio' and good value; one comment about higher excursion pricing is minor, so overall value is rated positively.
Food and Beverage
7
Multiple complaints about breakfast quality, limited portions, cold eggs, hard bread and limited vegetarian options indicate a weaker F&B experience.
Overall Experience
9.5
Overall sentiment is very positive with many guests reporting a very good or excellent stay, praising cleanliness, staff and general comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 07:15

Property Description

Charming Hotel in Villa de Leyva

Convenient Location: Situated just 400 meters from Villa de Leyva Main Square and Museo del Carmen, Hotel las Palmas offers easy access to the city's attractions.

Comfortable Accommodation: The guest rooms feature modern amenities such as flat-screen TVs, private bathrooms with free toiletries, and some even have balconies for a relaxing stay.

Delicious Dining Options: Guests can indulge in an à la carte or American breakfast at the hotel's restaurant, ensuring a flavorful start to the day.

Ready to experience the charm of Villa de Leyva? Book your stay at Hotel las Palmas now for a memorable getaway.

Important information:

When traveling with pets, please note that an extra charge of COP 50,000 per pet, per stay applies. Please note that a maximum of 2 pets is allowed per room.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1840 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.3
Room Quality: 8
Amenities: 9
Value for Money: 8.9
Food and Beverage: 7
Overall Experience: 9.5
L
Leidy Estefany • extended_group • co
1
2026-10-29 • via Nuitee
L
Laura • family_with_children • co
10
Excelente hotel
Pros:

Todo. Realmente es un hotel muy lindo, con una limpieza maravillosa. Buen desayuno.

Cons:

Lo único quizá es el ruido de afuera.

2026-10-29 • via Nuitee
L
Laura • couple • co
10
2026-10-29 • via Nuitee
R
ROCIO • couple • co
9
Pros:

El servicio y la atención de equipo es excelente, siempre te hacen sentir como en casa.

Cons:

Todo muy bien!!

2026-10-28 • via Nuitee
M
Marcela • solo_traveller • co
9
Pros:

La ubicación y la atención

Cons:

El agua no era caliente

2026-10-27 • via Nuitee
H
Herrera • solo_traveller • co
10
Pros:

Las habitaciones, ubicación y atención excelente

2026-10-26 • via Nuitee
E
EUGENIA • extended_group • co
9
Pros:

el desayuno lo pueden mejorar, pero en general estuvo bien. la atención muy bien por parte del personal que atiende

2026-10-26 • via Nuitee
K
Kevin Alexander • couple • co
10
2026-10-26 • via Nuitee
M
mancipe • couple • co
10
PERFECTO
Pros:

CUENTA CON TODOS LOS SERVICIOS EXCELENTES

2026-10-26 • via Nuitee
C
carmen doris • family_with_children • co
10
tranquilidad
Pros:

confortable y ubicacion

Cons:

todo bien

2026-10-26 • via Nuitee
G
Gallo • couple • co
6
Ruidosa
Pros:

Lugar amplio, todo limpio

Cons:

Demasiado ruido de la calle, se escuchaban las motos, la gente hablando, no pasamos buena noche debido al ruido.

2026-10-23 • via Nuitee
A
Astrid • couple • co
10
2026-10-23 • via Nuitee
D
DORA LUCIA CRUZ MANRIQUE • family_with_children • co
8
Estadía breve pero muy tranquila
Pros:

El hotel es relativamente nuevo y bien ubicado. Las instalaciones son agradables y hay locales cercanos para comprar suministros y para comer.

Cons:

Todo estuvo bien.

2026-10-22 • via Nuitee
H
Hernández Díaz • extended_group • co
8
Cómoda
Pros:

Comodidad

Cons:

El ruido externo

2026-10-17 • via Nuitee
M
Marianella • family_with_children • co
5
Ruido espantoso no se logra descansar.
Pros:

La habitacion y camas son comodas.

Cons:

El ruido es terrible. Toda la noche se escuchan motos, borrachos, gritos etc.

2026-10-14 • via Nuitee
M
morales camelo • solo_traveller • co
8
2026-10-13 • via Nuitee
A
Alexander • family_with_children • co
8
2026-10-13 • via Nuitee
Y
Yeny Tamayo • family_with_children • co
10
2026-10-08 • via Nuitee
I
ibettinis • solo_traveller • cl
9
Pros:

Las instalaciones muy cómodas

Cons:

El parqueadero y mucho ruido en la calle

2026-09-20 • via Nuitee
M
Mishell • family_with_children • co
10
2026-09-19 • via Nuitee