Hotel Elefant

Hotels
8.5 (2346 reviews)
Sigmund-Haffner-Gasse 4 , Salzburg , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Variety in breakfast
Cons:
Issues with cleanliness
Small rooms
Overpriced breakfast

Categories

Cleanliness
7.64
Some guests reported issues with cleanliness in the bathroom.
Service
9.11
Most reviews mentioned helpful and friendly staff.
Location
9.65
Location is consistently praised as excellent and central.
Room Quality
8.1
Rooms are described as comfortable but some noted small size and issues with natural light.
Amenities
8.63
Breakfast options were appreciated, though there were complaints about pricing.
Value for Money
7.59
Some reviews felt breakfast was overpriced, affecting overall value perception.
Food and Beverage
8.64
Breakfast received positive remarks for variety and quality.
Overall Experience
8.61
Most guests had a positive experience, highlighting location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Historic Charm in the Heart of Salzburg's Old Town
Step back in time at Hotel Elefant, a fully renovated 13th-century gem nestled next to the bustling Getreidegasse. Enjoy the convenience of free WiFi and explore the city's rich history right outside your door.

Elegant Rooms with Modern Comforts
Individually decorated rooms await you, each equipped with cable TV, a minibar, and a luxurious bathroom. Stay cool and relaxed with air-conditioning in every room, and unwind in select accommodations boasting a cozy seating area.

Prime Location for Sightseeing
Immerse yourself in Salzburg's cultural treasures with Mozart's birthplace and the Festival Hall just a stone's throw away. Venture a bit further to discover Mirabell Castle, the Hohensalzburg Fortress, and more, all within a short 200-meter stroll.

Book your stay at Hotel Elefant now and experience Salzburg's enchanting blend of history and modernity.

Important information:

Please note that smoking is strictly prohibited in all rooms and in the restaurant.

At the Rathaus Arch at the beginning of the pedestrian zone, there is a barrier. Please press the corresponding button for the hotel on the column on the left side. You will receive a code via the intercom, which you have to enter into the barrier to be allowed to enter.

Please note that public parking is possible nearby depending on availability and costs EUR 20 per day. Reservation is not possible. Please contact the property for more information.

Please note that there are no bicycle parking facilities at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2346 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Mariangela family_with_children it
9
Un posto fantastico!
Pros:

Tutto, la gentilezza del personale, la posizione, il ristorante veramente ottimo. Gentilissimi alla reception e in sala colazione. Grazie! Perfetto per girare a piedi e visitare tutte le attrazioni di Salisburgo, da consigliare!

Cons:

La doccia, ridicola nelle dimensioni, impossibile lavarsi senza allagare il bagno. Peccato.

2026-02-14 via Nuitee
C
Cornelia family_with_children gb
10
Familiengeführtes Hotel mit historischem Charme mitten in Salzburg
Pros:

Sehr zentrale Lage mitten in der Altstadt von Salzburg. Das Hotel war gut mit einer Buslinie vom Bahnhof zu erreichen, auch mit einem Taxi kann man direkt vor dem Hotel abgeholt werden. Das Zimmer war gut ausgestattet und sehr sauber. Das Highlight beim Frühstück war der Karottensaft, den man sich frisch pressen konnte. Das Personal an der Rezeption, im Frühstücksraum und bei der Reinigung war sehr hilfsbereit und freundlich.

Cons:

Wir hätten zwei Einzelbetten bevorzugt.

2026-02-14 via Nuitee
M
Maiko solo_traveller jp
9
とても良かったし、また次回があればここに泊まると思います。
Pros:

なんと言っても素晴らしいロケーションでした。それとホテルの1階にあるレストランが美味しかった。便利だったこともあり、2泊して夕食は2回ともこのレストランを利用しました。

Cons:

私の予約した部屋が小さな部屋だったからなのですが、シャワーのスペースが小さく、洗面台と床を共有していたため、シャワーを浴びると床がびしょ濡れになってしまいました。もう少し大きい部屋を取ればこういう問題はないのでしょう。あと、wifiが遅い?繋がりにくい時がありました。

2026-02-13 via Nuitee
A
Alexander solo_traveller de
9
2026-02-13 via Nuitee
N
Natascha couple at
8
komfortables hotel mit guter küche in bester lage
Pros:

ausgezeichnetes frühstück
exzellente lage

Cons:

beschreibung der anfahrt ( poller)

2026-02-12 via Nuitee
S
Stuart family_with_children gb
8
Salzburg and hotel , lovely place to visit
Pros:

WiFi very slow kept dropping out, had to use all my monthly data up

Cons:

WiFi was only problem

2026-02-11 via Nuitee
J
Jan couple ch
10
Pros:

Zentrale, Sauber, guter Preis. Alles Top 👍

2026-02-09 via Nuitee
D
David couple gb
8
A nice hotel but would not be at the top of my list to stay there again.
Pros:

Good location, acceptable breakfast and warm comfortable room. Friendly staff and the bathroom had been nicely modernised with excellent facilities.

Cons:

There are no tea and coffee facilities in the room. There is no bar in the hotel to have a drink - its down in the basement with access off the street. Also there is no restaurant run by the hotel. It is sub let to another company.
The street outside can be noisy on an evening into the early hours.

2026-02-08 via Nuitee
G
Gustav solo_traveller se
8
2026-01-31 via Nuitee
D
Dr. Rainer couple at
9
Great
Cons:

Locatiion with no parking

2026-01-31 via Nuitee
REIKO solo_traveller jp
8
一人旅にびったりのホテル
Pros:

ベッドの硬さがちょうど良くて安眠できた。食事が美味しかった。ニンジンジュースのしほりたてがよかった。

Cons:

今回はなし

2026-01-30 via Nuitee
H
Heidrun couple at
8
2026-01-29 via Nuitee
S
sarah couple ch
9
Excellent hotel
Pros:

Nice comfortable room

Cons:

Room too hot!!

2026-01-28 via Nuitee
B
Bernhard solo_traveller ch
9
Cons:

Trotz Umwelthinweis zum Hängenlassen der Tücher (wenn man die alten behalten möchte) , wurden diese am zweiten Tag gewechselt.
Bemühungen werden zur Farce.

2026-01-28 via Nuitee
REIKO solo_traveller jp
7
ゲトライゼガッセに近く移動ショッピングや食事に便利なホテル
Pros:

食事が美味しい。音楽祭会場に近い。

Cons:

部屋が狭いこと

2026-01-28 via Nuitee
S
SELÇUK couple tr
6
2026-01-28 via Nuitee
B
Bernd solo_traveller ch
9
2026-01-27 via Nuitee
O
omaima family_with_children il
10
2026-01-25 via Nuitee
M
Martin Cargnelli family_with_children at
10
Perfektes Hotel in bester Lage
Pros:

wunderbares Zimmer, äußerst zuvorkommendes Personal, umfangreiches Frühstück.

Cons:

Das WLAN ist äußerst langsam.

2026-01-25 via Nuitee
L
Lea-Marie solo_traveller de
10
2026-01-24 via Nuitee