Hotel Soussana

Hotels
7.8 (1621 reviews)
Avenue Taieb Mhiri , Sousse , tn

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.51
Significant concerns about cleanliness and maintenance were noted, particularly regarding old stained towels and plumbing issues.
Service
9.48
The staff, particularly Mr. Amaer, received high praise for their kindness and proactive efforts despite the hotel's limitations.
Location
8.52
Highly appreciated for being conveniently located near attractions and restaurants.
Room Quality
5.97
Concerns regarding the physical state of the rooms, including issues with hygiene and plumbing.
Amenities
7.5
Some amenities were functional, but the overall state was underwhelming due to cleanliness issues.
Value for Money
8.46
The overall pricing is considered competitive, though affected by cleanliness and room quality issues.
Food and Beverage
8.01
Breakfast is said to be sufficient, but further details on quality were limited.
Overall Experience
7.98
An overall mixed experience, highlighted by excellent service but severely impacted by cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 11:49

Property Description

Convenient Location and Comfortable Stay
Hotel Soussana, nestled in Sousse just 600 meters from Bou Jaafar, offers a relaxing retreat with a garden, free parking, and cozy rooms. Enjoy city views from your private balcony and stay connected with free WiFi and satellite TV in your air-conditioned room.

Delicious Dining and Helpful Staff
Indulge in tasty meals at the on-site restaurant and receive excellent service from multilingual staff fluent in Arabic, German, English, and French. Need tips on exploring the area? The reception is ready to assist you.

Proximity to Beaches and Airport
With Las Vegas Beach and Bhar Ezzebla Beach close by, sun-soaked adventures await. Plus, being just 15 km from Monastir Habib Bourguiba International Airport, your journey to Hotel Soussana is a breeze.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1621 reviews
Cleanliness: 6.51
Service: 9.48
Location: 8.52
Room Quality: 5.97
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 7.98
S
Samuel • solo_traveller • gb
3
Terrible, would not recommend
Pros:

Fairly OK location and reasonable cost.

Cons:

Where to begin. Card payments weren't accepted when checking in due to connection issues on their side - luckily I had enough cash on me. Had to take a flight of stairs in darkness with my luggage to access the lift, then another flight of stairs in darkness to get to my floor. Room door didn't lock properly. Toilet stopped flushing after a few times. This is a 2 star hotel at best and that's being generous. If you have physical limitations do not stay here! Whole hotel needs renovating, a lot of safety concerns especially at night.

2026-04-18 • via Nuitee
Q
QUELEN • solo_traveller • fr
9
Pros:

Accueil et confort

Cons:

Rien

2026-04-16 • via Nuitee
A
abderraouf klouchi • solo_traveller • dz
8
2026-04-15 • via Nuitee
I
Ivan • couple • it
10
Pros:

Everything was more than expected! Nice service, they speak all the languages

Cons:

No toilet paper, not enough towels, maybe did not meet eurepean stantards.. but overall 5 stars. Very happy

2026-04-15 • via Nuitee
P
Pietro Angelo • couple • it
10
Pros:

Personale accogliente e gentile…pronti a risolvere qualsiasi problema ci sia …grazie

2026-04-14 • via Nuitee
B
Berrich • solo_traveller • tn
7
Pros:

Le personnel souriant serviable

Cons:

Plus de nettoyage dans les chambre

2026-04-13 • via Nuitee
Y
yassine • solo_traveller • ma
10
2026-04-12 • via Nuitee
A
ANNIBALE • solo_traveller • it
9
Hotel Soussane
Pros:

Personale cortese e disponibile, ottimo il posto per le moto, molto vicino al centro città

Cons:

Il rumore del traffico

2026-04-12 • via Nuitee
I
Ines • solo_traveller • fr
10
2026-04-10 • via Nuitee
L
Laurence • couple • fr
9
Pros:

L'accueil, la propreté, le calme, le parking pour garer facilement la voiture.

Cons:

RAS

2026-04-10 • via Nuitee
S
Seraphan • family_with_children • fr
4
Séjour courte durée
Pros:

Les femme de ménage très gentille et très serviable

Cons:

Prix trop élevé pour cette établissement

2026-04-10 • via Nuitee
D
DOGHRI KAMEL • solo_traveller • fr
9
2026-04-10 • via Nuitee
C
Chafik • extended_group • fr
9
Un séjour agréable
Pros:

Proximité des sites de tourisme. Chambre grande et confortable. Pas de bruit de la route. Amabilité du personnel. J’ai fait une erreur de réservation que je ne pouvais pas annuler la personne à l’accueil a été très serviable. Super conseil de restaurant également.

2026-04-09 • via Nuitee
C
Chaouki • solo_traveller • tn
3
2026-04-08 • via Nuitee
V
Véronique • couple • be
7
2026-04-08 • via Nuitee
S
Sarah • couple • fr
10
Super!
Pros:

Rapport qualité prix excellent, chambre simple propre et fonctionnel. Le personnel charmant et à l’écoute

2026-04-07 • via Nuitee
M
marco • couple • it
10
2026-04-07 • via Nuitee
M
mohamed • couple • ly
10
Pros:

Nice place

2026-04-04 • via Nuitee
E
eric gillot • couple • fr
4
Pros:

Chambre calme

Cons:

Le réceptionniste qui commençait à pinailler
Qui demandait qu'on justifie genius
C'était la 3ème fois qu'on venait, je n'y remettrai plus les pieds à cause de cette individu
Qui refusait d'appliquer le prix de booking, qu'il nous explique que c'est pas bien booking, qu'il vaut mieux traiter en direct avec l'hôtel en représailles, ils nous a changé de chambre pour nous punir de passer par booking !véridique, ma fille était handicapée de la jambe,ne pouvais marcher,elle aurait aimé garder la baignoire !c'est vraiment mesquin et lamentable

2026-04-03 • via Nuitee
V
Vlerick • solo_traveller • fr
10
2026-04-01 • via Nuitee