Hotel Elefant Family Business

Hotels
8.5 (1993 reviews)
Sigmund-Haffner-Gasse 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room was small
Breakfast expensive
No wash cloths

Categories

Cleanliness
8.14
The property was clean and well-maintained.
Service
9.11
Staff was exceptional and helpful.
Location
9.65
Outstanding location in the heart of Salzburg.
Room Quality
7.6
Rooms were modestly comfortable and a bit small.
Amenities
8.13
Standard amenities for this hotel tier, coffee and tea should be standard.
Value for Money
8.59
Good price-performance ratio for a city hotel.
Food and Beverage
8.14
Breakfast was good but can be considered expensive.
Overall Experience
8.61
A solid choice for a short stay in Salzburg.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:52

Property Description

Luxurious Accommodation & Central Location
Elefant Family Business in Salzburg offers air-conditioned rooms with modern amenities, just steps away from Salzburg Cathedral and Mozart's Birthplace. The hotel boasts a bar, restaurant, and free WiFi, ensuring a comfortable stay.

Convenient Facilities & Services
Guests can enjoy the convenience of a 24-hour front desk and flat-screen TVs in every room. The non-smoking property also provides a private bathroom in each room for added comfort.

Explore Salzburg with Ease
With the hotel's central location, guests can easily walk to Salzburg Cathedral, festival theatre, and other popular attractions. Plus, being only 8 km from Salzburg W. A. Mozart Airport, travel arrangements are a breeze.

Experience luxury and convenience at Elefant Family Business - book your stay now!

Important information:

Please note than check-in takes place at the Hotel Elefant, Sigmund-Haffner-Gasse 4, 5020 Salzburg. (197 feet away).

There is no option to store bicycle at the property.This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1993 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
D
David • solo_traveller • cz
8
2026-07-18 • via Nuitee
G
Georg • solo_traveller • at
10
2026-07-17 • via Nuitee
H
hepworth • solo_traveller • gb
9
Well located comfortable accommodation for exploring Salzburg.
Pros:

Very well located hotel with friendly staff. My inner courtyard room was quiet and spacious.

Cons:

Nothing!

2026-07-16 • via Nuitee
M
Murat • couple • tr
9
2026-07-16 • via Nuitee
Y
Yvonne • solo_traveller • de
9
2026-07-16 • via Nuitee
T
Terry • solo_traveller • us
8
Great location, nice hotel, but rude older reception man.
Pros:

The location was wonderful. The room was big and everything was comfortable.

Cons:

The older man at reception was very short and unclear about confusing directions to get to the room. Other guests felt the same. Rooms were in two attached buildings with two elevators and two sets of stairs to get to the room. He also said, "I don't know about the marionette theater, or stairs there, just Google it. I'm working", like I was bothering him!? I had to ask for a town map. He was very rude. I found the marionette theater, near the river. (But the small marionette Museum is two rooms at the top of the mountain, in the castle.) It was a fabulous performance for all ages, of The Sound of Music. Excellent puppet performance! Cheering audience! 🤩

2026-07-15 • via Nuitee
A
Anna • family_with_children • be
8
Not friendly stuff
Pros:

Location

Cons:

Personal on reception

2026-07-15 • via Nuitee
R
Rene • family_with_children • nl
8
2026-07-15 • via Nuitee
I
Ingrid • solo_traveller • de
7
Pros:

Sehr freundliches Personal an der Rezeption, die Lage ist super, mitten im Zentrum

2026-07-15 • via Nuitee
M
msilviagennaro • solo_traveller • br
8
Pros:

Quarto amplo, colchões excelentes, tudo novo.

Cons:

Pouca iluminação no quarto.
Para acessar o 3o. andar foi preciso trocar de elevador no 1o.andar e subir um trecho de escada .

2026-07-14 • via Nuitee
S
Susan • extended_group • gb
8
Cons:

Tea/coffee making facilities would have been nice. Most other hotels provide this facility.

2026-07-13 • via Nuitee
S
Sara • solo_traveller • at
10
2026-07-12 • via Nuitee
J
jacquie • couple • us
10
Perfect location to enjoy Salzburg.
Pros:

It was in a great location right near Mozart’s birthplace and the main shopping street. The room was nice and the bed so comfy. I slept great. There is a nice little restaurant right downstairs. We took a hop on hop off tour and just fell in love with the city. We went to a Mozart dinner concert at St. Peter Stiftskulinarium. Highly recommend it.

2026-07-12 • via Nuitee
A
adil • extended_group • de
7
2026-07-12 • via Nuitee
D
Darcy • couple • us
8
We loved so many things about this stay, but would recommend the hotel replace mattresses and towels.
Pros:

Amazing location, charming old building, friendly staff, very clean, great breakfast.

Cons:

Mattress in room 422 is hard and sunken.

2026-07-11 • via Nuitee
L
Lee • couple • us
7
2026-07-10 • via Nuitee
L
Lars-Erik • family_with_children • no
9
2026-07-10 • via Nuitee
A
angelique • solo_traveller • it
8
2026-07-09 • via Nuitee
M
marwa • solo_traveller • il
9
2026-07-08 • via Nuitee
L
Laurie • couple • us
7
One night stay in good location with adequate accommodation
Pros:

Location

Cons:

No washcloths, no hotpot or coffee maker or bottled watee

2026-07-07 • via Nuitee