Hotel Elefant Family Business

Hotels
8.5 (1841 reviews)
Sigmund-Haffner-Gasse 4 , Salzburg , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room was small
Breakfast expensive
No wash cloths

Categories

Cleanliness
8.14
The property was clean and well-maintained.
Service
9.11
Staff was exceptional and helpful.
Location
9.65
Outstanding location in the heart of Salzburg.
Room Quality
7.6
Rooms were modestly comfortable and a bit small.
Amenities
8.13
Standard amenities for this hotel tier, coffee and tea should be standard.
Value for Money
8.59
Good price-performance ratio for a city hotel.
Food and Beverage
8.14
Breakfast was good but can be considered expensive.
Overall Experience
8.61
A solid choice for a short stay in Salzburg.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:52

Property Description

Luxurious Accommodation & Central Location
Elefant Family Business in Salzburg offers air-conditioned rooms with modern amenities, just steps away from Salzburg Cathedral and Mozart's Birthplace. The hotel boasts a bar, restaurant, and free WiFi, ensuring a comfortable stay.

Convenient Facilities & Services
Guests can enjoy the convenience of a 24-hour front desk and flat-screen TVs in every room. The non-smoking property also provides a private bathroom in each room for added comfort.

Explore Salzburg with Ease
With the hotel's central location, guests can easily walk to Salzburg Cathedral, festival theatre, and other popular attractions. Plus, being only 8 km from Salzburg W. A. Mozart Airport, travel arrangements are a breeze.

Experience luxury and convenience at Elefant Family Business - book your stay now!

Important information:

Please note than check-in takes place at the Hotel Elefant, Sigmund-Haffner-Gasse 4, 5020 Salzburg. (197 feet away).

There is no option to store bicycle at the property.This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1841 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
carla solo_traveller ch
10
Sehr schöner Aufenthalt.
Pros:

Sehr zentral gelegen, Zimmer sehr ruhig.
Frühstück sehr gute Auswahl, alles da.
Sehr nettes Personal.
Alles sehr sauber.

Cons:

Nichts...

2026-04-17 via Nuitee
B
Brigitte couple at
8
Sehr schöner Aufenthalt.
Pros:

Mitten in der Altstadt, sehr freundliches Personal. Die Zimmer sehr sauber und gepflegt, gutes Bett. Wir hatten eine kleine Suite mit Wohnzimmer und Schlafzimmer. Sehr nett. Das Bad auch geräumig. Das Frühstück in Buffetform, gutes Angebot und auf Wunsch werden auch Spiegeleier oder Ähnliches zubereitet.

Cons:

Der Weg ins Zimmer etwas kompliziert, und ein Kühlschrank vorhanden, aber leer. Zumindest Mineralwasser könnte enthalten sein.

2026-04-16 via Nuitee
M
Mariia extended_group at
10
Прекрасный отель в центре Зальцбурга
Pros:

Понравилось все - раположение, номер, ччистота, и тишина ночью

2026-04-15 via Nuitee
S
Sophie couple at
10
Ruhige Innenstadtlage, perfekt zum Sightseeing.
Pros:

Lage top. Wir hatten unser Zimmer im 5. Stock. Trotz Innenstadt war es schön ruhig. Sehr freundliches Personal. Sehr gute Badezimmerausstattung (mit Ausnahme des Haartrockners)

Cons:

Der Haartrockner (fix montiert) ist etwas in die Jahre gekommen und überhitzt leicht, wenn man längeres, dickes Haar trocknen möchte.

2026-04-13 via Nuitee
R
Reiner extended_group de
10
Gerne kommen wir wieder.
Pros:

Frühstück war hervorragend. Personal sehr nett.

2026-04-12 via Nuitee
P
Petra solo_traveller at
10
Pros:

Sehr großes sauberes Badezimmer! Auch der Schlafraum ist sehr geräumig und vollkommen ruhig.

2026-04-12 via Nuitee
K
Kerry couple gb
9
2026-04-12 via Nuitee
M
Michael couple de
9
2026-04-11 via Nuitee
G
Gregory solo_traveller us
9
Pleasant stay in the heart of Salzburg
Pros:

Central location close to attractions. Tasty breakfast buffet.

2026-04-10 via Nuitee
E
EFTHYMIADIS family_with_children gr
10
2026-04-08 via Nuitee
A
Andrew family_with_children gb
8
A clean and excellently located hotel for a stay in Salzburg Altstadt.
Pros:

Excellent location.

Cons:

The onsite restaurant staff were rude and unhelpful. But I was informed by reception that this restaurant is no longer owned or run by the hotel.

2026-04-07 via Nuitee
A
aleez_ruiz family_with_children ar
9
Excelente ubicación
Pros:

ubicación

Cons:

nada

2026-04-07 via Nuitee
V
Verica solo_traveller at
3
Pros:

Lage

Cons:

Hotel is partialy in bad condition, dirty ( see photos) rooms are very small

2026-04-06 via Nuitee
A
Alessio family_with_children it
8
Ottimo, ma con qualche attenzione in più potrebbe essere il TOP
Pros:

Posizione

Cons:

Mancanza di acqua e snack in camera, il frigo c’era ma era vuoto. Può capitare come nel nostro caso di terminare l’acqua nella notte e con un bambino piccolo può essere un po’ più problematico. Inoltre, il primo giorno hanno pulito parzialmente la camera, senza aspirare per terra, ma solo rifacendo i letti e cambiando gli asciugamani. Un 4 stelle dovrebbe essere un po’ più attento anche a queste cose. Per il
Resto tutto perfetto!

2026-04-06 via Nuitee
R
Ricci family_with_children it
9
2026-04-05 via Nuitee
K
KEIJU solo_traveller jp
8
感激
Pros:

祝祭大劇場に近い

2026-04-05 via Nuitee
E
Elvira family_with_children es
7
Buena ubicación
Pros:

La ubicación es sin duda lo mejor de este hotel. La habitación que tuvimos era amplia.

Cons:

Los colchones eran blandos, creo que debían haberse cambiado hace un par de años. El baño era pequeño.

2026-04-04 via Nuitee
C
Charles solo_traveller gb
10
Very good hotel; will return.
Pros:

Excellent location for Salzburg Festival opera venues and restaurants. Staff were friendly and extremely helpful and accommodating. Can definitely recommend and would return.

Cons:

Nothing.

2026-04-02 via Nuitee
M
Marco solo_traveller li
9
2026-04-01 via Nuitee
W
William solo_traveller be
6
Great location, VERY clean and newly refurbished hotel BUT size of facilities - bathroom is an issue
Pros:

Did not take brekfast

Cons:

Strange sizing of room. The toilet in room 122 was incredibly close to radiator and almost impossible for a tall person to sit down. The shower cubicle was again rather restricted.

2026-04-01 via Nuitee