Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Awesome breakfast
Helpful staff
Cons:
Cleanliness issues
Slow night service
Inconsistent room amenities

Categories

Cleanliness
7.33
There were comments about cleanliness not meeting expectations.
Service
8.3
Mixed sentiments; overall service was appreciated, but night reception was slow.
Location
8.84
Guests praised the great location near the beach and city access.
Room Quality
6.79
There were complaints about some room amenities not working.
Amenities
7.82
Amenities like the gym and breakfast received positive mention.
Value for Money
8.28
Guests felt the hotel provided good value for the price.
Food and Beverage
8.83
Breakfast was highlighted as amazing with a lot of variety.
Overall Experience
7.8
General positive experience with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:24

Property Description

Luxurious Accommodation
Fleet Club Mahrousa, a 5-star hotel in Alexandria, offers a lavish stay near San Stifanu Beach. The rooms feature modern amenities including air conditioning and some with balconies, ensuring a comfortable retreat.

Top-Notch Facilities
Enjoy a refreshing dip in the seasonal outdoor pool or maintain your fitness routine at the on-site fitness centre. With free WiFi, room service, and a concierge service, your needs are well taken care of at Fleet Club Mahrousa.

Convenient Location
Located just a short distance from Glime Beach and Abu Haif Beach, this hotel provides easy access to the area's attractions. Plus, with airport transfers available, your journey to and from Borg el Arab International Airport is hassle-free.

Ready to experience luxury and convenience at Fleet Club Mahrousa? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1707 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 7.8
T
Tamer • family_with_children • eg
10
اقامه ممتازه
Pros:

كل شئ ممتاز
الاقطار رائع

Cons:

الاسانسير بطئ جدا لخدمه النزلاء

2026-05-30 • via Nuitee
M
MAHMOUD • solo_traveller • eg
8
2026-05-30 • via Nuitee
S
Samir • solo_traveller • eg
5
Pros:

The hotel's location was excellent, and the restaurant had a beautiful view. The bakery items and pastries were very good.

Most of the staff were friendly and helpful, especially ( Amira )from Housekeeping, who was very professional and kind. The housekeeping team, security staff, lifeguards, and food & beverage employees were all welcoming and courteous.

However, the chefs were not particularly friendly or welcoming, which affected our dining experience.

Cons:

Unfortunately, our stay did not fully meet our expectations.

• The room initially had an unpleasant smell due to poor ventilation, especially in the bathroom. After we reported the issue, the hotel changed our room, which we appreciated.

• The bed and pillows were uncomfortable.

• The room view was not as advertised on Booking.com. Instead of the described view, the room overlooked a back area.

• The swimming pool was closed for maintenance, and this information was not disclosed on Booking.com before our arrival. This significantly affected our stay, and we lost two days of our vacation because of it. Had we known in advance, we would have postponed our trip until the maintenance work was completed.

• We were charged a higher rate than the price confirmed through Booking.com, with a difference of more than 400 EGP.

• Hygiene standards in the restaurant need improvement. We found a hair in the fruit salad, and we noticed that food was being handled without proper protective equipment such as hairnets and gloves.

While we appreciate the hotel's response in changing our room after our complaint, the other issues remained unresolved. We hope management will improve transparency, hygiene standards, and overall guest experience in the future.

2026-05-30 • via Nuitee
E
Emad • solo_traveller • eg
5
Pros:

The room that we were moved to was large and clean

Cons:

The room we stayed in wasnt very clean. It took the staff a long time to move us to another room

2026-05-30 • via Nuitee
M
Mai Tawfiek • family_with_children • eg
8
Pros:

Location breakfast view

Cons:

Bad wifiiii as i have bad network connection so i supposed to have a hood wifiii no one offer me a paid wofi

2026-05-29 • via Nuitee
A
ABDELKADER MEJRI • solo_traveller • tn
5
2026-05-29 • via Nuitee
H
Hany Farouk Mohamed Ahmed • extended_group • eg
7
بخلاف الفطور فكل شيء ممتاز
Pros:

الموقع جميل ، الغرف نظيفة ، معامله الموظفين ممتازة ، الباركينج ممتاز ، الانترنت ممتاز

Cons:

الفطار سيء ولا يوجد تنوع ، الخبز غير موجود لمدة نصف ساعه ننتظر ، العصير غير بارد بسبب وجودة تحت اشعة الشمس
طلبنا بطانيه ثلاث مرات حتى حصلنا عليا

2026-05-28 • via Nuitee
S
Said • couple • jo
10
فندق رائع جدا موقع وخدمات
Pros:

رائع

Cons:

كان في صوت مزعج بالليل يخبط بالمبنى نفسه نبهتهم اكثر من مرتين بس ما عملوا اي شيء

2026-05-27 • via Nuitee
S
Samir • solo_traveller • eg
5
2026-05-27 • via Nuitee
M
MOHAMMAD RASMI • solo_traveller • jo
1
2026-05-27 • via Nuitee
O
Osama • couple • eg
5
2026-05-26 • via Nuitee
M
media yahya • solo_traveller • eg
9
Pros:

المكان مميز وموقعه جيد وهناك مشكله في عزل الغرف والضوضاء

2026-05-26 • via Nuitee
W
Waleed • extended_group • eg
8
2026-05-25 • via Nuitee
A
Ahmed • family_with_children • eg
9
يستاهل يبقى دائما ف أول اختياراتك ❤️
Pros:

التيم كله ناس بشوشة وجميلة ومتواضعة وخدومة بحب وقلب
المكان موقعه مميز جدا . البحر رائع وجميل جدا انه بنعدي له من النفق . تقسيم الفندق وتوزيع الاماكن ممتاااااز .فكرة اامركب والاكل عليها لطيفة . الفندق حقيقي تجربة بحب اكررها ودي مش أول مرة ولما برشحه لحد بيبتسط بيه زينا😍

Cons:

الفطار تقييمي له ٢ من ٥ بسيط اوي ومش متنوع

2026-05-24 • via Nuitee
E
Eman • solo_traveller • eg
7
Pros:

Everything

Cons:

Housekeeping only till 4 PM and quite slow

2026-05-23 • via Nuitee
حسام • solo_traveller • eg
9
Pros:

المكان نظيف و جيد جدا و مريح

Cons:

بواكي الشاي و النسكافية قليلة جدا
ولما طلبت زيادة طلبو فلوس زيادة

2026-05-22 • via Nuitee
M
Menna • couple • eg
8
اقامة مريحة و ممتازة
Cons:

الغرف فيها باب مشترك و ليست عازلة للصوت بشكل كامل
يعني اسمع اللي قاعدين في الغرفة المجاورة كانهم معايا
و ده بصراحة شئ اول مرة اشوفه في اي فندق
غير كدا الفندق مريح جدا و جميل و الشاطي تحفة كل حاجة جميلة

2026-05-22 • via Nuitee
I
iman • solo_traveller • eg
6
2026-05-21 • via Nuitee
G
Gamal • solo_traveller • eg
9
Pros:

Cleanliness

Cons:

Location

2026-05-19 • via Nuitee
W
waleed • couple • eg
9
2026-05-18 • via Nuitee