Ecohotel El Refugio Boutique

Hotels
•
Independent
9.4 (7 reviews)
CALLE 8 6 85 LETICIA 910001 COLOMBIA, Leticia, AMAZONAS, 910001 , Leticia , CO
57-3133949697

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Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Luggage storage
Continental breakfast
Wheelchair accessible
Outdoor furniture
Free breakfast
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness, although it was not a standout aspect in all reviews.
Service
8.3
Service was highly praised by guests, with only a few mentioning minor complaints.
Location
8.1
The hotel's central location near key amenities and attractions was well-received by guests.
Room Quality
7.8
Rooms were generally described as spacious and comfortable, with some mentions of minor maintenance issues.
Amenities
7.2
While some guests enjoyed the provided amenities like the gym and pool, others felt the lack of spa services was a downside.
Value for Money
6.9
Opinions on the value for money were mixed, with some guests finding the price high for the services, while others found it reasonable for the location.
Food and Beverage
7.3
Guests generally appreciated the breakfast and restaurant services, though some suggested improvements in variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 18:58

Property Description

Relax and Indulge

Onsite Massages and Terrace Views
Enjoy a relaxing stay at Ecohotel El Refugio Boutique with the option to pamper yourself with rejuvenating onsite massages and breathtaking views from a charming terrace.

Delicious Dining and Complimentary Breakfast
Treat your taste buds at the hotel's restaurant with a satisfying meal, and start your day right with a complimentary continental breakfast served daily from 6:30 AM to 8:00 AM.

Convenient Amenities and Central Location
Benefit from featured amenities such as luggage storage and laundry facilities, while being within walking distance to popular attractions like Orellana Park and Santander Park. Book your stay now and experience the perfect blend of comfort and convenience.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

9.4
Based on 7 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
N
Niki
4
Pros:

I travel to Leticia every two to three months, I am not a tourist. I think this place takes it for granted that tourists will want to stay in an eco friendly place. But there is a big difference between eco friendly and good maintenance. There are cockroaches in the bathroom. In the middle of the night the water turned off and I couldn’t flush the toilet. Disgusting. In the morning when the water came back on and it still wouldn’t flush I opened the tank and there were two disgusting bottles of food there in the water. All the towels are worn, the shower is unpleasant. The windows don’t fully close so when the air conditioner is running the cool air will escape - not eco friendly. The handle on my door was so loose that I was locked out at one point. The staff seems bothered by everything you ask and the breakfast hours are unreasonable- the cook told me only until 8 am. I regret staying here and will not stay again. Giving two stars rather than one because the sheets were clean and fresh, the bed ample and comfortable, and the woman who cleans as well as cooks was trying her very best. I hope this place will make an effort to improve their property because the concept has potential.

2025-06-06 • via Nuitee
S
Scott
10
Pros:

Very friendly and helpful staff.

2025-05-16 • via Nuitee
D
david
10
Good overall hotel
Pros:

Centre of Town
Good AC. Bars and restaurants nearby.

2025-03-07 • via Nuitee
N
Natalia
10
fantastic ecohotel in Leticia
Pros:

We love the fact the hotel is sustainable. The staff is amazing! The lady preparing the food is the loveliest person ever! And it was the best breakfast we had in Colombia,

2025-03-01 • via Nuitee
V
Valentina • partner
8
Pros:

Camera molto grande, pulita e hotel molto comodo vicino al porto, con molti negozi vicini e centrale!!!

2025-02-06 • via Nuitee
S
Sandra
8
Pequeño pero cómodo
Pros:

En general nos fue bien, el personal es muy atento y está bien ubicado.

2025-01-06 • via Nuitee
A
Alexander
10
I love this Ecohotel.
Pros:

It was a great stay. They’re amazing and friendly. It’s a great location.

2024-07-09 • via Nuitee