Crowne Plaza Alexandria Mirage by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (1443 reviews)
Victor Emanuel square, Ezbet Saad, Sidi Gaber Alexandria Governorate , Alexandria , eg

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfort
Great service
Convenient location
Clean rooms
Cons:
Cleanliness issues
Poor amenities
Value for money concerns

Categories

Cleanliness
8.61
Mixed sentiments; some mentions of cleanliness but also complaints about certain areas being unclean.
Service
9.78
Overall positive feedback about the staff being friendly, professional, and helpful.
Location
9.62
Positive comments on convenience and accessibility of the hotel’s location.
Room Quality
9.07
Generally positive remarks about comfort and maintenance of rooms.
Amenities
8.1
Criticisms about the small and unclean pool, alongside some positive remarks about the coffee shop.
Value for Money
8.06
Concerns about pricing related to quality and amenities offered.
Food and Beverage
7.61
Mixed reviews; some breakfasts were praised while others were noted as lacking.
Overall Experience
9.58
Overall enjoyable with specific praises for the staff and comfort, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:56

Property Description

Luxurious Accommodation with a Variety of Amenities

Convenient Location and Nearby Attractions

Exceptional Services and Facilities Available

Experience the ultimate comfort and convenience at Mirage Hotel & Conference Center in Alexandria. Indulge in air-conditioned rooms with modern amenities, enjoy the outdoor pool and terrace, and savor delicious meals at the on-site restaurant and bar. With a 24-hour front desk, concierge service, and free WiFi, your every need is catered to effortlessly. Explore nearby attractions such as Alexandria Zoo and Cleopatra Beach, and take advantage of the airport transfers for a stress-free journey. Whether for business or leisure, Mirage Hotel & Conference Center ensures a memorable stay in Alexandria.

Book now to elevate your travel experience at Mirage Hotel & Conference Center.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 1443 reviews
Cleanliness: 8.61
Service: 9.78
Location: 9.62
Room Quality: 9.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.58
G
Gérard • solo_traveller • fr
8
Emplacement très agréable car calme
Cons:

L’attente au restaurant

2026-02-14 • via Nuitee
S
Samir • solo_traveller • bh
10
Pros:

The overall impression is excellent, nothing was unexpected. The staff wad very polite and helpful, the rooms were excellent and the the room cleaning remarkable, the reception staff very kind & very quick in responding to any request. Thanks to a remarkable management.

Cons:

Nothing I didn't like, as a matter of fact everything was perfect to me.

2026-02-13 • via Nuitee
Y
Yasmine • extended_group • eg
1
2026-02-13 • via Nuitee
J
Janet • solo_traveller • gb
9
Comfortable and luxurious stay, with friendly and helpful staff.
Pros:

Huge variety of any sort of food you could wish, at breakfast.
Exceptionally kind and helpful staff
Spacious and luxurious bedroom
Exceptionally good quality sheets and pillowcases (Egyptian cotton, I presume)
very helpful staff were:-Meena (receptionist), Mustapha (manager), Osama (porter), Asme (chambermaid)

Cons:

No English-speaking channel on the TV
No indoor swimming pool, and jacuzzi in a single room. (This may be standard)
No facility to lounge by the side of the pool. Possibly due to the time of year, but for Europeans this counts as warm weather

2026-02-12 • via Nuitee
M
Mónica • couple • pt
8
2026-02-10 • via Nuitee
T
Tamer • solo_traveller • tr
1
2026-02-10 • via Nuitee
M
Mahmoud • extended_group • eg
8
2026-02-10 • via Nuitee
F
Falah • family_with_children • kw
8
Pros:

الفندق نظيف واقامة ممتازة
والموظفين ما قصروا
واشكرهم بالاسم

( ريوان - منى - اسامه - منير - عطيات )

شكراً لكم❤️

2026-02-09 • via Nuitee
M
mario d. • solo_traveller • it
9
confort and adequate to the hotel level
Pros:

excellent all ,the quality is superlative

Cons:

nothing

2026-02-09 • via Nuitee
M
Martina • family_with_children • de
9
2026-02-09 • via Nuitee
S
Safia • couple • gb
9
2026-02-09 • via Nuitee
O
Omar • extended_group • eg
9
2026-02-08 • via Nuitee
A
Abdalla • couple • ae
9
2026-02-08 • via Nuitee
Ümit • extended_group • tr
8
Konum olarak iyi yerde,çalışanları güler yüzlü,odalar konforlu.spanın her olanağı ücretli,diğer otellerde sadece masaja
Pros:

Konumu ve odaların konforunu

Cons:

Kahvaltısını , spa sını

2026-01-31 • via Nuitee
O
Omar MOUGY • couple • eg
7
Pros:

Staff
Room
Location

Cons:

Breakfast not as good

2026-01-31 • via Nuitee
M
Malak • family_with_children • eg
9
Pros:

The staff was very very friendly and helpful especially ossama, rewan, menna and mounier

Cons:

Nothing

2026-01-31 • via Nuitee
A
Anas • couple • jo
8
Cons:

Too much parties and noise
The bed is short

2026-01-30 • via Nuitee
C
Carlos Maria • couple • es
10
Estada molt agradable i bon esmorzar.
Pros:

Excel·lent tracte del personal, especialment el de recepció amb Rewan i els seus companys.

2026-01-30 • via Nuitee
T
Torsten Schalla • couple • de
8
2026-01-30 • via Nuitee
H
Haytham • family_with_children • eg
10
A pleasant and comfortable stay in a well-located hotel with good service and a relaxing environment.
Pros:

Great location with easy access to key areas in Alexandria. The hotel is clean, well-maintained, and comfortable. Staff were professional and helpful, and the overall atmosphere was calm and relaxing.

Cons:

Minor delays during check-in, but nothing that affected the overall experience.

2026-01-30 • via Nuitee