The Passenger, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.4 (731 reviews)
Europastrasse 10 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Cons:
Issues with room size
Noisy neighbors

Categories

Cleanliness
8.18
Generally clean but issues with room conditions noted.
Service
8.75
Friendly service from staff mentioned positively.
Location
8.89
Convenient location close to shopping and amenities.
Room Quality
7.64
Room size and soundproofing were major concerns.
Amenities
8.67
Good facilities with accessible gym and modern design.
Value for Money
8.13
Price may not reflect the comfort level due to room issues.
Food and Beverage
8.48
Breakfast options good, but could use more variety.
Overall Experience
8.45
Enjoyable stay despite some issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:38

Property Description

Luxurious Amenities
Indulge in a fitness centre, terrace, and a stylish restaurant and bar at The Passenger.

Modern Comforts
Relax in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and a safety deposit box.

Multilingual Staff
Feel at ease with our friendly receptionists fluent in German, Greek, English, and Spanish.

To experience unparalleled comfort and luxury at The Passenger, book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 731 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.89
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.45
R
René • solo_traveller • at
9
2026-04-17 • via Nuitee
R
René • solo_traveller • at
9
2026-04-17 • via Nuitee
S
Shaflout • couple • sa
9
Pros:

المكان نظيف ومرتب والموظفين تعاملهم راقي

Cons:

مافيه خدمه انهم يطلعون لك الشنط الى الغرفه

2026-04-14 • via Nuitee
C
Corinna • couple • de
6
Zum Schlafen mit guter Verkehrsanbindung zweckmäßig.
Pros:

Das Bett war bequem. Die Dusche ist schön groß.

Cons:

Das Zimmer ist extrem klein, auch weil das Fenster verbaut ist. Das Fenster konnte man nicht öffnen, da man nicht drankam. Parkgebühren sind sehr teuer.

2026-04-13 • via Nuitee
T
Thor nado • extended_group • es
8
Pros:

.

Cons:

.

2026-04-11 • via Nuitee
M
Manuela • couple • at
9
2026-04-11 • via Nuitee
J
Jane • couple • at
10
Pros:

Ausstattung und Lage

Cons:

Parking Rampe Ein und Ausfahrt sind große Quall

2026-04-11 • via Nuitee
D
David • solo_traveller • de
9
2026-04-10 • via Nuitee
N
Nadija • couple • at
8
Pros:

Frühstück ausgezeichnet und Bar sehr nett.
Parkgarage mit Kennzeichenerkennung sehr komfortabel, allerdings mit 25 Euro recht teuer.

Cons:

Zimmer und Bad waren recht klein, Waschtisch war renovierungsbedürftig.

2026-04-10 • via Nuitee
M
Marcel • couple • de
7
2026-04-09 • via Nuitee
M
Marek • family_with_children • sk
9
Krásny moderný hotel so super polohou
Pros:

Krásny moderný hotel, útulne izby, čistota, ticho. Veľmi pohodlná posteľ. Milý personál.

Cons:

Poplatok za parkovanie 25 eur za noc mi vzhľadom na cenu ubytovania a žiadne možnosti verejného parkovania v okolí príde neprimeraný.

2026-04-08 • via Nuitee
C
Catwithahat • couple • de
5
Pros:

Die Zimmer waren aber modern und sehr sauber. Es gibt keinen Teppichboden.
Das Bad ist großräumig. Es gibt ordentliche Kissen.
Obwohl das Hotel direkt an der Autobahn und in der Nähe des Flughafens ist hört man nichts.
Das große Fenster war ein Highlight.

Cons:

Der Check in war unnötig kompliziert. Irgendwas hat wohl nicht so funktioniert. Es wurde so gut wie nichts kommuniziert. Rückfragen wurden nicht verstanden. Schade.
Die Zimmer sind recht klein, alles ist sehr eng. Entweder war das Zimmer kleiner als 20m2 oder nur mit Bad so groß.
Das Bett war mir viel zu hart.

2026-04-08 • via Nuitee
A
Alexia • family_with_children • ro
10
2026-04-08 • via Nuitee
L
Lauwers • solo_traveller • be
10
Heerlijk geslapen
Pros:

Kamer was donker en stil.

Cons:

Geen opmerkingen

2026-04-07 • via Nuitee
P
Pierfrancesco • extended_group • it
8
Pros:

Tutto

Cons:

Troppo lontano dal centro

2026-04-07 • via Nuitee
T
Terschak • couple • de
9
2026-04-07 • via Nuitee
• extended_group • at
8
2026-04-04 • via Nuitee
C
Chun Kai • couple • tw
9
2026-04-03 • via Nuitee
M
Matteo • couple • at
10
Alles war perfekt
Pros:

Sehr nettes Personal

Cons:

Zimmer ein bisschen hellhörig

2026-03-30 • via Nuitee
L
Lukas • solo_traveller • lt
6
Great Location and Breakfast, Ruined by Service Issues
Pros:

The location is good, within walking distance of Salzburg Arena. The breakfast was also good, and the hotel itself, as well as the rooms, are quite new.

Cons:

The staff was completely incompetent. Both the check-in and check-out experiences were terrible. During check-in, I was asked to pay an additional €200 deposit, which is a very uncommon practice. In total, approximately €480 had already been placed on hold on my card. I don't recall ever being asked for such a deposit at a hotel before.

The check-out process was also a complete disaster. I was asked to pay €280 again for the stay because the staff claimed I hadn't paid anything yet, even though €480 had already been authorized and was still on hold on my card. This would have brought the total to €760, which is completely unacceptable.

refused to pay, explaining that they were already authorized to charge the amount and that the deposit should be refunded

2026-03-30 • via Nuitee