Hotel santone la ville

Hotels
Independent
3 (2 reviews)
14 - 69 Cra. 9, Villa de Leyva, Boyacá, 154001 , Villa de Leyva , CO

Facilities

Free breakfast
Proposal/romance packages available
Lot hours - 24 hours
Hot springs nearby
Free WiFi
Continental breakfast
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Free continental breakfast
See all facilities

Review Highlights

Pros:
Great location
Cons:
Unclean rooms
Poor service
High price for low quality
Lack of amenities

Categories

Cleanliness
2
Guests consistently mentioned cleanliness as a major concern, with reports of unclean bathrooms and hair found in rooms.
Service
1
Poor service was one of the most significant issues raised by guests, with complaints about noise from plumbing and lack of service.
Location
7
The only positive aspect highlighted by guests was the hotel's location in Ruidoso.
Room Quality
2
Guests expressed dissatisfaction with room quality, mentioning noise issues and a lack of cleanliness in the bathrooms.
Amenities
1.5
Amenities were lacking, with no mention of positive aspects and complaints about noise issues.
Value for Money
1
Guests felt that the hotel offered poor value for money, with complaints about cleanliness and overall quality.
Food and Beverage
1
There were no specific mentions of food and beverage services in the review provided.
Overall Experience
3.5
Guests had a negative overall experience with the hotel, pointing out cleanliness, service, and value for money as major drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 03:16

Property Description

Convenient Amenities
Guests can enjoy complimentary wireless internet access and rent bicycles for recreation during their stay.

Delicious Dining Options
Indulge in a satisfying meal at the hotel's restaurant, and start your day off right with a complimentary continental breakfast every morning.

Prime Location
Located in Old Town Villa de Leyva, guests are steps away from Casa Museo Luis Alberto Acuna and Iglesia Parroquial, with other popular attractions nearby.

Enjoy the perfect combination of comfort and convenience at Hotel santone la ville. Book your stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

3
Based on 2 reviews
Cleanliness: 2
Service: 1
Location: 7
Room Quality: 2
Amenities: 1.5
Value for Money: 1
Food and Beverage: 1
Overall Experience: 3.5
L
Lizette
2
Pros:

Ruidoso, terrible si alguien abre una llave suena todo el edificio, no hay servicio, el baño lleno de pelos, relacion costo calidad el peor, la ubicacion es lo unico bueno

2025-03-31 via Nuitee
J
Johana
4
Pros:

La persona que recibe en la recepción desconocía de la reserva, reservamos dos habitaciones con vista a la montaña y no tenían disponibilidad, mucho ruido al interior del hotel, las fotos no son como se muestra.

2024-10-14 via Nuitee