Casona Plaza Balsa Inn

Hotels
8.5 (1177 reviews)
Jr. Cajamarca 556 , Puno , pe

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.58
Some guests reported cleanliness issues, including dust and hairs in rooms.
Service
9.05
Staff were frequently praised for being friendly and helpful.
Location
9.09
Multiple reviews highlight a very good central location.
Room Quality
8.54
Rooms were described as comfortable and spacious.
Amenities
8.57
Basic amenities described positively but could use minor updates.
Value for Money
8.53
Guests felt the hotel provided good value based on their experiences.
Food and Beverage
8.08
Breakfast received mixed reviews, with some praising and others criticizing quality.
Overall Experience
8.55
Guests had generally positive experiences with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:37

Property Description

Charming 3-Star Hotel in Puno

City Views and Convenient Amenities
Enjoy stunning city views from the comfort of your air-conditioned room at Casona Plaza Balsa Inn. With a restaurant and bar on-site, indulge in delicious meals and drinks without having to leave the hotel. The 24-hour front desk is ready to assist you with any needs, from room service to organizing tours around the area.

Comfortable Rooms with Modern Features
Relax in well-equipped rooms featuring flat-screen TVs, cable channels, and safety deposit boxes for your convenience. The hotel ensures a cozy stay with complimentary WiFi, bed linen, and towels provided in each room.

Prime Location and Nearby Attractions
Conveniently situated just 90 meters from San Antonio Church, Casona Plaza Balsa Inn offers easy access to Plaza de Armas Puno, Huajsapata Hill, and Corregidor House. Explore the city with ease and return to the hotel to unwind in comfort.

Ready to experience the charm of Casona Plaza Balsa Inn? Book your stay now for a memorable trip to Puno.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 1177 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
M
MFuller3 • couple • au
8
Pros:

Easy check in and good location!

Cons:

The noise from the neighbours travelled into our room.

2026-03-21 • via Nuitee
R
Roy • family_with_children • nl
7
Het doet wat het moet doen.
Pros:

Het is gewoon prima. Het doet wat het moet doen.

Cons:

Het is gewoon prima.

2026-03-20 • via Nuitee
W
Wai Yee • solo_traveller • sg
9
Pros:

The room was super spotless clean and the bed was firm and very comfortable. The location was excellent, 1 street from Plaza de armas.

2026-03-15 • via Nuitee
D
David • solo_traveller • fr
8
Pros:

Very quiet, I was on the 4 floor. There is a lift.
Excellent breakfast

Cons:

No soap in dispenser
Poor shower and waited minutes for warm water to arrie

2026-03-12 • via Nuitee
E
Enrico • couple • it
9
2026-03-12 • via Nuitee
M
Manuel A. • couple • es
9
2026-03-12 • via Nuitee
C
CHURATA QUISPE • couple • pe
8
2026-03-12 • via Nuitee
V
Veronique • solo_traveller • ca
9
Excellent choix!
Pros:

Très bien situé près de la place d’armes, de la station de bus et pas trop loin du quai pour l’excursion de bateau.
Bon petit déjeuner.

Cons:

Il n’y avait pas de fenêtre dans ma chambre.

2026-03-09 • via Nuitee
J
Jessi • solo_traveller • ec
9
2026-03-07 • via Nuitee
A
Antonio • solo_traveller • es
9
Muy buen alojamiento en Puno
Pros:

Bien ubicada, buen desayuno.

Cons:

La habitación no tenía ventanas exteriores, solo una que daba al pasillo.

2026-03-07 • via Nuitee
M
Mihai • couple • au
10
Excellent accommodation with all needs met
Pros:

Everything, facilities, location, cleanliness, staff profesionalism, breakfast

Cons:

Very minor things that are not worth mentioning

2026-03-06 • via Nuitee
V
Vaidas Stankus • couple • lt
9
2026-03-04 • via Nuitee
V
Visant • couple • fr
10
2026-03-03 • via Nuitee
S
Sonia • extended_group • es
10
Perfecto
Pros:

Todo desde la limpieza hasta el personal

2026-02-25 • via Nuitee
J
jiaqi • extended_group • cn
7
Pros:

离大教堂非常近，三分钟的距离，离饮食一条街也不远，性价比不错

Cons:

房间能大一点就更好

2026-02-24 • via Nuitee
E
Eylem • couple • pe
10
Super recomendable.
Pros:

Hotel cómodo a 1 paso del centro

2026-02-23 • via Nuitee
M
Mabel • solo_traveller • pe
8
2026-02-23 • via Nuitee
C
Cueva Condori • family_with_children • pe
10
Pros:

Los cuartos

Cons:

Me gusto todo

2026-02-22 • via Nuitee
D
deza tejada • solo_traveller • pe
10
Pros:

La ubicación es en un lugar céntrico

2026-02-22 • via Nuitee
H
Hugo • couple • it
9
2026-02-13 • via Nuitee