Casona Plaza Balsa Inn

Hotels
8.5 (1177 reviews)
Jr. Cajamarca 556 , Puno , pe

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.58
Some guests reported cleanliness issues, including dust and hairs in rooms.
Service
9.05
Staff were frequently praised for being friendly and helpful.
Location
9.09
Multiple reviews highlight a very good central location.
Room Quality
8.54
Rooms were described as comfortable and spacious.
Amenities
8.57
Basic amenities described positively but could use minor updates.
Value for Money
8.53
Guests felt the hotel provided good value based on their experiences.
Food and Beverage
8.08
Breakfast received mixed reviews, with some praising and others criticizing quality.
Overall Experience
8.55
Guests had generally positive experiences with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:37

Property Description

Charming 3-Star Hotel in Puno

City Views and Convenient Amenities
Enjoy stunning city views from the comfort of your air-conditioned room at Casona Plaza Balsa Inn. With a restaurant and bar on-site, indulge in delicious meals and drinks without having to leave the hotel. The 24-hour front desk is ready to assist you with any needs, from room service to organizing tours around the area.

Comfortable Rooms with Modern Features
Relax in well-equipped rooms featuring flat-screen TVs, cable channels, and safety deposit boxes for your convenience. The hotel ensures a cozy stay with complimentary WiFi, bed linen, and towels provided in each room.

Prime Location and Nearby Attractions
Conveniently situated just 90 meters from San Antonio Church, Casona Plaza Balsa Inn offers easy access to Plaza de Armas Puno, Huajsapata Hill, and Corregidor House. Explore the city with ease and return to the hotel to unwind in comfort.

Ready to experience the charm of Casona Plaza Balsa Inn? Book your stay now for a memorable trip to Puno.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 1177 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Carla • couple • it
10
2026-04-16 • via Nuitee
D
Didier • family_with_children • fr
9
Pros:

L'emplacement, l'eau chaude

Cons:

Nous avons été déçu par le tour que l'hôtel nous a organisé : visite obligée des Uros ( alors que nous avions expressément demandé à ne pas y aller); séjour dans une famille qui n'était pas disponible ( car ils géraient le flux des touristes dans leur restaurant) ; du coup : activités factices, dîner seuls, même pas avec la famille, chambre inconfortable,....

2026-04-11 • via Nuitee
I
Isabel • solo_traveller • ar
9
2026-04-08 • via Nuitee
D
Didier • family_with_children • fr
9
Pros:

La gentillesse du personnel. L'emplacement.

Cons:

L'équipement des chambres un peu succinct, l'électricite (prises, éclairage....)

2026-04-07 • via Nuitee
A
Alex • extended_group • ch
9
2026-04-07 • via Nuitee
N
Nathalie • couple • pe
10
Excelente opción en Puno
Pros:

A una cuadra de la plaza de Puno, cuenta con wifi rápido como para trabajar. Asimismo, muy limpio y las instalaciones modernas. El personal fue súper amable en nuestra llegada incluso nos ayudaron a subir las maletas desde que bajamos del taxi. Por último el desayuno súper variado y rico! ☺️

Cons:

Todo excelente

2026-04-07 • via Nuitee
S
Steve Briceño • family_with_children • pe
8
Pros:

Un hospedaje escondido pero con las BBB bueno, bonito , barato.. te sorprenderás tiene hasta aire acondicionado.. Atencion a habitación, un muy buen. Desayuno buffet y si vas con carro tiene un aparcamiento cerca y grande fuimos con la empresa BRICAR Rental Car Perú SAC.. recomendado

Cons:

Realmente nada . Calle angosta pero si te puedes cuadrar.

2026-04-06 • via Nuitee
M
Marta • family_with_children • it
9
Notte confortevole a Puno
Pros:

Lo staff ci ha accolto alle 5 del mattino, dopo una notte di viaggio imprevista, facendoci accomodare in una stanza disponibile (con un ragionevole incremento di prezzo). Il giorno della partenza abbiamo potuto lasciare i nostri bagagli in struttura per un ultimo tour. La camera era molto comoda e la colazione abbondante.

Cons:

La pulizia dei bagni potrebbe essere migliore, soprattutto di quello al piano terra.

2026-04-02 • via Nuitee
D
Dèlon • solo_traveller • au
9
2026-03-31 • via Nuitee
C
cinthia • couple • pe
10
Volvería a hospedarme aquí
Pros:

El personal era muy atento y el lugar estaba súper cerca del centro de Puno.

2026-03-31 • via Nuitee
D
Dèlon • solo_traveller • au
9
2026-03-31 • via Nuitee
R
Rosalind • family_with_children • fr
10
Pros:

Propre. Bien située.. Calme.
J'ai eu mal d'altitude... Ils étaient tres attentionné...

2026-03-30 • via Nuitee
B
Benjamin • couple • de
8
2026-03-29 • via Nuitee
H
Hao • couple • de
10
2026-03-28 • via Nuitee
L
Lady VeShannah • solo_traveller • us
9
2026-03-28 • via Nuitee
M
Michele • solo_traveller • br
10
2026-03-26 • via Nuitee
Álvaro Gomes • couple • pt
9
2026-03-25 • via Nuitee
A
Alessandra • extended_group • br
9
2026-03-24 • via Nuitee
P
philippe • couple • be
9
2026-03-24 • via Nuitee
G
Géhin • couple • fr
8
2026-03-23 • via Nuitee