XU San Stefano Hotel Alexandria

Hotels
8.1 (312 reviews)
El-Gaish Road , Alexandria , eg

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Private beach nearby
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Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with cleanliness
Poor Wi-Fi
Limited amenities

Categories

Cleanliness
7.68
Some comments noted that rooms require attention in terms of cleanliness.
Service
9.15
Staff were frequently described as friendly and attentive, with many exceptional remarks.
Location
8.69
The hotel is praised for its excellent location, close to the beach.
Room Quality
7.64
Rooms are considered small, with some mentions of cleanliness issues.
Amenities
7.67
Limited amenities mentioned and poor Wi-Fi connection noted.
Value for Money
8.13
Value perception varies, especially regarding room content and services.
Food and Beverage
7.18
Breakfast quality noted as below expectations, and further improvements needed.
Overall Experience
8.65
Generally positive experience overall with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Luxurious Accommodation

Indulge in 5-star luxury with air-conditioned rooms, private bathrooms, and stunning sea views from your terrace.

Premium Amenities

Enjoy a swim in the outdoor pool, dine at the on-site restaurant, and relax on the private beach area.

Convenient Location

Located just 300 meters from San Stefano Beach, with attractions like Glime Beach and Sidi Gaber Railway Station nearby.

To experience luxury and convenience in Alexandria, book your stay at XU San Stefano Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 312 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
ياسر • couple • eg
9
Nice trip
Pros:

Location and view

Cons:

Car parking and price/ Night

2026-02-13 • via Nuitee
M
Mahmoud • extended_group • ps
10
Pros:

مكان مميز

2026-02-11 • via Nuitee
P
Piotr • solo_traveller • pl
6
Pros:

Location is amazing

2026-02-10 • via Nuitee
A
Ahmed • couple • eg
1
Very disappointing experience due to poor cleanliness, noise, and lack of basic hospitality standards.
Pros:

Unfortunately, there was nothing positive about this stay. The experience did not meet even basic hotel standards.

Cons:

The room was not clean at all, even though we checked in at 12:00 AM, which means there was plenty of time to prepare it. There was a bad smell in the room, the bedsheets were dirty, and the floors were in terrible condition.

On top of that, at around 3:00 AM, staff were cleaning and playing music loudly, with no consideration for guests trying to sleep. For cleanliness and comfort, I would give this stay the lowest possible score.

2026-01-31 • via Nuitee
A
ahmed • couple • sa
10
2026-01-26 • via Nuitee
R
RASHAD • couple • sa
8
2026-01-24 • via Nuitee
A
Ahmed • couple • ch
7
2026-01-21 • via Nuitee
S
Sheila • couple • ie
8
We enjoyed our stay and would advise that it's USP is that it is on the beach side of the Corniche
Pros:

The hotel was on the beach side of the corniche.
The staff were both attentive and friendly.
The hotel is wheelchair friendly.
My wife injured her foot and the staff were helpful in enabling her to move by wheelchair.
The food was good and plentiful.

Cons:

The Internet speed was slow.
There was a very limited choice of English speakiing channels.
We requested that we have access to You Tube but this was not done.

2026-01-20 • via Nuitee
H
Hassan • solo_traveller • eg
10
ممتاز
Pros:

لذيذ

2026-01-20 • via Nuitee
M
Mohamed • couple • eg
1
2026-01-19 • via Nuitee
شريف • couple • eg
5
2026-01-19 • via Nuitee
M
Mohamed • couple • eg
10
2026-01-19 • via Nuitee
A
abdulrahman • extended_group • eg
10
جداً مرتاح من الاقامه في الفندق
Pros:

طاقم الخدمه ممتاز وخاصتاً الانسه رحمه

Cons:

لاشيئ

2026-01-19 • via Nuitee
F
Fatema • family_with_children • eg
8
نعم تكرر التجربه.. شكراً لكم
Pros:

الافطار رائع وخدمه سريعه في طلب الطعام.. وتعامل الريسبشن جداً جميل وراقي والخدمه ممتازه..

Cons:

صوت المطعم فوق الغرفه ازعجنا طوال الوقت.. خدمه السرير كانت بطيئه في تنفيذ الطلب وقت طلبه ووقت ازالته

2026-01-19 • via Nuitee
A
Abdullah • extended_group • kw
10
2026-01-19 • via Nuitee
A
Amine • couple • fr
10
2026-01-19 • via Nuitee
G
Ghada • family_with_children • nl
9
Echt leuk en comfortabel
Pros:

Mooi locatie en vriendelijk personeel

2026-01-19 • via Nuitee
F
Fahad • couple • kw
10
تحيا مصر
Pros:

حسن تعامل المدير كريم ولطف جميع موظفين الفندق

Cons:

لاشيء

2026-01-19 • via Nuitee
A
Ahmed • family_with_children • eg
10
2026-01-19 • via Nuitee
T
Tarek • family_with_children • eg
7
good location , small hotel , low noise
Pros:

location good

Cons:

the light off when arrive three hours

2026-01-15 • via Nuitee