Hotel Omni Residency Dhaka

Hotels
8.1 (355 reviews)
House No 42, Road No 15, Block - D, Banani, Dhaka , Dhaka , bd

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Amenities
Clean rooms
Cons:
Dirty room
Cold breakfast
Long wait times for food

Categories

Cleanliness
7.36
Mixed sentiments were reported regarding cleanliness, with mentions of a dirty room.
Service
8.73
Staff were frequently described as helpful and cordial, contributing positively to the service experience.
Location
8.67
Location was praised, especially for being central and convenient.
Room Quality
7.82
Rooms were generally described as clean and spacious, though there were some complaints about smells and accessibility.
Amenities
8.35
Amenities were appreciated, including the breakfast quality and variety.
Value for Money
7.81
Perceived value for money was generally good, with some reviews indicating it was a bit pricey.
Food and Beverage
8.16
Food quality received good feedback, though some noted the breakfast was cold.
Overall Experience
7.93
Overall experience received favorable opinions but included a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:41

Property Description

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Fitness Center and Delicious Dining Options

Convenient Location near Major Universities and Airport

Experience comfort and convenience at Hotel Omni Residency Dhaka. Indulge in air-conditioned rooms equipped with modern amenities, enjoy a variety of dining choices including international cuisines, and take advantage of the fitness center during your stay. Located near Primeasia University and Southeast University, our hotel is the perfect choice for travelers visiting educational institutions. With a short distance to the airport, your journey is made effortless. Book now for a memorable stay in Dhaka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 355 reviews
Cleanliness: 7.36
Service: 8.73
Location: 8.67
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.16
Overall Experience: 7.93
M
Mehrad Watson solo_traveller ca
8
Pros:

Breakfast was good and tasty ! staff so kind and friendly

Cons:

Too much mosquitos in the room

2026-02-11 via Nuitee
M
Mahmudul couple bd
1
2026-01-30 via Nuitee
G
Grant couple nz
10
This was our first time in Dhaka (and Bangladesh) and the Omni Residency made it a great experience.
Pros:

Great location and friendly, helpful staff. Spacious room with a nice little balcony to watch the world go by. Airport pickup service was excellent.

Cons:

There were a lot of light switches! That was bit of a challenge, but in the scheme of things, that's minor.

2026-01-29 via Nuitee
S
Sami Değer solo_traveller tr
10
2026-01-28 via Nuitee
M
Mitu couple au
8
2026-01-28 via Nuitee
K
khan couple bd
8
2026-01-27 via Nuitee
D
Dr Tanim couple bd
9
Pros:

From their location to quality of room, amenities, stuff behavior everything was excellent. Food was also very tasty. Specially their buffet breakfast had some great options though a bit limited bt all items were top notch.

Cons:

I had only one complain. Thts regarding their lift. Only one lift in whole hotel. We had to wait fr some time every time we needed to use lift. Coz guests, staffs everybody using one single lift.

2026-01-27 via Nuitee
A
AL BAKIUL couple bd
7
2026-01-27 via Nuitee
M
mostak couple za
10
2026-01-22 via Nuitee
M
mostak couple za
10
2026-01-22 via Nuitee
F
Fazle couple bd
7
2026-01-22 via Nuitee
T
Thakrim solo_traveller my
8
Very good
Pros:

Good

2026-01-20 via Nuitee
M
Md solo_traveller bd
9
2026-01-12 via Nuitee
M
Moschos couple gr
9
Συστήνεται 100%
Pros:

Πολύ καθαρά δωμάτια. Στην καλύτερη περιοχή της Dhaka, σε ήσυχο δρόμο και κοντά έχει πολύ καλά εστιατόρια και καφετέριες.
Το πρωινό ήταν εξαιρετικό με διαφορετικές επιλογές κάθε μέρα. Είχε περισσότερες επιλογές Ινδικού πρωινού.
Εξυπηρετικό προσωπικό.

Cons:

Ο κλιματισμός δεν είχε θέρμανση αλλά δεν ήταν σημαντικό πρόβλημα.

2026-01-10 via Nuitee
M
Mohammed Ishraque couple au
1
Disappointing Experience Despite Good Check-in
Pros:

Ease of booking and the room amenities.

Cons:

I stayed at Omni Residence Dhaka (Banani) recently and, while the check-in process was smooth and professional, the overall stay was unfortunately very disappointing due to serious operational and security lapses.
First night:
At 2:00 AM, the receptionist called our room claiming there were “noise complaints” coming from our room. This was extremely inappropriate and unacceptable, especially considering the room was occupied by two elderly guests in their 60s who were not making any disturbance. Being contacted at such an hour without proper verification was distressing and unprofessional. This issue was reported to the reception the following morning.
Second night – security failure:
We returned to the hotel at 11:50 PM after dinner and were shocked to find no security guard at the entrance, with the main gate locked. Despite signalling the reception staff from outside and repeatedly calling the hotel number, no one responded. After approximately 10 minutes, a receptionist finally appeared and unlocked the gate.
This is a serious security concern and absolutely unacceptable for a hotel, especially one marketing itself as a serviced residence.
Second night – noise disturbance (Room 704):
While staying in Room 704, there was continuous loud noise coming from Level 8, including what sounded like heavy furniture or objects being moved, late at night. After enduring this for over 30 minutes, I personally went upstairs. A housekeeper acknowledged the issue and said he would ask them to stop.
It is unacceptable that such disruptive activity is allowed late at night directly above occupied guest rooms. As a result, my sleep was completely ruined.
Conclusion:
While Omni Residence has potential and the initial check-in was handled well, the lack of night-time professionalism, security failures, and poor noise management made this stay highly unsatisfactory.

2026-01-07 via Nuitee
A
Alhamdulliah4everything solo_traveller bd
8
2026-01-07 via Nuitee
I
Inoue couple jp
7
ちょっとうるさいが広くて快適です
Pros:

スタッフは感じ良く接し働きぶりは勤勉です。当日仕上がりのランドリーサービスは助かりました。部屋は清潔感があり広くて快適です。

Cons:

温水シャワーの水圧が低すぎました。排水も良くありません。掛け布団が少し臭いました。エレベーターが各階に止まるごとに大きな音がして部屋まで響きました。重低音の音楽が聞こえてくる事がありました。8Fで様々な催しが行われる影響かもしれません。
施設が古いためか色々な音が伝わってきて総じてあまり静かではありません。静かさを重視される方には向きません。

2026-01-05 via Nuitee
F
FARIAZ solo_traveller us
8
2026-01-04 via Nuitee
H
Hasan couple ca
8
Worth staying
Pros:

Location, staff

Cons:

Amenities

2025-12-28 via Nuitee
M
MD couple bd
10
2025-12-26 via Nuitee