Hotel Hacienda Puno Centro Histórico

Hotels
8.6 (2025 reviews)
Jr. Deustua, 297 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room noise
Dark room

Categories

Cleanliness
8.59
Rooms were generally clean and well-maintained.
Service
9.06
The staff were noted for their kindness and helpfulness throughout the stay.
Location
9.1
The hotel is conveniently located near key attractions.
Room Quality
7.85
Some rooms were reported to be dark and noisy.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.44
The value was considered acceptable given the location and services.
Food and Beverage
8.59
Breakfast was considered good with decent options.
Overall Experience
8.56
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:38

Property Description

Panoramic Views of Titicaca Lake

Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.

Luxurious Room Amenities

Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.

Convenient Location and Services

Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.

Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2025 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 7.85
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.56
M
Magda Bergmann • extended_group • br
8
Hotel bem localizado e com boa razão custo-benefício
Pros:

Localização; atendimento.

Cons:

Chuveiro poderia ser melhor

2026-03-07 • via Nuitee
J
Jorge Luis • family_with_children • es
10
2026-03-05 • via Nuitee
J
Jorge Luis • family_with_children • es
10
2026-03-05 • via Nuitee
A
arya_gucci • family_with_children • jp
8
Pros:

ロケーションが抜群に良かった。スタッフも丁寧でした。夫が高山病になったのですが、親切に酸素吸入器を用意してくださり助かりました。荷物預かりもしてくれます。

Cons:

壁が薄いのか廊下の人の会話や雑音が聞こえてきました。

2026-03-04 • via Nuitee
A
Amy • couple • gb
6
Good value for money
Pros:

Great location, so close to the main square. Although it’s an older hotel, it was very clean and the staff made a fuss about it being our honeymoon and a birthday during our stay.

Cons:

Breakfast was quite limited and there was a renovation happening whilst we stayed, the smell of paint was overwhelming.

2026-03-03 • via Nuitee
P
Pavel • family_with_children • cz
10
2026-03-02 • via Nuitee
A
Alicja • family_with_children • pl
10
Pros:

Great hotel, with very helpful staff. We arrived very early in the morning and we got early check -in with a very reasonable price that included breakfast. Excellent restaurant with big variety of lama and other dishes that were very tasty. Highly recommend!

2026-02-27 • via Nuitee
A
Alejandro • family_with_children • cl
10
2026-02-13 • via Nuitee
I
Inés • family_with_children • pe
10
Pros:

Great location! Staff very friendly, the food wonderful, suoer clean.

Cons:

They need to upgrade their ibternet. It's super slow.

2026-02-13 • via Nuitee
A
Anne • family_with_children • bo
9
Pros:

Un hotel muy bien cuidado y excelente relación entre precio y oferta. Volvería siempre para un viaje a Puno.

2026-02-12 • via Nuitee
P
Pablo • couple • pe
9
BUENAZO
2026-02-12 • via Nuitee
N
Nathaly • family_with_children • pe
10
2026-02-12 • via Nuitee
J
Jennifer • family_with_children • cn
9
Pros:

房间不是空间一般，可能是因为烛台圣母节酒店爆满把我们安排在一楼没有窗户

2026-02-09 • via Nuitee
L
LI-PING • extended_group • tw
8
2026-01-29 • via Nuitee
M
Madelaine • family_with_children • cl
10
Excelente hotel
Pros:

la habitación linda, muy amplia, cómoda y limpia

Cons:

que no tenía frigobar

2026-01-27 • via Nuitee
R
rosario natalie • family_with_children • pe
9
2026-01-27 • via Nuitee
R
Raúl • couple • es
10
2026-01-24 • via Nuitee
D
Diane • couple • gb
8
One particular staff receptionist was very good another less so.
Pros:

It was attractive and clean

Cons:

The room was cold beyond belief. It had a radiator but it didn’t work

2026-01-24 • via Nuitee
F
Felicita • couple • pe
10
Siente como en familia
Pros:

La atención del personal

Cons:

La habitación no contaba con un frió bar

2026-01-20 • via Nuitee
R
Rong • family_with_children • ca
9
2026-01-20 • via Nuitee