Hotel Hacienda Puno Centro Histórico

Hotels
8.6 (2025 reviews)
Jr. Deustua, 297 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room noise
Dark room

Categories

Cleanliness
8.59
Rooms were generally clean and well-maintained.
Service
9.06
The staff were noted for their kindness and helpfulness throughout the stay.
Location
9.1
The hotel is conveniently located near key attractions.
Room Quality
7.85
Some rooms were reported to be dark and noisy.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.44
The value was considered acceptable given the location and services.
Food and Beverage
8.59
Breakfast was considered good with decent options.
Overall Experience
8.56
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:38

Property Description

Panoramic Views of Titicaca Lake

Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.

Luxurious Room Amenities

Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.

Convenient Location and Services

Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.

Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2025 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 7.85
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.56
A
anónimo • family_with_children • pe
10
Excelente hospedaje
Pros:

Me gustó mucho la limpieza y los acogedor de los ambientes , el desayuno estuvo fenomenal

Cons:

Todo estaba excelente

2026-04-14 • via Nuitee
M
May • solo_traveller • sg
10
2026-04-14 • via Nuitee
L
LAURENT • couple • fr
9
Pros:

très propre très confortable, très bien situé

2026-04-14 • via Nuitee
J
Julio • extended_group • de
9
2026-04-13 • via Nuitee
C
Cristina • family_with_children • es
7
Pros:

Buena situación. Personal muy amable. Teníamos un tour muy temprano y nos prepararon un desayuno para llevar muy completo.

Cons:

Instalaciones antiguas y suelo de moqueta.

2026-04-12 • via Nuitee
D
donna • couple • gb
6
Convenient
Pros:

Location was near the main square.
View from breakfast room

Cons:

Rooms felt dated and a bit scruffy.

2026-04-11 • via Nuitee
D
Daiana • couple • uy
10
Descanso en Puno
Pros:

La habitación es muy cómoda, amplia. La ubicación es muy buena, a pocas cuadras del centro. El personal muy atento, con iniciativa para ayudarte en lo necesario. El desayuno muy completo!

2026-04-10 • via Nuitee
I
I • couple • de
9
Pros:

Frühstück exzellent, Dusche mit Warmwasser und hohem Wasserdruck, Personal sehr hilfsbereit

Cons:

Sa nacht war es sehr laut, dass war aber in den anderen beiden Nächten vernachlässigbar

2026-04-09 • via Nuitee
L
LAURENT • couple • fr
10
Séjour reposant
2026-04-09 • via Nuitee
A
Anthea • couple • au
2
2026-04-08 • via Nuitee
P
Paolo • family_with_children • pe
10
De todas maneras regresaríamos!
Pros:

Todo nos queda cerca, el hotel es muy acogedor y su personal atento. (si quieres pedir huevos fritos o huevos cocidos solo pide al personal en la hora del desayuno, ya que en el buffet solo hay huevo revuelto). La cama estuvo deliciosa y sin problemas con el frio.

Cons:

el calefactor no era tan potente pero cumplía!

2026-04-07 • via Nuitee
P
Pablo • family_with_children • es
4
2026-04-06 • via Nuitee
R
rene • family_with_children • pa
10
Buen ambiente y confort adecuado
Pros:

El desayuno estaba a la hora indicada y con buena variedad

2026-04-06 • via Nuitee
A
Ailén Jimena • couple • uy
10
Excelente
Pros:

La habitación amplia, prolija y limpia. El baño y la ducha excelente también. El desayuno completo y rico.

2026-04-06 • via Nuitee
M
Maurício • couple • br
3
Cons:

Nos colocaram em um apartamento de frente para a rua, que é muito barulhenta e não há isolamento acústico. Além disso, nosso andar era o inferior ao restaurante, e o arrastar de cadeiras e mesas, inclusive de madrugada, incomodava muito.

2026-04-05 • via Nuitee
L
Leticia • family_with_children • es
10
Pros:

Increible desayuno y ubicación del hotel, asi como un personal muy amable.

2026-04-05 • via Nuitee
J
JUAN CARLOS • solo_traveller • es
4
Pros:

Ubicacion

Cons:

Muy viejo

2026-04-05 • via Nuitee
A
Anna • couple • es
9
Camas muy comodas, habitaciones amplias y personal muy amable.
Pros:

Habitaciones muy amplias, camas muy comodas, buena ubicación y personal muy amable.

Cons:

La ducha se podria mejorar. La bañera resbala y no funciona muy bien.

2026-04-05 • via Nuitee
R
Rainer • family_with_children • de
9
2026-04-05 • via Nuitee
E
Erida • family_with_children • gr
8
Pros:

Clean, good location

Cons:

Poor breakfast

2026-04-04 • via Nuitee