Hotel Hacienda Puno Centro Histórico

Hotels
8.6 (2155 reviews)
Jr. Deustua, 297 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room noise
Dark room

Categories

Cleanliness
8.59
Rooms were generally clean and well-maintained.
Service
9.06
The staff were noted for their kindness and helpfulness throughout the stay.
Location
9.1
The hotel is conveniently located near key attractions.
Room Quality
7.85
Some rooms were reported to be dark and noisy.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.44
The value was considered acceptable given the location and services.
Food and Beverage
8.59
Breakfast was considered good with decent options.
Overall Experience
8.56
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:38

Property Description

Panoramic Views of Titicaca Lake

Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.

Luxurious Room Amenities

Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.

Convenient Location and Services

Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.

Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2155 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 7.85
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.56
F
Forero • family_with_children • cl
9
Pros:

La atencion del personal y la tranquilidad de la ha italiano fue muy buena.

2026-07-09 • via Nuitee
F
FULVIO • couple • it
10
Consigliato se passate da Puno
Pros:

Struttura accogliente e stanza di ampie dimensioni. Staff gentile e disponibile che è intervenuto senza ritardi nel sistemarci l’acqua calda. Colazione a buffet prettamente salata e posizione comodissima per raggiungere la piazza principale a piedi.

Cons:

La vasca/doccia era dotata di tenda. Sarebbe più idoneo e comodo installare un vetro doccia.

2026-07-08 • via Nuitee
S
Susan • couple • gb
10
2026-07-08 • via Nuitee
R
Romain • couple • fr
9
2026-07-08 • via Nuitee
L
Luigi • solo_traveller • it
9
Consigliatissimo
Pros:

L'hotel è in una posizione perfetta. Centralissimo a pochi passi dalla piazza centrale. Lo staff gentilissimo. Ci hanno tranquillamente tenuto gli zaini mentre andavo a fare un tour di 2 giorni sul lago titicaca. Al nostro ritorno ci hanno fatto trovare gli zaini nella camera che avevamo per la seconda prenotazione. Colazione buona e hanno anticipato per noi e un altro gruppo l'orario per permetterci di mangiare presto.

Hotel in ordine e piacevolmente accogliente.

Cons:

Unico neo nella prima prenotazione abbiamo avuto una camera bellissima e grande, ma dal bagno veniva fuori un odore non piacevole. Nella seconda stanza questo problema non c'era!

2026-07-05 • via Nuitee
T
Tatiana • couple • ca
10
Great value!
Pros:

Very clean, helpful staff, great location, and amazing buffet breakfast!

2026-07-03 • via Nuitee
P
Paola • couple • pe
10
Volveré sin duda alguna
Pros:

Todo estaba limpio, el personal fue siempre muy amable y descansé increíble sin nada de frío a pesar del tiempo de helada.

Cons:

No pude guardar mi auto en la cochera porque llegué pasadas las 11pm. Sin embargo, me permitieron cuadrar en la puerta sin mayor problema.

2026-07-02 • via Nuitee
D
diego • extended_group • cl
10
2026-07-02 • via Nuitee
L
Lina • family_with_children • lt
7
Central location with wishing for warmer place
Pros:

Central location, tasty breakfast, nice view from breakfast place, no limit for cold and hot water in the lobby

Cons:

We turn the heating in the room only when we arrived, but in the morning it was still cold in the room. Bathroom do not have heating, it was cold.

2026-06-30 • via Nuitee
V
Viviana • couple • pe
1
2026-06-29 • via Nuitee
S
Stan • couple • nl
8
Good stay in Puno
Pros:

Comfortable and professional hotel. Not perse a fancy boutique hotel, but exactly what we needed after a long bus trip, arriving in a cold town.

2026-06-27 • via Nuitee
C
Corradini • couple • it
10
Molto gentili e disponibili
Pros:

Tutto, struttura moderna, centrale con riscaldamento

Cons:

Niente

2026-06-26 • via Nuitee
K
Kathleen (Kate) • solo_traveller • au
9
2026-06-26 • via Nuitee
F
Fernando • solo_traveller • es
9
Pros:

El personal de 10, super amables

2026-06-26 • via Nuitee
Y
Yvonne • couple • de
10
Pros:

Sehr sauber,sehr nettes Personal,sehr gute Lage

2026-06-25 • via Nuitee
S
Shlomo • solo_traveller • il
9
Pros:

Every thing was good

2026-06-25 • via Nuitee
C
Carmen • couple • es
9
Buen hotel y a muy buen precio
Pros:

Buena Ubicación, limpieza, personal agradable y un buen precio

2026-06-25 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-06-23 • via Nuitee
B
Brigitte • solo_traveller • fr
9
Pros:

Emplacement, personnel tres compétent, tres bon petit déjeuner

Cons:

Chambre froide.pas d eau chaude mon dernier jour car depart à 5h et pas de box petit dejeuner.

2026-06-22 • via Nuitee
B
Brenda • solo_traveller • nl
6
Prima hotel in het centrum maar erg druk en veel herrie.
Pros:

Ruime kamer

Cons:

Heel veel herrie van de omgeving die tot diep in de nacht doorgaat.

2026-06-21 • via Nuitee