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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Snack bar
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Kid-friendly buffet
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Panoramic Views of Titicaca Lake
Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.
Luxurious Room Amenities
Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.
Convenient Location and Services
Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.
Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Comfortable and professional hotel. Not perse a fancy boutique hotel, but exactly what we needed after a long bus trip, arriving in a cold town.
Tutto, struttura moderna, centrale con riscaldamento
Niente
El personal de 10, super amables
Buena Ubicación, limpieza, personal agradable y un buen precio
Every thing was good
Sehr sauber,sehr nettes Personal,sehr gute Lage
Emplacement, personnel tres compétent, tres bon petit déjeuner
Chambre froide.pas d eau chaude mon dernier jour car depart à 5h et pas de box petit dejeuner.
Ruime kamer
Heel veel herrie van de omgeving die tot diep in de nacht doorgaat.
Spacious standard room. Helpful staff with booking airport transport. Walking distance to key attractions. Good breakfast with variety and view of the city from top floor. Recommend.
Zero
Emplacement Gentillesse personnel bon petit dejeuner douche chaude
Il fait froid dans la chambre le chauffage sur le mur ne fonctionne pas .il y a un tout petit chauffage mobile d appoint mais pas suffisant.
La proximité a la gare pour les départs vers Cuzco
La vue de la salle de petit déjeuner
La gentillesse du personnel
Salle de bains des chambres familiales un peu vieillotes
Que era muy céntrico
Nada todo perfecto
I've been travelling a month through Peru, this has been the best place I've stayed at by far. The staff are extremely friendly and accommodating, and have good experience with other languages besides Spanish. My room met all the hallmarks of a great hotel room, it was clean, spacious, quiet, and comfortable. I really appreciated the long beds because this is the first bed in Peru I actually fit in as a tall man 🥹
They book and arrange tours for you. If you want to store luggage that is fine we'll and professionally, and after checking out you can make use of the common spaces of the hotel. Breakfast and dinner was fine I think.
The shower and the bath were just delightful, good water pressure, nice temperature, all around lovely. The room has nice lighting and amenities such as a hair blower. The room was warm even despite the cold night outside, and I got plenty of blankets
Nothing.
Zentral, Nähe Plaza de armas
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