HOTEL andrä

Hotels
8.8 (2063 reviews)
Hubert-Sattler-Gasse 3 , Salzburg , at

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Warm welcome
Cons:
Small room size
Check-in process issues

Categories

Cleanliness
8.38
Cleanliness received mixed reviews, with some comments about it not being as high as expected.
Service
9.15
Many reviews highlighted a warm welcome and helpful explanations, which positively influenced the service rating.
Location
9.19
Consistently mentioned as excellent and convenient for travel, contributing to a higher score.
Room Quality
8.74
Generally good quality rooms with modern furnishings, though some mentioned small bathroom size.
Amenities
8.67
Amenity options were satisfactory, with compliments about luggage storage and self-check-in.
Value for Money
8.63
Standard quality for this hotel tier, with a general sense of good value for the experience.
Food and Beverage
8.68
Complementary refreshments received positive remarks, influencing this score.
Overall Experience
8.95
Overall experience was positive with several guests expressing satisfaction and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:31

Property Description

Prime Location in Salzburg
Experience the heart of Salzburg, with Getreidegasse and Salzburg Cathedral just steps away. You'll be immersed in the vibrant culture and history of the city.

Comfort and Convenience
Relax in air-conditioned rooms equipped with modern amenities like a coffee machine and flat-screen TV. The hotel ensures a comfortable stay with city views available in select rooms.

Nearby Attractions
Explore renowned landmarks such as Mozarteum and Mozart's Birthplace within walking distance. With Salzburg Central Station nearby, your travels are made easy.

To book your stay at HOTEL andrä and create unforgettable memories in Salzburg, reserve now!

Important information:

This property does not feature a reception desk.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.8
Based on 2063 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.74
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.95
T
Tracey • solo_traveller • ie
9
Excellent place to stay in the heart of Salzborg
Pros:

Excellent location. The hotel is really lovely and the rooms are very good. Breakfast is nice but there is no hot food/
.

Cons:

Nothing

2026-09-12 • via Nuitee
S
Soffrova • solo_traveller • cz
9
2026-09-12 • via Nuitee
D
DharmeshRupani • solo_traveller • ie
5
2026-09-10 • via Nuitee
M
Marie • family_with_children • us
7
Rooms were okay, services were poor and did not match the room cost.
Pros:

We did not eat the breakfast

Cons:

No person to discuss room issues or checkout questions.
Refirgerator did not work. Staff were perplexed. Said it would be fixed. It was not.
Limited towels for 3 people.
Staff had or took no responsibility to handle common issues for travelers.
Environment seemed unfriendly and institutional.
The 4th floor for breakfast and gathering felt cold and undesirable.

2026-09-09 • via Nuitee
R
Robert • couple • us
8
Good Stay at the Hotel Andra
Pros:

The room was a good size, with high ceilings and large windows that let in lots of light. The bathroom was also a good size and had room around the sink for our toiletries. The location was good - walkable to everything, right across from Mirabell Palace and right across from where several of our tours started. The office staff person - Zion - was very herlpful.

Cons:

The check-in process was annoying especially after arriving from a trip on a hot day. The elevator was slow, and sometimes we gave up waiting and took the stairs. The air conditioning setting sometimes changed on its own, but it cooled the room. The refrigerator was too small to hold a wine or beer bottle.

2026-09-09 • via Nuitee
B
barry • solo_traveller • au
6
A well positioned hotel, but the lack of reception staff made it not helpful as a tourist.
Pros:

Great position; comfortable beds; quiet; good breakfast

Cons:

The check in is all via machine and so a bit confusing. The staff were not particularly helpful . We accidentally paid twice for breakfast, and it was quite drawn out to get the refund.

2026-09-09 • via Nuitee
A
Alessandro • couple • it
10
2026-09-08 • via Nuitee
E
Emmanouela • couple • gr
10
Pros:

Wir haben eine Nacht in diesem Hotel in Salzburg verbracht und waren rundum begeistert. Das gesamte Personal war unglaublich freundlich, herzlich und hilfsbereit. Wir hatten während unseres Aufenthalts leider ein gesundheitliches Problem, und das Personal hat uns dabei sehr unterstützt. Besonders dankbar waren wir dafür, dass sie unsere Medikamente bis zu unserer Abreise sicher in ihrem Kühlschrank aufbewahrt haben. Diese Aufmerksamkeit und Hilfsbereitschaft haben wir wirklich sehr geschätzt.

Das Zimmer war sehr sauber, gepflegt und gemütlich. Wir haben uns vom ersten Moment an unglaublich wohl und willkommen gefühlt. Auch das Frühstück war hervorragend – sehr reichhaltig, mit einer schönen Auswahl und hochwertigen Produkten.

Vielen Dank an das gesamte Team für die außergewöhnliche Freundlichkeit und die tolle Unterstützung. Wir werden auf jeden Fall wiederkommen und können dieses Hotel von Herzen weiterempfehlen! ❤️

2026-09-08 • via Nuitee
R
Richard • couple • ie
10
Wonderful and comfortable. We will recommend
Pros:

Perfect for walking and super close to Mirabell gardens. Next to Panorama Sound of Music bus tours. Spacious room. Clean. Comfortable bed. Quiet.

Cons:

No courtyard view from the window. Maybe consider flower boxes outside windows. No where to sit and wait since we were an hour early to check in.

2026-09-07 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-09-07 • via Nuitee
A
Andrea • solo_traveller • sk
8
Zwischenstopp in Salzburg
Pros:

Check in, Räumlichkeiten und Ausstattung, Frühstück allerdings war nicht in Preis inkl., Parkplatzermäßigung

Cons:

Teppichboden im Zimmer

2026-09-07 • via Nuitee
J
Jasmine • solo_traveller • tw
9
Pros:

Location is very good, and the staffs are very nice and helpful.

2026-09-06 • via Nuitee
A
Annette • couple • de
9
2026-09-06 • via Nuitee
E
eric • solo_traveller • gb
8
2026-09-05 • via Nuitee
G
Grace • extended_group • au
9
Very pleasant stay
Pros:

Large and spacious room with a couch. After staying in a couple of hotels that did not offer complimentary drinks this was very welcomed at Andra

Cons:

Uncomfortable pillow, wished our drinks were replenished though

2026-09-05 • via Nuitee
D
David • solo_traveller • us
10
2026-09-05 • via Nuitee
A
Anne-Sophie • couple • de
9
Moderne, praktische Ubterkunft in Top-Lage
Pros:

Top Lage, sehr sauber, unkompliziert

Cons:

Ungeflieste Wände im Bad könnten neuen Anstrich vertragen

2026-09-05 • via Nuitee
B
Berfin • family_with_children • tr
7
2026-09-05 • via Nuitee
D
David • solo_traveller • us
10
2026-09-05 • via Nuitee
M
Masa Akao • family_with_children • jp
8
2026-09-04 • via Nuitee