Sumerceé Hospedaje Boutique Restaurante Bistro

Hotels
5.5 (2 reviews)
5-36 Calle 3 , Santa Sofía , co

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Restaurant
Room service
Family rooms
Pets allowed
Massage services
Packed lunches
Non-smoking throughout
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Review Highlights

Pros:
Attentive hosts
Cons:
Room not ready
No hot water
Misleading garage information
Poor internet
Lack of basic amenities

Categories

Cleanliness
4
The room was not ready upon arrival and lacked basic bathroom amenities.
Service
8
Hosts were attentive, but issues with readiness affected the experience.
Location
7
Location is acceptable, but garage availability was misleading.
Room Quality
4
Room lacked essential amenities like hot water and TV.
Amenities
3
No hot water, no TV, and poor internet connection.
Value for Money
5
Did not meet expectations given the issues faced.
Food and Beverage
6.5
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
6.5
Overall experience was below expectation due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 09:47

Property Description

Luxurious Accommodation
Indulge in spacious rooms with garden views, hot tubs, and elegant décor for a comfortable stay at Sumerceé Hospedaje Boutique Restaurante Bistro.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, room service, shuttle service, and free WiFi throughout the property during your getaway.

Scenic Surroundings
Explore nearby attractions such as Museo del Carmen, Iguaque National Park, and Gondava Theme Park, all within a short distance from our boutique hotel.

Book your stay now at Sumerceé Hospedaje Boutique Restaurante Bistro for an unforgettable experience in Santa Sofía!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.5
Based on 2 reviews
Cleanliness: 4
Service: 8
Location: 7
Room Quality: 4
Amenities: 3
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 6.5
B
Bruno
2
Pros:

Los anfitriones fueron muy atentos, pero cuando llegué la habitación no estaba lista, aunque hacía poco tiempo que yo había realizado la reserva, pero después me dijeron que había estado vacía hacía algunos días. Por la noche, en la ducha no había agua caliente y tuve que ducharme en frío/tibio. En la publicación se informa que hay garaje, pero no hay y tuve que dejar mi carro parqueado en la calle. El señal de internet es pésimo en la habitación y es la primera vez que me quedo en una habitación sin TV. En el baño no había jabón en la ducha, ni para las manos. Hice la reserva por 2 días pero me quedé solo uno.

2025-11-22 • via Nuitee
D
Díaz • couple • co
1
No respetan reservas online
Pros:

No pude alojarme debido a que el hotel vende sobrecupo. Espera que alguien llegue en personalmente para liberar reservas en linea.

Cons:

No pude alojarme debido a que el hotel vende sobrecupo. Espera que alguien llegue en personalmente para liberar reservas en linea.

2025-08-27 • via Nuitee
Y
Yohan • couple • co
10
2025-07-08 • via Nuitee