Gentle Hide Designhotel

Hotels
9.5 (644 reviews)
14 Schwarzstraße , Salzburg , at

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Limited lobby access at night and early morning

Categories

Cleanliness
9.25
The rooms were clean and well equipped, contributing to a pleasant stay.
Service
9.75
Incredible staff and friendly service were highlighted throughout the reviews.
Location
9.75
Excellent location close to the main square and bus stops.
Room Quality
9.25
The rooms are described as comfortable, quiet, and well organized.
Amenities
9.25
Good amenities were noted, such as breakfast and afternoon cakes.
Value for Money
9.25
Satisfactory value considering the quality of service and amenities.
Food and Beverage
9.75
Breakfast options were described as fantastic and enjoyed by guests.
Overall Experience
9.75
Consistently excellent experiences with guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:35

Property Description

Prime Location in Salzburg

Luxurious Rooms and Amenities

Variety of Dining Options

To experience the charm of Gentle Hide Designhotel in Salzburg, book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 644 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 9.75
A
Alexia • couple • be
9
Top escale à Salzburg
Pros:

La Localisation est parfaite pour visiter la ville. Le personnel a été réactif à nos demandes et aux petits soins (welcome drink, biscuits, rose). Le bâtiment est super bien décoré et le lit est très confortable.

Cons:

Pas grand chose. Mais s’il faut dire quelque chose je dirais le déjeuner un peu light même si très bon

2026-03-13 • via Nuitee
T
Tracy • couple • za
10
Loved this hotel!
Pros:

We loved everything about this hotel. The attention to detail is exceptional and the staff were so lovely. The breakfast was super, tea time in the afternoon, all day espresso’s, the comfortable lounge area were all fabulous.

Cons:

There was literally nothing to fault.

2026-03-10 • via Nuitee
A
Andrea • couple • at
10
Tolles Hotel in super Lage
Pros:

Wir hatten einen tollen Aufenthalt im Gentle Hide Designhotel! Die Lage ist toll, das Hotel super schön, wunderbares Frühstück und besonders nettes Personal! Wir kommen gerne wieder!

2026-03-10 • via Nuitee
M
Martina • couple • de
8
2026-03-10 • via Nuitee
A
Attila • family_with_children • hu
10
2026-03-09 • via Nuitee
D
Derek • extended_group • gb
10
Pros:

Great location for walking around the city, very helpful and friendly staff.

Cons:

No room for taxi to pick us up right outside the hotel, but it was only a short walk in the end.

2026-03-07 • via Nuitee
C
christine • couple • gb
9
2026-03-05 • via Nuitee
R
Robbie • couple • gb
10
Pros:

Staff were lovely and friendly
Little touches like an arrival drink, free pastries and coffee between 2-3pm and the breakfast was delicious

Cons:

Nothing

2026-03-03 • via Nuitee
K
Katharina • couple • de
9
2026-03-02 • via Nuitee
A
Anna • extended_group • at
8
Super Lage, saubere Zimmer und super freundliches Personal
Pros:

Das Personal war sehr freundlich und im Zimmerpreis sind einige Goodies enthalten wie bspw. Tickets für den öffentlichen Verkehr oder eine tägliche Kuchenstunde in der es Kuchen oder anderes gebackenes gratis gibt. Außerdem ist die lange unglaublich toll.

Cons:

Leider sind die Matratzen etwas hart und die Vorhänge unpraktisch angebracht, so dass man beim Öffnen und Schließen etwas Mühe hat.

2026-03-01 • via Nuitee
H
Hua • family_with_children • de
10
2026-02-27 • via Nuitee
H
HAZEBROUCQ • family_with_children • be
10
Parfait !
Pros:

Emplacement parfait pour visiter, tout près de la vieille ville. Arrêt de bus devant l'hôtel. Petit-déjeuner buffet extra. Chambres très belles, très propres et bien équipées.
Personnel très gentil et serviable, aux petits soins pour les clients. Notre séjour a été parfait grâce à vous

2026-02-27 • via Nuitee
E
Elizabeth • couple • us
10
We loved it here! And we plan to visit again. The attention to detail is so appreciated. Staff is wonderful and so helpf
Pros:

Great location! Super friendly and helpful staff. Delicious breakfast. Very very clean.

Cons:

We liked everything

2026-02-25 • via Nuitee
M
Marco • couple • it
9
Top
Pros:

Il personale è stato molto cortese con noi, un ringraziamento particolare ad Andrea, non solo un eccellente Barman… ma molto di più

2026-02-23 • via Nuitee
Y
Yaron • family_with_children • il
9
2026-02-23 • via Nuitee
詩涵 • extended_group • gb
10
Amazing breakfast and very kindly stuffs
Pros:

Amazing breakfast 🍳

Cons:

No

2026-02-23 • via Nuitee
S
Sharon • family_with_children • il
10
2026-02-13 • via Nuitee
M
Mohammed • couple • sa
7
Pros:

فندق نظيف بس مدخله ع بار موظفه البار هي للى تسوي لك تشك ان وتشك اوت بعد 12 يقفلون الابواب وتصير تدخل بالبطاقة

Cons:

لون الديكور اسود ما يصلح

2026-02-13 • via Nuitee
W
walter • couple • ar
8
2026-02-10 • via Nuitee
O
Olena • family_with_children • ua
10
Pros:

Amazing location , high quality service , very clean and comfort hotel , staff is professional and friendly .
Specially thanks to the owner of this hotel Vivienne , who is so friendly and helped me to changed a room number and helped with all questions

2026-02-09 • via Nuitee