Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Free breakfast
Pool umbrellas
See all facilities

Review Highlights

Pros:
Beautiful property
Excellent breakfast
Cons:
Disappointing service
Lack of cleanliness

Categories

Cleanliness
6.08
Housekeeping was below standard—the room wasn’t cleaned properly, and the linens weren’t changed every two days as stated in their policy.
Service
7.55
The hospitality was quite disappointing, but standard service expected for a hotel of this rating.
Location
8.59
The property location is beautiful, though the beach is a bit of a walk along a dirt road.
Room Quality
8.04
Beautiful rooms, though there are not enough mirrors in the room.
Amenities
8.57
Beautiful pool and overall beautiful property.
Value for Money
8.03
Beautiful property and excellent breakfast; good value for the price.
Food and Beverage
9.08
Breakfast was excellent with many options.
Overall Experience
8.05
Beautiful hotel with significant service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:51

Property Description

Discover the perfect getaway at The Key, where comfort meets convenience in the heart of Naxos.

Recreation Opportunities
Unwind by our seasonal outdoor pool or catch up on work with our complimentary wireless internet. Whether you're here to relax or explore, we've got you covered with cozy accommodations and attentive concierge services.

Dining Delights
Savor delightful cuisine at our on-site restaurant and wrap up your day with a refreshing drink at our bar/lounge. Don't forget to enjoy our complimentary continental breakfast, served daily to kickstart your day!

Convenient Amenities
Our 24-hour front desk and free self-parking make your stay hassle-free. With just 36 comfortable rooms, expect personalized service and daily housekeeping to ensure you feel right at home.

Experience the charm of Naxos at The Key—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April 01 to October 31.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 6.08
Service: 7.55
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.05
S
Stacy • family
8
Pros:

Beautiful brand new property. You can tell they spared no expense on design. Beautiful rooms, beautiful pool, overall beautiful property.
Breakfast was excellent, many options
Cons: beach is a bit of a walk along a dirt road, beach chairs are quite far from the water.
Not enough mirrors in the room. Only one small mirror in the bathroom over the sink

2025-08-22 • via Nuitee
C
Chiru • partner
6
Pros:

The hotel is very beautiful and charming, but unfortunately, the hospitality was quite disappointing. From the check-in experience to the cleanliness of our room, the service did not meet expectations. I mentioned a few issues in the room to the staff upon our arrival, but they made no effort to resolve them.

Housekeeping was also below standard—the room wasn’t cleaned properly, and the linens weren’t changed every two days as stated in their policy. Mornings felt unwelcoming, with staff appearing unhappy and not even offering a simple “hello” or “good morning.”

There’s a strange, tense atmosphere that’s hard to ignore. It’s a pity, because the hotel itself is lovely and the breakfast was delicious. However, the staff all seemed stressed or sad, which took away from the overall experience.

2025-07-21 • via Nuitee