Crowne Plaza Alexandria Mirage by IHG

Hotels
•
IHG
10 (5 reviews)
Victor Emanuel square, Alexandria, 5432080 , Alexandria , EG
20-1155939000

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Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Outstanding customer service
Cons:
Limited outdoor space for sunbathing
Limited sunlight for sunbathing
High price perception
Communication issues with external services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Most guests praised the outstanding customer service, with a few exceptions due to communication issues.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted positively.
Room Quality
7.8
Guests enjoyed comfortable beds but mentioned limited outdoor space and sunlight for sunbathing.
Amenities
7.2
Mixed reviews on amenities, with mentions of limited outdoor space and lack of spa services.
Value for Money
6.9
Price perception varied with some guests feeling it was high for services offered.
Food and Beverage
7.3
The breakfast and restaurant services received positive feedback, with some suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-30 18:36

Property Description

Experience the perfect blend of comfort and luxury at Mirage Hotel & Conference Center, where your relaxation is our priority.

Unwind in Style
Rejuvenate your mind and body at our full-service spa, offering an array of indulgent treatments designed for your ultimate pampering experience.

Comfortable Accommodations
Our 96 air-conditioned rooms boast modern amenities including Smart televisions, minibars, and luxurious private bathrooms equipped with rainfall showerheads.

Dining and Connectivity
Enjoy a delightful buffet breakfast daily in our on-site restaurant and stay seamlessly connected with complimentary wireless internet access throughout the hotel.

Discover the city’s charm at our conveniently located hotel. Book your stay at Mirage Hotel & Conference Center today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Michel
10
Pros:

Ok

2026-01-07 • via Nuitee
O
Osama
8
Pros:

It is a very small pool with no heating

2025-12-06 • via Nuitee
P
Peter
4
Pros:

The building and facility is nice, but there is a night club on the 1st floor and it is extremely loud, like Rave loud, until the early morning hours. If you want to sleep, do not book this hotel. In general, this hotel is more of an event center than it is a hotel. There is nothing the staff can do about this noise issue, it's just clear that the owners are not concerned about their guests' ability to sleep, are rather basic function of a hotel, but they just don't care. Is an adequate facilty, but I will never book this place again.

2025-12-05 • via Nuitee
E
Eric
4
Pros:

le service demandé avant mon arrivé (airport transportation service), jamais reçu une réponse. Le règlement a été effectué avant arrivée, mais, à cause de mauvaise communication entre l'hôtel et prestataire, je ne pouvais pas partir de l'hôtel et j'étais en retour d'une réunion importante avec mes clients pour 1h... quel catastrophe !!!

2025-10-18 • via Nuitee
S
Sandra • friends
10
Pros:

This was a fabulous hotel wotj outstanding customer service and simpky the most comfortable bed i have ever had the luxury to enjoy.The only downside was the very limited outdoor space around the pool for sunbathing and the way ot is fedigned there's also limited sunshine if one loves to sunbathe.

2025-06-21 • via Nuitee