ARCOTEL Castellani Salzburg

Hotels
8.3 (4224 reviews)
Alpenstraße 6 , Salzburg , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cozy environment
Cons:
Cleanliness issues
High pricing
Room maintenance needs improvement

Categories

Cleanliness
7.09
Multiple mentions of cleanliness issues, including dirty rooms and bathrooms.
Service
9.06
Many positive comments about staff friendliness and helpfulness.
Location
9.1
Recurrent praise for the hotel's location and accessibility.
Room Quality
8.05
Mixed reviews; some positive comments but also statements about rooms being dated.
Amenities
8.08
Facilities are mostly well-reviewed; however, there were complaints about specific shortcomings.
Value for Money
7.54
The price was highlighted as a bit high without justifiable quality.
Food and Beverage
8.59
Good breakfasts mentioned, but some concern over dining variety.
Overall Experience
8.86
The overall sentiment indicates a reasonably good experience but with notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:46

Property Description

Historic Charm and Modern Comfort
The ARCOTEL Castellani Salzburg seamlessly blends historic charm with modern comfort, offering a unique stay experience in green surroundings near the heart of Salzburg.

Elegant Rooms and Fine Dining
Indulge in the elegantly furnished rooms equipped with air conditioning, free WiFi, and luxurious wooden furniture. Treat your taste buds to a rich buffet breakfast and exquisite Austrian and international cuisine at the upscale Restaurant Salieri.

Serene Garden Retreat
Unwind in the hotel's expansive garden, home to a stunning Baroque chapel and a centuries-old linden tree, providing a peaceful retreat for guests to relax and rejuvenate.

Book now for a delightful blend of history, luxury, and natural beauty at ARCOTEL Castellani Salzburg.

Important information:

Please note that garage parking is available for EUR 25 per day, outdoor parking is available for EUR 20 per day. Both outdoor and garage parking are subject to availability.

When booking 5 rooms or more, different policies and additional supplements will apply.

When traveling with pets, please note that an extra charge of 20 EUR per pet, per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 47 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4224 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.86
D
Dalokay family_with_children tr
10
2026-03-21 via Nuitee
A
Anara solo_traveller kg
10
2026-03-20 via Nuitee
M
Martin couple at
8
2026-03-20 via Nuitee
L
Lorena family_with_children de
9
2026-03-19 via Nuitee
D
Djordje solo_traveller at
10
Immer wieder gerne
Pros:

Bequemes Bett, Sauberkeit und Lage
Top Frühstück

Cons:

Außenparkplatz für 20€ und das Handwerker am Vormittag eine Lärm machten

2026-03-19 via Nuitee
Роман solo_traveller ua
8
2026-03-18 via Nuitee
M
Martha family_with_children at
8
2026-03-17 via Nuitee
S
Sascha Andreas solo_traveller de
8
2026-03-17 via Nuitee
J
Johannes family_with_children at
9
2026-03-17 via Nuitee
M
Markus solo_traveller de
8
Anderes Zimmer dann wieder sehr gerne!!!
Pros:

reichliches Frühstücksangebot in Buffetform, Lage ist perfekt zentral in der Innenstadt und dennoch ruhig, tolles Ambiente und vor allem eine Dame an der Rezeption war DAS Aushängeschild des Hotels!

Cons:

Im Zimmer (441) selbst war auch Nachts ständig ein Motoren-/Pumpengeräusch zu hören, oder was auch immer. Hat den Schlafkomfort etwas beeinträchtigt

2026-03-17 via Nuitee
G
Grazyna extended_group pl
10
2026-03-17 via Nuitee
R
Rüdiger couple de
8
gut
Cons:

Zimmerservice: täglich

2026-03-16 via Nuitee
J
Jody couple gb
9
2026-03-16 via Nuitee
J
jacek couple pl
10
2026-03-16 via Nuitee
H
Heike couple de
8
2026-03-16 via Nuitee
Z
Zuzana family_with_children cz
10
2026-03-16 via Nuitee
C
Christoph couple at
9
2026-03-15 via Nuitee
P
Pia-Johanna couple at
8
Romantic weekend getaway
Pros:

Rooms were completely refurbished and super clean.
Comfortable beds and bed linen, good selection of TV channels.

Cons:

Middle value selection of breakfast options- it’s a 4-star hotel..

Expensive parking 20 EUR/day.

New rooms will be soon available with terraces- to those you’ll have apparently direct view from public areas, so if you want privacy + daylight - better check when booking.

Quite far and boring walk from centre. There are literally no other restaurants or cafes close by, and those offered by the hotel are pretty pricey. If you’re on budget might be better value for money to be in more central location.

2026-03-15 via Nuitee
D
Derya solo_traveller tr
9
2026-03-15 via Nuitee
L
Lilla family_with_children hu
10
2026-03-15 via Nuitee