Plaza Mayor Hotel

Hotels
8.1 (123 reviews)
Jr. Deustua 342 , Puno , pe

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Poor Breakfast
Payment Issues

Categories

Cleanliness
7.85
Clean according to photos, but concerns about lighting mentioned.
Service
9.05
Staff is very friendly and eager to help, noted in multiple reviews.
Location
9.05
Excellent location near Plaza de Armas, very convenient.
Room Quality
7.95
Rooms are nice and clean; some concerns with light from curtains.
Amenities
8.25
Basic amenities listed, with good breakfast but some inconsistencies.
Value for Money
7.55
Complications with payment currency and fees for using credit cards.
Food and Beverage
7.05
Breakfast was quite poor, not meeting expectations.
Overall Experience
8.05
Generally positive experience despite few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:48

Property Description

Colonial Charm and Modern Comforts
Plaza Mayor Hotel, located just steps away from Plaza de Armas, seamlessly blends colonial interiors with modern amenities.

Comfortable Rooms and Free Wi-Fi
Indulge in rooms adorned with dark blue carpets and pastel purple bedding, equipped with air conditioning, cable TV, and complimentary Wi-Fi.

Convenient Location and Tour Assistance
Explore nearby attractions like Titicaca Lake and Carlos Dreyer Museum, with the tour desk ready to assist with tickets and information.

Experience the perfect mix of history and convenience at Plaza Mayor Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please be truthful regarding the number of guests staying. As this property will only admit those guests who are registered within the reservation, changes within the reservation can be accepted under direct approval of the accommodations.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 123 reviews
Cleanliness: 7.85
Service: 9.05
Location: 9.05
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 8.05
E
Emilio • couple • es
8
2026-02-09 • via Nuitee
J
Joaquin • solo_traveller • pe
7
2026-01-26 • via Nuitee
S
STEPHANE • family_with_children • fr
7
Halte à Puno
Pros:

Hotel bien situé, proche de la place principale, des restaurants. Nous avions 2 chambres doubles
Nos chambres étaient spacieuses, ainsi que les salles de bain.
Petit déjeuné à emporter en cas de départ tôt le matin.
Chauffage d'appoint dans une des chambres.
Commande du taxi pour notre départ le lendemain matin.

Cons:

Le contenu du petit déjeuné à emporter est à améliorer

2026-01-24 • via Nuitee
Y
Yanina Rocio • solo_traveller • pe
7
Pros:

La ubicación y la atención del personal

Cons:

la iluminación de la habitación

2026-01-20 • via Nuitee
T
Tina • solo_traveller • pe
4
Bien ubicado para una noche suficiente
Pros:

Tiene muy buena ubicación a media cuadra de la plaza de armas

Cons:

El desayuno muy basico. Mo tienen plancha. No tiene calefaccion tampoco. No frazada extra. Cuando retire la frazada de la otra cama para abrigarme me quisieron cobrar por uso de cama adicional!!

2026-01-19 • via Nuitee
R
RAUL SANTOS • solo_traveller • pe
10
2026-01-19 • via Nuitee
F
Fabrice • couple • pe
9
Personnel agréable, très bien situé
Pros:

Disponibilité et réactivité du personnel, hôtel très bien situé par rapport à nos centres d'intérêts.

Cons:

Rien

2026-01-19 • via Nuitee
A
Alfredo Flavio • family_with_children • pe
10
Sentirme como en casa
Pros:

El desayuno variado excelente y el lugar a pasos de la plaza principal , todo muy bien

Cons:

Que podría decir . Para mí fue todo ecxelente

2026-01-19 • via Nuitee
M
María del Carmen • family_with_children • pe
10
El mejor hotel, recomrendado
Pros:

La habitación es muy amplia con todas las comodidades, incluyendo calefacción, además hay ascensor.

2026-01-18 • via Nuitee
L
Luis Humberto • family_with_children • pe
8
Pros:

Buena ubicación muy cerca de todo y la limpieza

Cons:

La atención del personal nocturno deja mucho que desear

2026-01-18 • via Nuitee
J
JAMES • extended_group • pe
5
2026-01-16 • via Nuitee
J
Javier • solo_traveller • pe
10
buen servicio, excelente atencion de personal
Pros:

bueno

Cons:

no es que no me haya gustado me parecio poco variado

2026-01-16 • via Nuitee
F
Fernando • family_with_children • pe
9
Muy buena experiencia
Pros:

Muy buena ubicación y el trato de su personal muy amable

Cons:

Todo estuvo muy bien

2026-01-08 • via Nuitee
R
rociogonzalezlopez • couple • es
5
Pros:

La ubicación y limpieza

Cons:

No había presión en la ducha y no había agua caliente . Y hacia muchísimo frío en la habitación , tuvimos que pedir dos mantas extras

2026-01-07 • via Nuitee
M
Monge • family_with_children • pe
9
Pros:

La persona que nos atendió en el chexk in fue muy servicial,

Cons:

En el check out ni nos dieron factura.

2026-01-05 • via Nuitee
E
Evelyn • couple • pe
10
Fue agradable hospedarnos en el hotel fue todo muy tranquilo y cómodo
Pros:

Me encantó el trato del personal, el servicio de desayuno y que esté bien ubicado

2025-12-15 • via Nuitee
G
graeme • solo_traveller • gb
10
2025-12-10 • via Nuitee
H
Herrera • solo_traveller • pe
9
Salvador
Pros:

Disponobilidad de hora

Cons:

Un poco antiguo

2025-12-06 • via Nuitee
H
Hemilly • solo_traveller • br
10
2025-11-21 • via Nuitee
F
Franky • couple • fr
8
2025-11-06 • via Nuitee