Conde de Lemos Hotel

Hotels
8.2 (985 reviews)
Jr. Puno 681 , Puno , pe

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Spacious rooms
Cons:
Noise from nearby streets
Cold breakfast area
Limited dietary options

Categories

Cleanliness
7.88
Positive mentions of cleanliness in rooms, slight unease due to neighborhood noise.
Service
8.85
Frequent mentions of friendly and apologetic staff providing excellent service.
Location
8.89
Many reviews highlight the central and convenient location of the hotel.
Room Quality
8.34
Spacious and comfortable rooms reported with good amenities.
Amenities
7.87
Standard amenities available, but breakfast area is sometimes cold.
Value for Money
8.33
Strong value perception with respect to the quality provided.
Food and Beverage
7.38
Breakfast offerings are varied but have limitations based on dietary restrictions.
Overall Experience
8.05
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Breathtaking Views and Modern Comforts

Luxurious Guestrooms: Indulge in private bathrooms, cable TV, and minibars in every room, with suites offering a separate seating area for added comfort.

Culinary Delights: Enjoy a taste of Peru with traditional dishes at the hotel's restaurant, alongside international classics. Unwind at the bar with a refreshing drink after a day of exploration.

Prime Location: Nestled in the heart of Puno, our hotel offers easy access to key landmarks, cafes, and shops. With a 24-hour front desk and currency exchange, we ensure a seamless stay for our guests.

Book now to experience the perfect blend of luxury and convenience at Conde de Lemos Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Location

Guest Reviews

8.2
Based on 985 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.05
D
Daniel • family_with_children • pl
9
2026-08-29 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pros:

Lokalizacja, czystość obiektu, obsluga personelu.

2026-08-28 • via Nuitee
M
Marleny • solo_traveller • pe
9
2026-08-28 • via Nuitee
O
Oisin • solo_traveller • ie
8
Pros:

Very central , free hot beverages on arrival. Clean.

Cons:

Breakfast closes at 8:30 which is a little early.

2026-08-28 • via Nuitee
L
Lole • couple • fr
10
Pros:

La chambre était très grande, agréable, les espaces communs de l’hôtel sont joliment décorés. L’hôtel est vraiment à côté de la place centrale, à proximité des restaurants et des commerces.

Le petit déjeuner a du choix.

A noter: nous avons passé une nuit sur les îles du lac entre deux réservations à l’hôtel Conde de Lemos et nous avons pu laisser notre grosse valise à la bagagerie de l’hôtel, c’est super.

Cons:

Rien à signaler

2026-08-27 • via Nuitee
I
Ignacio Javier • family_with_children • es
8
2026-08-27 • via Nuitee
G
Gloria Rocio • family_with_children • pe
10
2026-08-27 • via Nuitee
J
Julie • couple • fr
9
Fidèle aux photos
Pros:

Emplacement, petit déjeuner buffet et propreté de la chambre plus le volume!

Cons:

La baignoire de la salle de bain ne marchait pas, tarif cher par rapport on contenu équipement de la chambre.

2026-08-26 • via Nuitee
J
Johanna • couple • de
9
2026-08-19 • via Nuitee
M
Marta Elisa • couple • it
8
2026-08-18 • via Nuitee
A
Alick • couple • es
1
NO ELIJAS ESTE HOTEL
Pros:

La ubicación y la cama

Cons:

Para un hotel de ‘3 estrellas’ la habitación estaba en muy mal estado. Primero de todo, estaba para pintar. Habían grietas en el techo. Las puertas del aseo y baño eran súper antiguas y hacían mucho ruido al abrir y cerrarlas. La calefacción era insuficiente, con un solo radiador (muy sucio, por cierto) para todo un suite. Como resultado, en los baños hacía frío. Además, las ventanas de los baños eran de una solo hoja de cristal con unos huecos pequeños. Habían más detalles, como por ejemplo la televisión, que la habían cambiado de posición sin tapar los agujeros originales. La nueva posición también hacía que resultara incómodo acceder a la cosas guardadas en la parte izquierda del armario. Lo peor de todo fue la ducha. Los grifos eran súper antiguos y resultaba imposible regular bien la temperatura del agua. O salía ardiendo o salía helada. Al comentarlo a los de recepción, su respuesta era que tuviéramos paciencia. Le pedimos que subiera al chico para ver si podía conseguir que saliera a una buena temperatura él, pero tampoco podía. Un desastre de hotel.

2026-08-17 • via Nuitee
M
Marie • solo_traveller • de
7
Gutes Hotel für kurze Aufenthaltw
Pros:

Sehr nettes Personal und uns wurden netterweise Lunchpakete gepackt, weil wir vor der Frühstückszeit abgereist sind.

Cons:

Leider ist das Interior und die Sanitäranlagen sehr in die Jahre gekommen.

2026-08-13 • via Nuitee
C
Cecile • solo_traveller • fr
10
Pros:

Tout était parfait, il y avait même le chauffage !

2026-08-13 • via Nuitee
R
Roberto • extended_group • it
9
Si può fare meglio 😏
Pros:

Posizione centrale, personale squisito, camera spaziosa e pulita

Cons:

La nostra camera dava sulla piazza e la non buona insonorizzazione ci ha causato qualche problema al sonno.

2026-08-12 • via Nuitee
D
D-K - couple • solo_traveller • fr
9
Pros:

Un hôtel confortable, très bien placé, chambre équipée de chauffage.

2026-08-10 • via Nuitee
S
Sébastien • solo_traveller • fr
7
Bon rapport qualité prix
Pros:

Au centre ville mais pas sur la place entrale
Tres bon lit chambre spacieuse et lumineuse.
Personnel tr r s sympa et aidant

Cons:

Comme partout au Perou, isolation phonique moyen mais heurisement l'animation dans la rue s'est terminée vers 22h.

2026-08-09 • via Nuitee
D
David • couple • gb
9
Would recommend.
Pros:

The staff were very accommodating, we arrived very early and had a lot of time to kill before check in. They organised our room to be sorted so that we could check in earlier. The rooms were very clean and spacious.

2026-08-07 • via Nuitee
A
ANNA • extended_group • es
8
2026-08-05 • via Nuitee
F
FELIX SAUL • extended_group • pe
10
EXCELENCIA
Pros:

TODOS FUERON MUY AMABLES ATENCION 100 Y LIMPIEZA CONFORT TODO DE PRIMERA Y EXCELENTE DESAYUNO BUFFET

Cons:

TODO OK

2026-08-03 • via Nuitee
O
olivier • solo_traveller • fr
8
2026-08-03 • via Nuitee