Conde de Lemos Hotel

Hotels
8.2 (819 reviews)
Jr. Puno 681 , Puno , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Spacious rooms
Cons:
Noise from nearby streets
Cold breakfast area
Limited dietary options

Categories

Cleanliness
7.88
Positive mentions of cleanliness in rooms, slight unease due to neighborhood noise.
Service
8.85
Frequent mentions of friendly and apologetic staff providing excellent service.
Location
8.89
Many reviews highlight the central and convenient location of the hotel.
Room Quality
8.34
Spacious and comfortable rooms reported with good amenities.
Amenities
7.87
Standard amenities available, but breakfast area is sometimes cold.
Value for Money
8.33
Strong value perception with respect to the quality provided.
Food and Beverage
7.38
Breakfast offerings are varied but have limitations based on dietary restrictions.
Overall Experience
8.05
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Breathtaking Views and Modern Comforts

Luxurious Guestrooms: Indulge in private bathrooms, cable TV, and minibars in every room, with suites offering a separate seating area for added comfort.

Culinary Delights: Enjoy a taste of Peru with traditional dishes at the hotel's restaurant, alongside international classics. Unwind at the bar with a refreshing drink after a day of exploration.

Prime Location: Nestled in the heart of Puno, our hotel offers easy access to key landmarks, cafes, and shops. With a 24-hour front desk and currency exchange, we ensure a seamless stay for our guests.

Book now to experience the perfect blend of luxury and convenience at Conde de Lemos Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 819 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.05
A
Anke • solo_traveller • de
10
Top Hotel an der Kathedrale. Sehr gutes Preis Leistungs Verhältnis.
Pros:

Sehr gutes Frühstück, sogar mit selbstgemachtem Apfelsaft. Mitarbeiterinnen sehr freundlich. Habe ein tolles Zimmer gebucht mit Blick auf die Kathedrale. Zimmer hat sogar eine Badewanne. Kein Stöpsel. Okay!

Cons:

Zimmer ein wenig hellhörig. Macht aber nichts. Hat uns nicht gestört.

2026-04-18 • via Nuitee
A
Alexis • couple • fr
8
Pros:

très bon accueil, ainsi qu'un petit déjeuner varié et un personnel attentif .

2026-04-18 • via Nuitee
L
Laura • couple • es
2
Pros:

Cerca de la plaza

Cons:

Alojamiento muy cutre con habitaciones tipo hostal y baños super viejos, salía barro de la ducha y encontramos bichos en la habitación y pelos en las toallas limpias. La nota que tiene no me parece real

2026-04-17 • via Nuitee
R
ROBERTO • solo_traveller • es
3
Decepcionante
Pros:

Su ubicación

Cons:

No se puede regular temperatura de la ducha, o te achicharras o te hielas, grifo del lavabo suelto, cierre de la terraza no funciona, cualquiera puede acceder a la habitación (304). Mala señal de wifi y TV. En el desayuno se acabó el queso “lo siento”

2026-04-16 • via Nuitee
J
Jakub • solo_traveller • pl
8
2026-04-13 • via Nuitee
M
María araceli • family_with_children • es
8
Pros:

La ubicación y el personal muy amable.
La habitación tenía una terracita muy agradable

Cons:

Instalaciones un poco viejas, pero correctas, salvo el calefactor, q no funcionaba bien. Un poco fria

2026-04-12 • via Nuitee
A
Ana • couple • de
4
Die Bilder des Hotels sind stark bearbeitet. Ich fand es enttäuschend
Pros:

Lage war gut.

Cons:

Personal an der Rezeption unfreundlich. Das Zimmer hat stark gestunken und man konnte kein Fenster öffnen

2026-04-12 • via Nuitee
W
Wilson • solo_traveller • ca
10
Comfortable stay located in the center of Puno
Pros:

Spacious and clean room. Staffs were welcoming, helpful and polite. Good breakfast. Well located.

2026-04-09 • via Nuitee
J
Julia • couple • ch
6
Älteres Hotel, gute Lage, gutes Frühstück
Pros:

Gute Lage direkt am Plaza de Armas. Bequeme bitten und vergleichsweise grosses Frühstücksbuffet. Heizung vorhanden.

Cons:

Kein Föhn vorhanden. Ist bisschen in die Jahre gekommen.

2026-04-09 • via Nuitee
E
Elisban • family_with_children • pe
10
2026-04-08 • via Nuitee
A
Anne Laurence • family_with_children • fr
9
Parfait
2026-04-08 • via Nuitee
L
Leopoldo • couple • cl
8
Muy buena ubicación, excelente atención de su personal
Pros:

La excelente ubicación, con vista a la catedral y en pleno centro de la ciudad; la amabilidad de su personal

Cons:

Lamentablemente, el agua caliente tuvo fallos y uno de los días de alojamiento, simplemente, no funcionó.

2026-04-08 • via Nuitee
B
Birgit • couple • de
9
Pros:

Sehr freundliches Personal
Gutes und reichhaltiges Frühstück
Personal sehr hilfsbereit bei Planungen

2026-04-07 • via Nuitee
A
Anne Laurence • couple • fr
10
Parfait
Pros:

La proximité de la place des armes et la disponibilité du personnel

Cons:

Manque de patères dans la salle de bain

2026-04-07 • via Nuitee
M
Marija • couple • si
9
2026-04-07 • via Nuitee
J
Julia • couple • de
9
Gemütliche Unterkunft im Zentrum mit Panoramablick
Pros:

Schöne Zimmer mit tollem Blick auf die Kathedrale. Freundliches Personal und umfangreiches, leckeres Frühstück. Zentrale Lage direkt am Plaza de Armas.

Cons:

Das Wasser hat sehr lange gebraucht, um warm zu werden. Die Frühstückszeiten sind super, wenn ein (früher) Ausflug ansteht, für einen gemütlichen Start in den Tag jedoch zu früh (nur bis 8:30 Uhr).

2026-04-06 • via Nuitee
V
Valdivieso • couple • pe
10
Pros:

Excelente ubicación, buena atención, habitaciones cómodas y muy limpias. Me encantó.

2026-04-06 • via Nuitee
V
Vanya • couple • gb
7
Easy access to the centre.
Pros:

In the centre of the city. Easy access to the restaurants, historical centre and the Main Street.
Staff were very kind and welcoming.

2026-04-06 • via Nuitee
S
Santiago Lay • extended_group • cl
10
muy buena experiencia!!! costado de la catedral
Pros:

nos atendieron muy bien y nos dieron hasta oxígeno!

Cons:

nos prestaron mesas de reuniones y muy atentos, muy cercanos todos

2026-04-05 • via Nuitee
O
olro249 • family_with_children • co
9
Pros:

Excelente ubicacion; habitación amplia, bien iluminada y con calefacción. Balcón con excelente vista

Cons:

No habia secador de cabello en el baño

2026-04-05 • via Nuitee