Conde de Lemos Hotel

Hotels
8.2 (970 reviews)
Jr. Puno 681 , Puno , pe

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Spacious rooms
Cons:
Noise from nearby streets
Cold breakfast area
Limited dietary options

Categories

Cleanliness
7.88
Positive mentions of cleanliness in rooms, slight unease due to neighborhood noise.
Service
8.85
Frequent mentions of friendly and apologetic staff providing excellent service.
Location
8.89
Many reviews highlight the central and convenient location of the hotel.
Room Quality
8.34
Spacious and comfortable rooms reported with good amenities.
Amenities
7.87
Standard amenities available, but breakfast area is sometimes cold.
Value for Money
8.33
Strong value perception with respect to the quality provided.
Food and Beverage
7.38
Breakfast offerings are varied but have limitations based on dietary restrictions.
Overall Experience
8.05
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Breathtaking Views and Modern Comforts

Luxurious Guestrooms: Indulge in private bathrooms, cable TV, and minibars in every room, with suites offering a separate seating area for added comfort.

Culinary Delights: Enjoy a taste of Peru with traditional dishes at the hotel's restaurant, alongside international classics. Unwind at the bar with a refreshing drink after a day of exploration.

Prime Location: Nestled in the heart of Puno, our hotel offers easy access to key landmarks, cafes, and shops. With a 24-hour front desk and currency exchange, we ensure a seamless stay for our guests.

Book now to experience the perfect blend of luxury and convenience at Conde de Lemos Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Location

Guest Reviews

8.2
Based on 970 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.05
S
Sanyana couple au
10
2026-07-25 via Nuitee
A
Alessia couple it
10
2026-07-25 via Nuitee
C
Cars solo_traveller nl
6
Mwa voor 1 nacht prima.
Pros:

Ontbijt was goed en vriendelijke vrouw!

Cons:

Kamer. Aan renovatie toe. Vieze ramen en vieze oude gordijnen die heel verkleurd waren. Badkamer idem. Erg gehorig ook.

2026-07-25 via Nuitee
M
malcolm family_with_children gb
10
2026-07-25 via Nuitee
R
Richard solo_traveller au
9
Pros:

Great location...staff good

Cons:

Overnight ataff seemed to find it difficult to get taxi to arrive aerlier than planned.

2026-07-25 via Nuitee
K
Karl-Friedrich solo_traveller de
10
Pros:

Gutes und komfortables Zimmer in zentraler Lage direkt neben der Kathedrale. Gepäckaufbewahrung während einer Tour mit Übernachtung hat perfekt funktioniert. Schönes Frühstücksbuffet.

2026-07-24 via Nuitee
M
Marina couple fr
9
On ne peut plus être mieux placé
Pros:

Très bon hôtel, bien placé, avec des chambres spacieuses, des grands lits et bons équipements.
Mention spéciale aux personnels féminins, surtout au petit déjeuner.

Cons:

L’accueil masculin est assez morose, ce qui est surprenant pour ce pays.

2026-07-23 via Nuitee
G
Giovanna solo_traveller it
9
Pros:

La posizione, la disponibilità del personale, la camera grande con vista, la pulizia

Cons:

Sarebbe da fare un po' più di manutenzione

2026-07-20 via Nuitee
J
Jakob solo_traveller at
7
Solid Hotel
Pros:

The location was very nice, and the room had a nice view over the Plaza de armas. The shower was nice and hot. The breakfast buffet was included and solid (nothing special). Helpful Personal.

Cons:

The humidity in the room was very low and dry, which was very noticeable in the morning. The balcony door was a basic glass door with no isolation whatsoever - meaning you could hear the people on the main square and feel the draft. Weirdly the Staff doesn't expect all USD Bills - only those that look near mint condition (if you want to pay cash).

2026-07-19 via Nuitee
C
Cristian solo_traveller cl
10
2026-07-19 via Nuitee
E
Elise couple be
6
Pros:

- Goede locatie
- Uitgebreid ontbijt
- Vlotte check-in
- Hygiëne!

Cons:

- Badkamer (douche) en andere faciliteiten…
- Koude en kille sfeer in de gangen, badkamer en slaapkamer
- Er is weinig gezelligheid

2026-07-16 via Nuitee
D
Deanne couple au
8
Overall, a central, comfortable place to stay.
Pros:

the room was comfortable with a nice view over the Cathedral. The location was very central within walking distance to the mall area. The breakfast was very nice with plenty of options available.

Cons:

There was a bit of noise from other rooms when they were doing renovations/repairs. Sometimes the hot water was a bit iffy.

2026-07-15 via Nuitee
K
Kate family_with_children ie
10
Convenient hotel with lovely staff, spacious rooms, copious hot water and a great breakfast
Pros:

Great location. Lots of hot water. Spacious rooms. Excellent breakfast. Lovely staff

Cons:

Free bottled drinking water would be a nice touch. Curtains were a wee bit grubby.

2026-07-14 via Nuitee
S
Sandra couple us
10
Pros:

Very well located, clean and people very helpful and friendly

Cons:

NA

2026-07-12 via Nuitee
A
Anu family_with_children fi
9
2026-07-11 via Nuitee
W
Wojciech family_with_children pl
8
2026-07-10 via Nuitee
A
Ana Mafalda Rodrigues solo_traveller nl
8
Amazing breakfast and comfortable enough
Pros:

The room was good for the price. The breakfast was amazing!! The water in the shower was nice with enough pressure and warm after staying in the Uros I could appreciate that a lot.

Cons:

My room faced the cathedral so the single glass windows made it a bit noisy at night and I could hear the people singing in the cathedral but it was not a big problem. Also unfortunately they had an issue with WiFi and there was no internet.

2026-07-09 via Nuitee
M
Michelle couple au
8
Comfy stay in the middle of town
Pros:

Convenient location in the middle of town, comfortable beds, good breakfast. A short walk away from attractions. Wifi was good in the bedroom, but a bit spotty in other places (needed to log in to other wifi servers around the hotel when not in the room).

2026-07-07 via Nuitee
K
Kerrie couple au
10
2026-07-06 via Nuitee
H
Hiedee solo_traveller ca
10
Awesome place
Pros:

Proximity to the centre, nice staff and clean, good food.

2026-07-05 via Nuitee