Hotel Amazon by On Vacation

Hotels
On Vacation Hotels
6.4 (20 reviews)
Vereda San Jose, Leticia, Amazonas , Leticia , CO

Facilities

Free breakfast
Hardwood flooring in public areas
24-hour front desk
Garden
Luggage storage
Kayaking nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location in the middle of the Amazon
Friendly and helpful staff
Buffet style food
Daily tours
Cons:
Mixed room quality with maintenance issues and rat sightings
Overpriced accommodation and additional costs for transfers
Challenges with logistics and communication

Categories

Cleanliness
7.2
Most guests found the rooms clean and well-maintained, but a few reported issues with cleanliness such as rats in the rooms.
Service
7.8
Staff members were generally described as friendly and helpful, with some guests highlighting positive interactions with specific receptionists.
Location
8.5
The hotel's location in the middle of the Amazon was appreciated by many guests, offering a unique and immersive experience in nature.
Room Quality
6.3
Mixed reviews on room quality, with some guests mentioning spacious and comfortable rooms, while others reported maintenance issues and rat sightings.
Amenities
6.5
Guests had mixed opinions on amenities, with some highlighting the buffet food and daily tours, but others criticizing the additional costs for transfers and tours.
Value for Money
5.2
Many guests felt that the accommodation was overpriced considering the additional costs for transfers, tours, and amenities.
Food and Beverage
6.2
Feedback on food and beverage was mixed, with some guests enjoying the buffet style food, while others found the quality not up to par.
Overall Experience
7.4
Most guests had a positive overall experience despite some challenges with logistics, communication, and additional costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:31

Property Description

Recreational Amenities and Views
Indulge in a refreshing dip at the outdoor pool or take in the lush garden views at Hotel On Vacation Amazon.

Dining and Relaxation
Savor delectable meals at the on-site restaurant, unwind with a drink at the bar/lounge, or enjoy a poolside drink at the hotel’s bar.

Convenience and Comfort
Featuring a computer station, 24-hour front desk, and multilingual staff, the hotel ensures a hassle-free stay with a complimentary buffet breakfast and air-conditioned rooms.

Escape to Hotel On Vacation Amazon for a delightful riverside retreat in Leticia - book your stay now for an unforgettable experience!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LET

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    No hot water onsite

See all policies

Location

Guest Reviews

6.4
Based on 20 reviews
Cleanliness: 7.2
Service: 7.8
Location: 8.5
Room Quality: 6.3
Amenities: 6.5
Value for Money: 5.2
Food and Beverage: 6.2
Overall Experience: 7.4
R
Rudi
8
Pros:

Wunderschönes Hotel. Einziger Nachteil, es liegt im Jungle , 30 min mit dem Boot auf dem Amazonas. Das war auch ein wenig Abenteuer. Ohne Boot kommt man leider nicht vom Hotel weg..

2024-01-24 via Nuitee
H
Heinrich family_with_children
10
Pros:

it is a holyday resort at the edge on the Amazon jungle. keeping in mind this, the resort is spectacular. within the resort there are clean wooden boardwalks and which goes then into silty jungle paths. there are good daytrips available. what you can't expect is hot water in the shower.
the 90minute transport from the airport to the resort is well organized and pretty picturesque.

2023-08-13 via Nuitee
G
geovani
10
Pros:

Es muy buena la opción que dentro del hotel puedas contratar tours cada uno vale la pena

2023-08-05 via Nuitee
S
Sebastian family
8
Pros:

Nice Place to disconnect, beautiful view of the Amazon river, Nature sounds all day around. Keep in mind that there is jot Cellphone reception due to the Hotel location. you can pay for WiFi approximately $3 to 4 dollars for 6 hours only and you can only use Whatsapp for messaging and audio calls (not video calls).

2023-07-27 via Nuitee
F
Francois partner
4
Pros:

It does not exist. Get picked up by van and driven 15 minutes to waterfront market. Cross an unsafe bridge and hike 25 minutes on boards and in mud to another water front. A man starts giving a speech in Spanish. I grab my bags and

2023-01-15 via Nuitee
K
Konstantin family_with_children
2
Pros:

If it’s not the worst place in the world it’s definitely the worst place in the Amazon. I purchased prepaid, all-inclusive package for 2 adults and 1 kid. False advertisement from beginning to the end
1. First of all, they do not mention anything about the fact that property can be only accessed by boat. It’s takes about 1 hour and cost is 45,000 peso (15$) per person one way, adding 90$ to your bill for 3 people
2. When you arrive, you will get to a jail style resort which you can escape only by boat and again you have to pay 45000 per person for any ride to any stupid shopping holes they choose to take you
3. All-Inclusive they advertise is far from All Inclusive.
No beer is included - you can buy one for 5800 Peso!!!
No wine is included - cheapest bottle available is for vinegar wine at 100,000 peso
No rum - they said they “ran out” at 12:00pm on a day of arrival
Only available liquor was Extra Cheap Gin and Vodka I would be scared to wash my foot in. Literary gasoline at the most 2$ per gallon
No juices! Yes in the Amazon, where every hotel and restaurant offers you local juice, this Tourist Trap will give you Chemical colored Syrup, disgusting, corn syrup filled nasty liquid
4. Food was disgusting. Dinner starts at 7pm. No tables were available until 8:30pm. At 8:30pm there was a line of at least 300 people and it took us at least good hour to get to buckets of vomit they call “great tasting buffet” the only thing I could eat were boiled eggs

2020-03-08 via Nuitee
S
S. friends
6
Pros:

Le lieux est magnifique en bordure du fleuve Amazone. Belle piscine, la zone de cocktail, la restauration sont agreables, mais l'etat general d'entretien global de l'etablissement, des chambres ainsi que des salles de bain laissent à désirer. Quel dommage pour un établissement de ce type qui devait être très beau à ses debuts. De plus l'accueil à la reception se fait d'une manière froide avec très peu de sourire...

2019-11-13 via Nuitee
J
JAVIER
6
Amazonas hotel retirado de Leticia
Pros:

La primera noche sin ventilador, no es recomendable tomar tour con otro operador diferente al hotel, si hay problemas perderas 1 día, no hay señal wifi ni celular, el viaje mejoro gracias al gerente.

2019-09-12 via Nuitee
L
Linda self
2
Pros:

Le pire hôtel que j'ai jamais fait, aucune justification au niveau du prix. Chambre sale sans serviettes (la chambre n'était même pas prête pour mon arrivée alors que je les avais prévenu, j'ai attendu 45 minutes) et personnel extrêmement désagréable dès mon arrivée (pas la totalité mais plus au niveau du management). Refus catégorique (et avec un grand sourire) de m'aider à porter mes valises à la chambre (pourtant nuit à 85€ ce qui est une grosse somme pour la Colombie). Apparemment, ce service n'est pas inclus avec les services offert par l'hôtel.... ils ne m'ont pas aidé pour le trajet d'arrivée à l'hôtel qui est assez complexe quand on ne connait pas et j'en passe...décidément aucun service n'est inclus pour cet hôtel. La nourriture est infecte, sans gout. L'hôtel est une sorte de club de vacances (de nombreux clients sur la terrasse par exemple, plus d'une centaine de personnes) extrêmement bruyant, ce n'est pas la bas que vous allez vous reposer. L'hôtel est gigantesque et certaines chambres sont très loin de la réception (20 min à pieds pour la mienne). Je ne recommande clairement pas. A vrai dire, malgré une réservation de 4 nuits, je ne suis restée que 3 nuits alors même que je ne pouvais pas me faire rembourser et que j'étais ric rac financièrement... C'est clairement une honte de fournir un service de ce genre. HOTEL A FUIRRRRRRRRRRRR

2019-09-10 via Nuitee
L
Luis
8
Pros:

Great place and nice to spend a quite time, good staff

2018-10-18 via Nuitee
V
Verified traveler
6
Paraiso
Pros:

Muy lindas las instalaciones , las comidas no fueron deliciosas.
los tours muy buenos aunque el ultimo de conocer Brasil no vale la pena

2018-08-04 via Nuitee
A
Andres
10
Perfect hotel inside the jungle
Pros:

The location is the best, inside the jungle and overall a very good place to be.

2017-09-08 via Nuitee
R
rodrigo
6
Sitio interesante con defectos complicados
Pros:

El hotel es bonito y tiene buenas instalaciones pero el encanto se pierde con la mala calidad de la comida y el desorden de las actividades. El personal es bueno pero se siente estresado y prevenido. Yo no regresaría.

2017-07-06 via Nuitee
L
Luis Alfonso
6
Pros:

La estadia no fue muy agradable, el aire acondicionado no lo prenden si 9:00 pm a 7:am y no se puede modificar la temperatura del aire, la alimentacion no es muy regular y no varina la comida ademas no hay snack entre las comidas es falso lo de snack ilimitados, el no cuanta con una planta de energia de emergencia para todo el hotel, nos cambiron de habitacion por este motivo sin que nos dieran una habitacion de las mismas condiciones, ademas se presentaron quejas por malestares intestinles se cree que fue por la comida del hotel, yo estube con un level malestar pero en el areopuerto me encontre con otros huespedes que me comentaron que estubieron muy malos por el mismo malestar

2017-03-28 via Nuitee
C
Carolina
8
The best hotel in the middle of the jungle
Pros:

The best hotel you can find in the middle of the jungle. A great finding....For sure there are a few bugs, wi fi is not the best....but you can't expect more in the middle of nowhere.
Very nice staff, spacious and clean rooms, nature and animals into the hotel, great tours.
You have to take a taxi from the airport to the harbour - 7 minutes, then you have to take a boat - 20 minutes. When you go out from the airport, hotel staff offer you a two ways ride. Only pay one way because on the last day you go to a tour to Tabatinga, Brasil and they leave you at the airport anyways.
Food is ok, a bit repetitive, but good.

2016-09-11 via Nuitee
M
Maria
8
Amazon
Pros:

Lovely stay, the food wasn't that good though.

2016-04-08 via Nuitee
V
Verified traveler
4
not good
Pros:

Terrible hotel. No information on how to get to the hotel. There is no road to the hotel. The only means for transport is through a taxi and a boat. Tarantula, roaches, crickets in the bathroom are normal. No atm, almost no wifi, no landline anywhere, no cellular signal. Terrible service and food.

2016-01-04 via Nuitee
V
Verified traveler
6
Good rooms bad staff
Pros:

This hotel is a good solid hotel who are let down by their staff and a thirst to get every last penny from you. The food is good, you get 3 main meals and a rather poor snack. Free alcoholic beverages are also included in the price. The pool is very nice and a great way to relax on hot days. Entertainment is cheesy but better than nothing.

The trip we took with the hotel is the worst trip I have had in my life and would not recommend to anyone. This is not a good place to use as a base instead stay in town but come out here for a few nights to relax.

The airport transfer was idiotic at best. All transfers leave at 0930 but the two daily flights leave at 0130 and 0430 so you have to hang around a very boring town for a while. If you have a high expectation or any expectation of customer service don't stay here.

2014-05-06 via Nuitee
T
Tina
8
Trapped in the Amazons
Pros:

The hotel is exactly as photographed as are the rooms. The water in the shower is cold only, which I expected. I did not like the fact that despite the fact we vacationed as a couple, we were put into tour groups at the hotel. They have a 1-2-3-4 system and that denotes what time you eat, who you travel with on outings. I thought there would be more physical activities available like repelling, zip lining, etc.. They have alot of boat and walking tours. We were bored and left a day early.

2014-02-24 via Nuitee
N
Nelson
8
Excelent choice into the Colombian Amazonian
Pros:

It is an extremely comfortable place, considering that it is localted in the shore of the Amazon river. It was a reaaly pleasent and comfortable stay.

2014-01-14 via Nuitee