Innotel Luxury Business Hotel

Location is excellent. Staff very helpful and available at all times to help in any way possible. Wonderful people who are there to make a customer as comfortable as possible. Restaurant wasn't that great and I didn't like the choice of food. The location is very good so there are plenty of options nearby

Location was very convenient to all shops and near to Gulshan. Hotel is well maintained and room 601 was of a good size. All staff was very polite and friendly.

The hotel's location is great and near to all shops where you can see and experience what the locals do.

Room was still new and location was within the city centre. It was very convenient. Staff was very polite and helpful.
Great atmosphere and will return to hotel again.

excellent location good for business stayInno

Excellent hotel...one of the best values in Dhaka. Staff was very helpful and courterious. service was great. location is great.

It was one of the best hotels I've stayed in Dhaka for the price. A great value.

They charge to print out boarding passes but don’t tell you there is a printing charge until afterwards. They call and wake you up to ask about laundry daily. They need to just put a charge menu and laundry request reminder in the rooms instead of annoying guests

They don’t tell you ahead of time that they charge to print out boarding passes

When booking an airline through Expedia, one routinely receives the airline's PNR locator (aka confirmation code). I was disappointed not to receive from Expedia a similar confirmation that the hotel actually held a reservation for me. My attempts to reach the hotel by e-mail failed, but the messaging service on Expedia's Web site did reach them, and they did confirm.

I stayed in the hotel for about 2 and half weeks. it nice and clean. Room service was good. stafffs were helpful. Breakfast buffet was nice.

The area is called Banani and it one of the 2(Gulshan and banani) most posh area in dhaka even though it doesnt look like it..
. There is not much to do up there. and hard to find a sidewalk to walk on, as most of the side walk is taken by small tea shop or garbage piled up.

Also, i noticed everyone rushes home by 9pm/10PM in Banani/Gulshan as the whole area shuts down. Due to bod cops and bad people come out as these groups work together..

I stayed for about 2 and half weeks. It was a nice , comfortable and clean hotel and the staff was very helpful if you needed anything.
There breakfast buffet was great. Wifi speed was good , But the gym was dirty and the treadmill didn't work
I would definitely recommend it. Select upper level rooms , if you prefer a view.

The hotel is located in posh area called Banani , Dhaka. Banani or Gulshan doenst look like a posh area anymore,. its hard to walk around the town as most of the sidewalks are taken by small tea shops or pile of garbage

At night time the posh areas Gulshan and Banani shuts down by 9PM/10Pm, and bad cops and bad people comeout to do bad stuff .Never carry too much cash if you decide to explore.

For a 3 star it was a comfortable stay .
The breakfast though adequate but could do with more western menu .
The tread mill in the Gym had problems and there was no Cycle .
The equipment in the Gym could do with replenishment as it too old .

The first night was a horrible night because it smelt of ciggarrettes. I complained but they failed to rectify the situation by changing rooms for me because it was full apparently - can't blame them. It improved greatly when theey changed rooms and I could not fault them in the least .surprisingly the cleanliness , the service including breakfast was good . Probably I should have requested a non smoking room.

Decent hotel but not very good. Looks wise its fine and the beds are good. Service is poor. Wifi worked great. Gym was small and dirty. The room did not have an iron and ironing board and when I asked for it they brought a old broken iron and ironing board. Breakfast is a ton of items but most are cold if you go after 8am. Suggestion to the hotel for breakfast is to reduce the number of items and make sure what you have is great.

Stay was comfortable, but there are other hotels in the same area at better price. But hotel's.com cheated us, first they told to apply promo code and get discount I did so, then on receipt of email I realized I am not eligible for the rewards.while applying promo code there should something saying rewards is not applicable.

Hotel service, good price as well as warmth and friendliness of staff are the stand out qualities of this hotel. Will definitely stay there again!

Good...

It was great. I will definately repeat my stay there.

Very helpful staff, clean, good WiFi.