Crowne Plaza Dhaka Gulshan by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.6 (466 reviews)
6A North Avenue Commercial Area , Dhaka , bd

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean environment
Excellent service
Great location
Delicious food
Cons:
Breakfast variety could be improved

Categories

Cleanliness
9.33
Hotel is clean and fresh environment as mentioned in multiple reviews.
Service
10
Staff are professional and provide excellent hospitality, especially Isha and Manazir.
Location
9.8
Located in a very convenient area, accessible to major attractions.
Room Quality
9.34
Rooms are comfortable with good amenities.
Amenities
9.29
Good facilities including a nice pool and gym with good instruments.
Value for Money
9.32
Fair prices given the level of service and quality of stay.
Food and Beverage
9.78
Food is delicious with a wide variety and excellent quality.
Overall Experience
9.93
An overall delightful stay with highly recommended service and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:36

Property Description

Luxurious Accommodation with Top-Notch Amenities

Exquisite Dining Experience
Indulge in a culinary journey at our restaurant offering a delectable selection of Seafood, Steakhouse, and Asian cuisine. Vegetarian and halal options are also available upon request to cater to all tastes.

Relaxation and Convenience
Unwind in the fitness centre, take a refreshing dip in the outdoor pool, or simply enjoy the shared lounge and terrace. With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, your comfort and convenience are our top priorities.

Convenient Location
Situated just 1.1 km from the Consulate of Singapore, our hotel is in close proximity to Primeasia University, Southeast University, and AIUB, making it an ideal choice for both business and leisure travelers. Book your stay at Crowne Plaza Dhaka Gulshan, an IHG Hotel, and elevate your travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

9.6
Based on 466 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.93
A
abedas394 Family
10
decent
Pros:

all was good but feel like there should be a few more drink options.

2026-04-16 via Tripadvisor
M
Mark solo_traveller at
9
Pros:

Schöne Zimmer, sehr zuvorkommendes Personal

2026-04-16 via Nuitee
V
Voyager06991539100 Family
10
Food was great
Pros:

Had a very good dinner experience. Highly recommended.

2026-04-12 via Tripadvisor
S
SheemtanaS Family
8
Buffet at Crowne Plaza
Pros:

We had the dinner buffet at The Flair, food was great. Anamika was our server tonight, she was fantastic.

2026-04-07 via Tripadvisor
4
461fariaf Family
10
Superb service
Pros:

Excellent food & service! Would recommend to everyone & would love to come back again as well

2026-04-05 via Tripadvisor
S
sheikhr641 Couples
10
Great Hospitality
Pros:

Excellent Atmosphere and the food taste os also good

2026-04-04 via Tripadvisor
1
164arifurr Friends getaway
10
Buffet at Crown Plaza
Pros:

It was a pleasant experience. The food was great and the environment was even better. Mr. Rahat provided us with excellent service

2026-04-04 via Tripadvisor
S
Sanjay solo_traveller bd
9
2026-03-29 via Nuitee
6
653mustafas Solo travel
10
Excellent experience at the Crowne Plaza Gulshan, Dhaka
Pros:

I recently spent a week at Crowne Plaza IHG Gulshan, Dhaka. My experience, in one word, was fantastic! From the cleanliness of the facility to the warm hospitality of the staff, everything was exemplary. The central location, the food, and the room were all wonderful. The breakfast was a great way to start the day and the menu I thought would please guests from all over. I know I will forget many of the staff but special mention go to Onty, Isha, and Ismat for treating me like family at the Flair. Small example, they saw that I liked the beetroot juice and they had extra made specially for me. Unasked! Kamrul and team always had a kind word at the door and I relied on their advice to navigate around the megacity. I have travelled extensively for decades and am certain that I can recognize excellence when I experience it. Well done team, and see you soon!

2026-03-28 via Tripadvisor
F
F4800GLwilliamb Family
10
A home away from home
Pros:

My experience at Crown Plaza Residence in Gulshan has been wonderful and brought joy to
my family. The room with extra living space proved to be an excellent choice, providing us
with areas to eat, play, and unwind. The true treasure of this property is not the rooms or
food but the amazing staff members. We are blown away by the warmth and hospitality
that have been shown to us.

We are warmly welcomed each morning by Mr. Deen, the café host / lead. He is truly
amazing and goes above and beyond. He greets us with a smile each morning and makes
us fantastic lattes / coffee. He also offers my son special juice and treats. It’s difficult to
express in words how special Deen makes us feel; walking into breakfast often feels like
entering a friend’s home, thanks to the genuine warmth he shares. The kindness and care
he shows is truly remarkable.

The breakfast buffet is very delicious prepared by Mr. Shobuj. From made-to-order omelets,
mutton bhuna and paratha, to fresh fruit, bread and cheese, and a selection of pastries,
there was plenty to enjoy. My two-year-old son loves boiled eggs, and Shobuj kindly makes
it for him every day.

After the first night of our stay, the air conditioning in our room was not functioning as
intended. I contacted the front desk, and an engineer was promptly sent to assess the
situation. Upon evaluation, it was determined that the repair would take much longer. The
team members, Imtiaz and Nazrul, offered me an alternative room on the same floor.

Subsequently, Nazrul and Imtiaz, assisted with relocating our belongings to the new
accommodation, exceeding my expectations for customer service. Nazrul maintained our
room consistently and provided additional water and towels without us asking, recognizing
our needs. One morning, Imtiaz gave my son a cute soccer ball which is very thoughtful. My son played with that ball for days.

In summary, if you are in Gulshan, I highly, recommend staying at Crown Plaza Residence. The staff and team members will go above and beyond to ensure your experience is truly
unforgettable.

2026-03-19 via Tripadvisor
G
Global63595153822 Family
10
Cousins get together
Pros:

The service was great specially Mr Shidul and Mr Deen and their team, they kept asking how was the food and service and the team made sure everything was going smoothly... I Really appreciate the service and the experience

2026-03-13 via Tripadvisor
2
266mohamade Business Quintanaduenas, Province of Burgos, Castile and Leon
10
Perfect
Pros:

I really enjoyed my stay, they have the best staff ever especially Aisha, onty, Emran, Simran , Restaurant manager Protap

2026-03-11 via Tripadvisor
A
anilu2026 Business
10
Excellent
Pros:

Very good experience. Breakfast was too good. Hospitality was too good

2026-03-11 via Tripadvisor
C
Camper15150077982 Business
10
Good Service
Pros:

Good. Mr. Deen and Mr. Sidul and entire team.

2026-03-11 via Tripadvisor
6
61ashikm Friends getaway
10
Excellent service on ifter buffet.
Pros:

Mr. Shidul and Mr deen and the team was in service. Their service and food quality was excellent.

2026-03-11 via Tripadvisor
3
314cheng Business
10
people
Pros:

I appreciatetheirservice specialthanksto the lady in restaurant ISHA despite not knowing englishshe translatethe language from google. thanks so much

2026-03-10 via Tripadvisor
H
huangr399 Business
10
CROWNE plaza
Pros:

extr啊ordinary service 。people are very kind . Issa always call me by name and nice lady

2026-03-10 via Tripadvisor
F
frankyB4901KQ Business
10
Nice hotel
Pros:

Very great experience during my stay with crowne plaza Dhaka gulshan. They treat us as family. Ida is very sweet onty, Emran and the chef’s. In my observation they should have more Chinese food

2026-03-10 via Tripadvisor
I
Indranil couple us
7
Good but not what I expected, staff is very good but facility is cramped up bad which has zero view- u feel locked insid
Pros:

Room was decent size and clean and great house keeping service

Cons:

Food and Room service, takes too much time lands up not very hot, and doesn’t always land up what u asked for. Als compared to quality or food servers it’s over priced- yes I would min paying that if I was at a 5star hotel with real restaurant ordering.

2026-03-10 via Nuitee
4
468iffatk Family
10
Nice location. Great staff. Food was good.
Pros:

Deen was very hospitable and took very good care of us

2026-03-09 via Tripadvisor