Best Western Plus Maple Leaf

My stay at the hotel was wonderful. The room was clean and tidy, and the bed was very comfortable. The staff were friendly and helpful, and the service was excellent. I highly recommend this hotel and would definitely stay here again.

Very accommodating staff and good location

I would like to extend my sincere appreciation to the housekeeping team for their exceptional service throughout my stay. The room was always spotless, fresh, and impeccably maintained, making my stay comfortable and enjoyable.

A special thank you to Milon and Rokibul for their outstanding professionalism, kindness, and attention to detail. Their dedication, warm hospitality, and commitment to excellence truly stood out and made a lasting impression. They are a great credit to the hotel.

Thank you again to the entire housekeeping team for your hard work. I highly recommend this hotel and look forward to staying here again.

Staff is very good. 10/10. They assist me very well. Well polite and well mannered.

Great stay as always ! Thanks to all the dream team starting with the management and Mr Mamun,the reception team ,the restaurant staff nicest Liza and her colleagues,the cleaning team which makes full ambiance impeccable ! All was great ,can’t wait to return !

The housekeeping team did an excellent job every day. Our room was always spotless, clean, and comfortable. Thank you, Shompa and Rayhan, for your hard work and kindness. We really appreciated your attention to detail. Highly recommended!

​I had a wonderful stay. I would like to specifically commend Liza for being so attentive and kind—her service was truly outstanding. The room was clean and well-maintained, and the entire team, from the front desk to the housekeeping staff, were professional and helpful. I would highly recommend this hotel and look forward to staying here again.

My room was always very clean and tidy. Housekeeping did an excellent job every day. Special thanks to Shompa and Rayhan for their hard work and attention to detail. Highly recommended!

The service was good. It was beyond expectations.

Visited this place many times. It’s like home to me. Very friendly staff and always ready to help. Rooms are pretty decent. The guy name Pranob seems very cooperative. Overall it’s a great experience to stay here. Hope to visit soon.

I'm satisfied everything this hotel, and I'd say that their house keeping service were great during the stay. Especially, Shompa's one made me confortable every single day. I can recommend her to you definitely!

Excellent location and excellent service. Fantastic breakfast thanks to great hosting by Jalal

I had the pleasure of staying at this hotel from 26 June to 6 July 2026, and I can confidently say that it was an exceptional experience from beginning to end.
What truly sets this hotel apart is its people. Every department—from security and the front desk to housekeeping and the restaurant—consistently delivered outstanding service with warmth, professionalism, and genuine care. Their dedication made me feel welcomed, comfortable, and valued throughout my entire stay.

I would like to give special recognition to a few staff members who made my stay even more memorable. Jalal at the restaurant always greeted guests with a warm smile and provided attentive, friendly service. Zihan at the front desk was consistently professional, efficient, and always willing to go the extra mile to assist with any request. A heartfelt thank you also goes to Shompa and Rayhan from housekeeping, who kept my room impeccably clean every single day. Their attention to detail and commitment to excellence were truly impressive.
What impressed me most was the consistency of the service. Regardless of the time of day, every staff member I encountered was courteous, respectful, and genuinely eager to help. It is not often that you experience such a strong culture of hospitality across an entire hotel.

After spending ten nights here, I genuinely felt that this hotel had become a home away from home. The kindness, dedication, and teamwork of the staff created an atmosphere that made every day enjoyable.

My sincere thanks to the management and the entire team for maintaining such high standards of service. Please extend my appreciation to everyone—from the security personnel, front office, restaurant team, housekeeping staff, and all those working behind the scenes. You should all be proud of the exceptional hospitality you provide.

I highly recommend this hotel to anyone visiting Dhaka. Without hesitation, I will choose to stay here again on my next visit. Thank you for making my stay so memorable. Keep up the excellent work!

Best value for money, good location, most of all excellent all around services including room services, front desk and cafe. The breakfast are fantastics free flowing freshly squeezed juices, western and local dishes. I will return to this hotel. The gym is small but complete. Mr Jalal and the cafe team left me with a good impression.

I just want to say how friendly hotel staff have been I want to give a very big thank for help me recover my luggage an make me feel very comfortable in hotel.

especially 3 people that work in a Hotel front desk.
Tanvir, Ziham, Pranab.