Richmond Hotel & Suites

Hotels
6.6 (623 reviews)
House-02, Road-10, Sector-01, Uttara , Dhaka , bd

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Poor food quality

Categories

Cleanliness
5.74
Rooms were reported as less clean and outdated.
Service
7.71
Overall service was described positively despite some negative experiences.
Location
8.75
Conveniently located near the airport with good accessibility.
Room Quality
5.2
Issues with room quality and cleanliness reported; very old facility.
Amenities
6.23
Basic amenities lack maintenance; breakfast could be improved.
Value for Money
7.19
Value rated well, but complaints about upkeep and quality.
Food and Beverage
5.24
Breakfast was considered very basic and unsatisfactory.
Overall Experience
6.71
Mixed reviews; some positives but overall not meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:08

Property Description

Convenient Location near Shahjalal International Airport

Diverse Dining Options and Room Service

Modern Amenities and Services

Book your stay at Richmond Hotel & Suites for a seamless travel experience.

Important information:

The hotel reserves the right to refuse entry and accommodations if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner. The hotel only accepts National ID's or passports as proof of identification. The hotel also reserves the right to charge at check-in guests' credit card, or download a cash deposit in the amount of receivables for the entire stay.

(Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.) to be changed to "Guests are required to show a photo ID (Passport/National ID) upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAC

Location

Guest Reviews

6.6
Based on 623 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 7.19
Food and Beverage: 5.24
Overall Experience: 6.71
A
Asif • solo_traveller • in
8
2026-09-10 • via Nuitee
A
Abdul • family_with_children • gb
7
Good for airport and if any nearby relatives.
Pros:

Room was recently refurbished on 1st floor so it was really good in 2026.

Very large room with 2 double beds, dining table, sofa and tea table as well as lots of room around.

It was facing the fly over so curtains were closed at all times but made up by close airport run provided by the hotel at extra charge 700 taka.

There was no restaurant on site but the food ordered to the room was excellent. We did not have any issues with the food or breakfast.

There are nearby takeaways including KFC and PizzaHut - though did not try them.

Cons:

The rest of the hotel needs the same refurbishment as the 1st floor.

Breakfast was basic and the eating area tight and in need of refurbishment.

2026-09-06 • via Nuitee
M
Mohammed Rezoanul • family_with_children • bd
8
2026-09-02 • via Nuitee
H
hangmee • solo_traveller • kr
9
Pros:

아침 은 시간 때문에 식사를 못했고 , 예전에 아쉬었던 부분이 리노베이션으로 깔끔 하고 모던한 디자인이라 좋았어요디방도 넓고 군더더기 없고 심플하고 세련된 인테리어 입니다..

2026-09-01 • via Nuitee
C
chowdhury • solo_traveller • qa
9
Pros:

Rooms

2026-08-26 • via Nuitee
S
Spice • family_with_children • gb
5
Over priced.
Pros:

Location, very close to the airport.

Cons:

Not very clean. Needs more improvement for 3* hotel.

2026-08-20 • via Nuitee
M
Mizanur • family_with_children • bd
2
2026-08-13 • via Nuitee
M
MD AHSANUL KABIR • family_with_children • bd
7
Pros:

Location, comfort, helpful staff

Cons:

Bad smell in one room, maybe someone smoked earlier

2026-08-13 • via Nuitee
S
Saurabh Gupta • solo_traveller • np
1
2026-07-24 • via Nuitee
M
Md • extended_group • gb
4
Scam nothing what you see on the picture
Pros:

Location

Cons:

The picture doesn't match the hotel's current situation they use a very old picture of the hotel restaurant which had awful
stairs without a light stain everywhere
It's more like a house rather than a hotel

2026-07-16 • via Nuitee
M
Mahdi • family_with_children • us
9
Best for airport ride
Pros:

I will book again, compare with price - Excellent!

Cons:

N/a

2026-07-12 • via Nuitee
A
Alam • extended_group • bd
10
2026-07-07 • via Nuitee
D
Deb • family_with_children • bd
8
2026-07-06 • via Nuitee
M
MD BULBUL • family_with_children • bd
8
2026-07-01 • via Nuitee
C
Captain Mohsin • solo_traveller • bd
7
Pros:

Staff behaviour

Cons:

Renovation work effect normal stay, once enter the room it was smelly of paint for couple of hours. AC was not effective as the size of room.

2026-07-01 • via Nuitee
A
Atthapon • solo_traveller • th
7
2026-06-20 • via Nuitee
S
sm • solo_traveller • bd
10
2026-06-19 • via Nuitee
Y
Yaqoob • solo_traveller • bd
2
2026-06-12 • via Nuitee
S
Sajib • solo_traveller • bd
7
2026-06-12 • via Nuitee
S
Sajib • solo_traveller • bd
5
2026-06-10 • via Nuitee