Best Western Heritage Inn and Suites

Hotels
•
Best Western
6.2 (205 reviews)
2727 US Highway 17 North , Bowling Green , US
+1 863-773-2378

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly/helpful staff (including praised breakfast attendant Helen)
Good location
Comfortable rooms/beds for some guests
Pleasant breakfast experience reported by at least one guest
Cons:
No hot water reported by multiple guests
Toilet problems and unsecured toilet seat
A/C leak/flooded floor in a room
Broken amenities (hair dryer, breakfast appliances)
Low water pressure in sink
Inconsistent breakfast quality across stays

Categories

Cleanliness
5.5
Mixed comments: one reviewer called the room very clean, but others reported a flooded floor by the A/C and an initially unusable toilet, indicating inconsistent housekeeping/maintenance issues.
Service
7
Generally helpful and friendly staff (check-in and breakfast staff praised), but front desk mishandling of room water/plumbing information caused frustration.
Location
7.5
Location cited as the primary reason for choosing the hotel and described positively.
Room Quality
5.8
Rooms described as spacious and comfortable by some guests, but plagued by functional problems for others (toilet issues, A/C leak, inconsistent hot water).
Amenities
4.8
Several broken amenities reported (hair dryer, breakfast appliances) and lack of hot water; maintenance appears needed.
Value for Money
6
Mixed value: good location and some pleasant surprises for a budget hotel, but maintenance and water issues reduce perceived value.
Food and Beverage
6.5
Breakfast received high praise from at least one reviewer (notably staff Helen), though another reviewer found the breakfast taste poor and noted broken breakfast appliances.
Overall Experience
6.5
Overall mixed experience: helpful staff and good location versus recurring maintenance and water-related issues that left some guests frustrated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location:
Situated in Bowling Green, Florida, our hotel offers easy access to local attractions such as Peace River Refuge and Ranch, ensuring a memorable stay for our guests.

Comfortable Accommodations:
Each room is thoughtfully equipped with modern amenities including free WiFi, a microwave, refrigerator, and coffee machine. Relax and unwind with a flat-screen TV and enjoy the convenience of a private bathroom stocked with complimentary toiletries.

Relaxing Amenities:
Take a refreshing dip in our outdoor swimming pool or unwind in the hot tub. Stay active at our fitness centre or take advantage of our laundry services and free parking, providing ultimate convenience during your stay.

Book now for a delightful experience at our hotel in Bowling Green, Florida!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SRQ

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 205 reviews
Cleanliness: 5.5
Service: 7
Location: 7.5
Room Quality: 5.8
Amenities: 4.8
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 6.5
M
Morales • family_with_children • us
9
2026-10-26 • via Nuitee
C
Christa • solo_traveller • us
3
Crappy
Pros:

The amount of space even though I ended up coming by myself

Cons:

The first room the toilet didn’t work
Moved to a different room and there was a lake on the floor by the A/C and the hot water didn’t work
When I called the front desk they ask what room I was in and then after I told them they so ohhh that rooms water is backwards. Would have been great to know before I spent 20 minutes trying to shower
Left mad and didn’t even have breakfast because I was irritated

2026-10-20 • via Nuitee
J
Janet Hale • couple • us
4
It was okay.
Pros:

Room was very clean and staff was friendly and helpful.

Cons:

Water pressure in bathroom sink was at a trickle, and staff said a known issue for ALL rooms at the facility. We may not stay here again because of this inconvenience.

Another issue that we didn’t mention to the staff is that the toilet seat was not secured to toilet base.

2026-09-10 • via Nuitee
D
DEBORAH • solo_traveller • us
1
2026-06-19 • via Nuitee
S
Simin • family_with_children • us
9
2026-06-19 • via Nuitee
A
Adam • solo_traveller • us
10
2026-06-08 • via Nuitee
R
Rodriguez • couple • us
10
2026-06-02 • via Nuitee
K
Kaleigh • couple • us
9
2026-05-29 • via Nuitee
K
Katie • couple • gb
6
2026-05-15 • via Nuitee
N
Navigator47670996868 • Couples • Round Rock, Texas
10
Best 2 Star Hotel You're Going To Find - Pleasantly Surprised
Pros:

We stayed here for 3 nights solely because of location. Didn't have high expectations. The room and bathroom were very comfortable. Very spacious. Breakfast was incredible. Hats off to Helen who works the breakfast and checks you in! The hallways need updating but other than that we had a nice stay. Also, thank you to Sabrina who helped decide on this hotel!

2026-05-11 • via Tripadvisor
L
Leigh • couple • us
4
Needs maintenance
Pros:

The bed was nice, the room size was nice

Cons:

No hot water, broken hair dryer, poor breakfast food taste and broken breakfast appliances

2026-05-11 • via Nuitee
H
Hannah • family_with_children • gb
1
Would not recommend
Pros:

Not a lot

Cons:

Staff were disinterested and fairly unhelpful.
Sent to the wrong room that had not been cleaned / bed unmade and towels on the floor and then was told there were no other rooms available. I was travelling with two small children so this was pretty distressing. They did eventually give us another room that didn’t really look much better to be honest. The room wasn’t very clean and smelled.

2026-04-26 • via Nuitee
H
Heather • solo_traveller • us
10
2026-04-14 • via Nuitee
E
Ebon • couple • us
7
Good value and perfect location for us.
Pros:

Great location

Cons:

The curtains didn’t close all the way and there was a light outside our window. There were blackout curtains, and they were on tracks, but the tracks didnt meet in the middle for some reason to block the light.

2026-04-11 • via Nuitee
L
Larry • couple • us
6
An overall pleasant experience.
Pros:

Room was clean. Overall facility was nice.

Cons:

No clock / No toiletries / has a mean ledge going into bathroom that can easily cause stubbed toes.

2026-04-11 • via Nuitee
B
Breanna • solo_traveller • us
10
2026-04-06 • via Nuitee
C
Cesar • solo_traveller • us
9
As expected
Cons:

A little dated

2026-03-12 • via Nuitee
L
LOUISE • couple • us
4
Not worth the money
Pros:

Breakfast

Cons:

Dirty room towels still on the floor in the bathroom. Bed looked like someone sat on it. No one at the desk to complain to

2026-03-04 • via Nuitee
Y
Yant • solo_traveller • us
9
Cons:

No staff on duty except kitchen

2026-02-13 • via Nuitee
K
Kyle • couple • us
8
2026-02-11 • via Nuitee