Colonial Plaza Hotel

Hotels
8.6 (98 reviews)
Jr. Puno Nº 529 , Puno , pe

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
No restaurant
Old furnishings
Limited parking

Categories

Cleanliness
8.33
Some reviews mention cleanliness positively, while others did not highlight any specific issues.
Service
9.11
Many reviews praised the helpful and friendly staff, indicating high service quality.
Location
9.15
Multiple reviews emphasized the excellent location of the hotel, making this a strong positive.
Room Quality
8.1
While some rooms were described as spacious and comfortable, older room conditions were mentioned negatively.
Amenities
8.63
Amenities like heating and breakfast received mostly positive feedback, though some were lacking.
Value for Money
8.59
General sentiment suggests reasonable value, but some missed expected amenities.
Food and Beverage
8.15
Breakfast was positively noted; however, some reviews mentioned limited options.
Overall Experience
8.71
The overall sentiment from guests was positive with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:54

Property Description

Luxurious Accommodation
Experience comfort and convenience at Colonial Plaza Hotel in Puno. With free WiFi throughout the property, our hotel offers a relaxing stay just 14 km from the stunning Titicaca Lake.

Dining Delights
Indulge in delicious meals at our on-site restaurant, catering to all taste buds and preferences. Enjoy a culinary journey without leaving the comfort of the hotel.

Exceptional Service
Our 24-hour front desk ensures that your needs are met promptly, adding an extra layer of convenience to your stay. Explore nearby attractions like Main Square Plaza de Armas and Cathedral just steps away.

Book your stay at Colonial Plaza Hotel now for an unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 98 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
V
Vicente • solo_traveller • br
8
Pros:

Localização

Cons:

Check out

2026-06-02 • via Nuitee
P
Peter • extended_group • gb
9
Very convenient and well priced old style hotel.
Pros:

Clean. Comfortable. Very central. Friendly and helpful staff. Well priced.

Cons:

Nothing. We have stayed here before.

2026-05-29 • via Nuitee
C
corinne • solo_traveller • fr
8
Pros:

Personnel très sympa musclor nous a porté nos deux grosses valises a l' étage en même temps incroyable
Petit déjeuner varié très bien
Eau chaude chambre spacieuse

Cons:

Manque une fenêtre sur extérieur petite odeur de renfermé

2026-05-22 • via Nuitee
J
Jane • solo_traveller • gb
6
Disappointing, but cheap.
Pros:

Large bed, good staff. Packed breakfast included a drink.

Cons:

Bathroom, shower that flooded the bathroom. Tired and tatty.

2026-05-19 • via Nuitee
R
Riitta • solo_traveller • es
9
Pros:

Me encantó que la habitación tuviera suelo de madera, también era amplia y bien decorada, al estilo colonial. El personal de la recepción era muy amable y ayudaron en todo. Tenía que hacer el check-out muy temprano la mañana siguiente y se ofrecieron a preparar un desayuno para llevar.

Cons:

La habitación daba al patio interior en la planta de lobby-
recepción, así que no me hubiese gustado para una estancia más larga. Para una noche estuvo bien y mucho más tranquilo de lo que pensaba en el momento de entrar en la habitación.

2026-05-17 • via Nuitee
E
Everhard • couple • nl
8
Good and comfortable hotel for a stopover
Pros:

Location, look&feel of the hotel, large bed, good shower, free (coca)tea

Cons:

Hairs in sink, no elevator to 3rd floor

2026-05-11 • via Nuitee
R
Ruth • solo_traveller • cl
10
Pros:

Excelente ubicación, lugar muy limpió, desayuno bueno, agua caliente todo el día

2026-05-02 • via Nuitee
A
Altamorè • couple • gb
10
Nice
Pros:

Comfortable sleep, super clean and hot water

Cons:

The breakfast option could be better

2026-04-25 • via Nuitee
D
Dennis • solo_traveller • us
9
2026-04-12 • via Nuitee
A
Antony • couple • pe
5
Pros:

Me gusto la ubicación del hotel y sus instalaciones, es muy bonito lugar.

Cons:

Hola, tengo una observación: el precio que aparece en la app no coincide con el que me cobraron en la instalación.
Además, están usando un tipo de cambio distinto al vigente, lo que incrementa el monto final.
Esto genera incomodidad.

2026-03-25 • via Nuitee
A
Acosta Rebaza • couple • pe
10
Pros:

La ubicación, los desayunos y la atención del personal

2026-02-13 • via Nuitee
S
Simone • solo_traveller • de
8
Pros:

Die Lage direkt am Plaza de Armas, schönes Hotel, großes Bad mit Ablagefläche, freundliches Personal

Cons:

Dass das Zimmer kein Fenster nach draußen hatte, sondern nur zum Hotelflur.

2026-01-26 • via Nuitee
G
GILSON • couple • br
9
2026-01-19 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-01-19 • via Nuitee
L
Laura Marina • couple • ar
10
Superó nuestras expectativas
Pros:

La atención, la ubicación y la amabilidad

2026-01-19 • via Nuitee
F
FlorY • extended_group • gb
8
Pros:

Las camas fueron muy limpias, Un chico en recepción fue muy amable y nos dio mucha informacion y trato de solucionar nuestro problema con el extra precio que el hotel quizo cobrarme. No recuerdo su nombre pero solo era su segundo dia de trabajo en el hotel.

Cons:

Me molesto mucho que quisieron cobrarme por noche otro precio del the booking.com

2026-01-05 • via Nuitee
H
Heide • couple • de
4
Missverständnis in bester Lage
Pros:

Lage

Cons:

Zimmer ohne Fenster. Das angegebene Mittagessen und Abendessen zu je EUR 7 gab es nicht. Das Hotel hat kein Restaurant. Falsche Angaben. Deshalb sind wir gleich wieder gegangen. Das Personal war sehr nett und hat die kostenfreie Stornierung sofort akzeptiert.

2025-12-29 • via Nuitee
S
Stéphane • solo_traveller • us
5
Pros:

Location

Cons:

Noisy, old, difficult to control the water temperature, very little soap and towels

2025-12-16 • via Nuitee
J
Juan Felipe • extended_group • co
9
Hermoso, amplio y bien ubicado
Pros:

Hermoso hotel, habitaciones a doble altura, espaciosas y limpias. Es fácil llegar a la plaza de armas, y cerca hay varios lugares para comer o hacer compras. Cuenta con calefacción en las habitaciones.

Cons:

El estacionamiento no está a la altura del hotel, tiene el suelo en tierra, no es 24 horas aunque lo digan, y tiene poca capacidad.

2025-12-10 • via Nuitee
J
Jordi • couple • es
8
2025-12-02 • via Nuitee