Colonial Plaza Hotel

Hotels
8.6 (88 reviews)
Jr. Puno Nº 529 , Puno , pe

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
No restaurant
Old furnishings
Limited parking

Categories

Cleanliness
8.33
Some reviews mention cleanliness positively, while others did not highlight any specific issues.
Service
9.11
Many reviews praised the helpful and friendly staff, indicating high service quality.
Location
9.15
Multiple reviews emphasized the excellent location of the hotel, making this a strong positive.
Room Quality
8.1
While some rooms were described as spacious and comfortable, older room conditions were mentioned negatively.
Amenities
8.63
Amenities like heating and breakfast received mostly positive feedback, though some were lacking.
Value for Money
8.59
General sentiment suggests reasonable value, but some missed expected amenities.
Food and Beverage
8.15
Breakfast was positively noted; however, some reviews mentioned limited options.
Overall Experience
8.71
The overall sentiment from guests was positive with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:54

Property Description

Luxurious Accommodation
Experience comfort and convenience at Colonial Plaza Hotel in Puno. With free WiFi throughout the property, our hotel offers a relaxing stay just 14 km from the stunning Titicaca Lake.

Dining Delights
Indulge in delicious meals at our on-site restaurant, catering to all taste buds and preferences. Enjoy a culinary journey without leaving the comfort of the hotel.

Exceptional Service
Our 24-hour front desk ensures that your needs are met promptly, adding an extra layer of convenience to your stay. Explore nearby attractions like Main Square Plaza de Armas and Cathedral just steps away.

Book your stay at Colonial Plaza Hotel now for an unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 88 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
A
Acosta Rebaza • couple • pe
10
Pros:

La ubicación, los desayunos y la atención del personal

2026-02-13 • via Nuitee
S
Simone • solo_traveller • de
8
Pros:

Die Lage direkt am Plaza de Armas, schönes Hotel, großes Bad mit Ablagefläche, freundliches Personal

Cons:

Dass das Zimmer kein Fenster nach draußen hatte, sondern nur zum Hotelflur.

2026-01-26 • via Nuitee
G
GILSON • couple • br
9
2026-01-19 • via Nuitee
L
Laura Marina • couple • ar
10
Superó nuestras expectativas
Pros:

La atención, la ubicación y la amabilidad

2026-01-19 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-01-19 • via Nuitee
F
FlorY • extended_group • gb
8
Pros:

Las camas fueron muy limpias, Un chico en recepción fue muy amable y nos dio mucha informacion y trato de solucionar nuestro problema con el extra precio que el hotel quizo cobrarme. No recuerdo su nombre pero solo era su segundo dia de trabajo en el hotel.

Cons:

Me molesto mucho que quisieron cobrarme por noche otro precio del the booking.com

2026-01-05 • via Nuitee
H
Heide • couple • de
4
Missverständnis in bester Lage
Pros:

Lage

Cons:

Zimmer ohne Fenster. Das angegebene Mittagessen und Abendessen zu je EUR 7 gab es nicht. Das Hotel hat kein Restaurant. Falsche Angaben. Deshalb sind wir gleich wieder gegangen. Das Personal war sehr nett und hat die kostenfreie Stornierung sofort akzeptiert.

2025-12-29 • via Nuitee
S
Stéphane • solo_traveller • us
5
Pros:

Location

Cons:

Noisy, old, difficult to control the water temperature, very little soap and towels

2025-12-16 • via Nuitee
J
Juan Felipe • extended_group • co
9
Hermoso, amplio y bien ubicado
Pros:

Hermoso hotel, habitaciones a doble altura, espaciosas y limpias. Es fácil llegar a la plaza de armas, y cerca hay varios lugares para comer o hacer compras. Cuenta con calefacción en las habitaciones.

Cons:

El estacionamiento no está a la altura del hotel, tiene el suelo en tierra, no es 24 horas aunque lo digan, y tiene poca capacidad.

2025-12-10 • via Nuitee
J
Jordi • couple • es
8
2025-12-02 • via Nuitee
M
Mayra • family_with_children • ec
10
Confortable y agradable
Pros:

Me parece un hotel muy acogedor, con buena ubicación las instalaciones muy coloniales y agradables, el personal muy amable y atento.
Excelente servicio nos ayudo con el transporte de las maletas dentro del hotel al igual que para tomar taxi. El desayuno buffet exquisito.
Pase una muy buen estadía.

2025-11-19 • via Nuitee
L
Lourdes • couple • pa
9
2025-11-11 • via Nuitee
M
Morgan • solo_traveller • be
9
Pros:

Les équipements, le petit déjeuner à buffet et tôt, l'emplacement parfait pour visiter.
Je n'ai pas pu vraiment juger le reste car je suis arrivé à 21h et je suis parti à 6h30 le lendemain

Cons:

..

2025-11-11 • via Nuitee
F
Fiori • couple • pe
8
2025-11-09 • via Nuitee
L
Leire • couple • es
8
Pros:

Ubicación y desayuno. Buenas ducha con agua caliente y presión

2025-10-18 • via Nuitee
R
RodolfoEA • couple • ar
10
Absolutamente recomendable
Pros:

Las instalaciones y la amabilidad del personal.

Cons:

No hubo nada en particular que no me gustara

2025-10-15 • via Nuitee
W
Wei • couple • gb
8
2025-10-12 • via Nuitee
A
Arthur • couple • us
10
2025-10-08 • via Nuitee
J
JULIA • couple • es
9
Pros:

Situación, desayuno, personal.

Cons:

Servicio un poco anticuado
Al ser un edificio histórico la ventilación es un poco insuficiente

2025-10-03 • via Nuitee
O
Ornit • couple • il
9
תמורה מצוינת
Pros:

החדר גדול, יש חימום
מיקום מצוין ממש במרכז
הצוות מאוד מנסה לעזור

Cons:

כלום

2025-10-02 • via Nuitee