Colonial Plaza Hotel

Hotels
8.6 (108 reviews)
Jr. Puno Nº 529 , Puno , PE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
No restaurant
Old furnishings
Limited parking

Categories

Cleanliness
8.33
Some reviews mention cleanliness positively, while others did not highlight any specific issues.
Service
9.11
Many reviews praised the helpful and friendly staff, indicating high service quality.
Location
9.15
Multiple reviews emphasized the excellent location of the hotel, making this a strong positive.
Room Quality
8.1
While some rooms were described as spacious and comfortable, older room conditions were mentioned negatively.
Amenities
8.63
Amenities like heating and breakfast received mostly positive feedback, though some were lacking.
Value for Money
8.59
General sentiment suggests reasonable value, but some missed expected amenities.
Food and Beverage
8.15
Breakfast was positively noted; however, some reviews mentioned limited options.
Overall Experience
8.71
The overall sentiment from guests was positive with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:54

Property Description

Luxurious Accommodation
Experience comfort and convenience at Colonial Plaza Hotel in Puno. With free WiFi throughout the property, our hotel offers a relaxing stay just 14 km from the stunning Titicaca Lake.

Dining Delights
Indulge in delicious meals at our on-site restaurant, catering to all taste buds and preferences. Enjoy a culinary journey without leaving the comfort of the hotel.

Exceptional Service
Our 24-hour front desk ensures that your needs are met promptly, adding an extra layer of convenience to your stay. Explore nearby attractions like Main Square Plaza de Armas and Cathedral just steps away.

Book your stay at Colonial Plaza Hotel now for an unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 8.71
R
RAUL • couple • es
8
Recomendable calidad-precio
Pros:

Buen desayuno, esta en la propia plaza de armas. Correcto. 2 camas de matrimonio en la habitacion

Cons:

Baño muy anticuado, poca luz e iluminacion.

2026-10-25 • via Nuitee
J
JEAN-LUC • couple • fr
9
Une très bonne adresse face à la cathédrale
Pros:

La qualité de l’accueil
L’emplacement face à la cathédrale
Le charme du bâtiment colonial
La possibilité de réserver une excursion avant notre arrivée
L’excellent rapport qualité prix

2026-10-22 • via Nuitee
D
Doris Colorado • solo_traveller • co
10
Excelente ubicación y atención
Pros:

La ubicación, la comodidad de la habitación con buen espacio, calefacción, limpieza, la atención del personal que atendía todas tus dudas.

2026-10-16 • via Nuitee
E
Everson • solo_traveller • pe
7
Ótima localização, conforto médio.
Pros:

Localização excelente em frente a praza de armas e catedral de Puno, em frente ao museu municipal e ao lado de restaurantes, lojas e caixas para sacar dinheiro.

Cons:

Internet é razoável, café da manhã é bem simples, não criem expectativas, achei os quartos escuros, mesmo com a iluminação artificial/natural.

2026-10-12 • via Nuitee
M
Mercedes • extended_group • es
7
Pros:

La ubicación

Cons:

La limpieza

2026-10-12 • via Nuitee
E
EatTravelLiveAuTx • couple • us
10
Excellent value, great location, good breakfast.
Pros:

Room was comfortable, clean; heater works, good bed. Inn is on Plaza de Armas. Breakfast was excellent in charming on-site restaurant. Cute indoor courtyard was nicely decorated, has oxygen tank :-).

Cons:

Everything was fine.

2026-10-08 • via Nuitee
D
Dhana • couple • it
8
Pros:

Struttura pulita, essenziale, buona colazione a buffet, staff gentilissimo

Cons:

La stanza é senza finestre sull’esterno.
Come prodotti da bagno avrete solo due mini saponette e due shampoo in bustina

2026-09-18 • via Nuitee
E
emviagem • solo_traveller • pt
1
OVERCHARGE
Cons:

The hotel charged me more than the price confirmed in my Booking.com reservation. No explanation was provided for this additional charge.

I paid the amount under protest because I had to leave immediately to catch a bus and depart Peru, so I did not have sufficient time to dispute the charge at the hotel.

2026-08-27 • via Nuitee
D
Daniela • solo_traveller • at
9
Pros:

Das Zimmer war geräumig und sauber, die Dusche heiß und angenehm. Insgesamt ist das Hotel aufmerksam gestaltet und sauber. Das Personal ist sehr nett und hilfsbereit. Wir bekamen Frühstück to go, als wir früh abgeholt wurden und durften unser Gepäck während eines zweitägigen Ausflugs im Hotel lagern. Die Lage ist sehr gut, auch das Frühstück war lecker und reichhaltig.

Cons:

Unser Zimmer hatte nur ein Fenster in den Innenbereich, man konnte kaum lüften und hatte kaum Tageslicht, aber der Innenbereich ist geräumig und nett gestaltet, daher hat es kaum gestört.

2026-08-22 • via Nuitee
G
Gordana • solo_traveller • hr
9
Pros:

Lokacija hotela je odlična, osoblje je ljubazno, doručak je bio u redu

Cons:

Soba nema prozore

2026-08-20 • via Nuitee
C
CARLOS MARTÍN • family_with_children • pe
10
Definitivamente volvería a hospedarme.
Pros:

La atención, la ubicación y su limpieza.

Cons:

Nada, todo fue excelente.

2026-08-20 • via Nuitee
E
Edwin Alberto • couple • co
10
Estancia maravillosa en Puno
Pros:

Todo en este hotel fue maravilloso: atención, ubicación excepcional, habitaciones muy cómodas y una atención excelente de todo el personal

2026-08-17 • via Nuitee
M
Mariana • couple • br
10
Perfeita para retorno após visita às ilhas
Pros:

Amei poder tomar uma ducha com a água forte e quente, especialmente após dormir uma noite nas ilhas do lago Titicaca (sem banho). Quarto bem espaçoso, cama confortável e grande. Ótima localização.

Cons:

Não havia box ou cortina na banheira, de forma que ao tomar a ducha, todo o banheiro fica molhado.

2026-08-09 • via Nuitee
N
Noémi • extended_group • fr
9
Pros:

Personnel agréable et à l’écoute, chambre spacieuse et bon petit déjeuner.

2026-07-03 • via Nuitee
K
Kargol • couple • us
10
2026-06-30 • via Nuitee
L
Leonardo • solo_traveller • it
10
Pros:

La camera era pulita ed ordinata. Il personale si è dimostrato molto gentile ed ospitale, acconsentendo a tutte le nostre richieste.

2026-06-12 • via Nuitee
V
Vicente • solo_traveller • br
8
Pros:

Localização

Cons:

Check out

2026-06-02 • via Nuitee
P
Peter • extended_group • gb
9
Very convenient and well priced old style hotel.
Pros:

Clean. Comfortable. Very central. Friendly and helpful staff. Well priced.

Cons:

Nothing. We have stayed here before.

2026-05-29 • via Nuitee
C
corinne • solo_traveller • fr
8
Pros:

Personnel très sympa musclor nous a porté nos deux grosses valises a l' étage en même temps incroyable
Petit déjeuner varié très bien
Eau chaude chambre spacieuse

Cons:

Manque une fenêtre sur extérieur petite odeur de renfermé

2026-05-22 • via Nuitee
J
Jane • solo_traveller • gb
6
Disappointing, but cheap.
Pros:

Large bed, good staff. Packed breakfast included a drink.

Cons:

Bathroom, shower that flooded the bathroom. Tired and tatty.

2026-05-19 • via Nuitee