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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Guest education on local ecosystems and culture
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Archeological Tours and Boat Trips
Guests at Sillustani Inn can explore the rich history of the region with archeological tours and boat trips to Uros Floating Island. Immerse yourself in the cultural heritage and natural beauty of Puno.
Authentic Dining Experience
Indulge in Novoandina cuisine at Amantani Restaurant, offering a mouthwatering selection of local delicacies like trout and quinoa. Savor traditional Pisco Sour at the bar and start your day with a delicious breakfast spread.
Comfortable Accommodation
Relax in spacious rooms featuring cable TV, en suite bathrooms, and charming decor. Enjoy the convenience of free Wi-Fi, complimentary parking, and a welcoming lobby adorned with colorful hand-painted scenes.
Experience the best of Puno at Hostel Sillustani Inn Puno. Book now to create unforgettable memories during your stay.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 4 years old to 10 years old stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Caliente
Limpieza
En la ciudad de noche la temperatura es bajo cero y no tiene calefacción, casi me da hipotermia dentro de la habitación.
Goed, centrale locatie.
Comfortabele bedden.
De douches zijn niet warm. Ook nadat wij van kamer waren gewisseld, had de kamer geen warme douche.
Het ontbijt is geen ‘Amerikaans’ ontbijt, zoals online staat aangegeven. Het is het standaard Peruaanse ontbijt en daarnaast is het ‘buffet’ heel mager. Meestal als wij kwamen was alles op en moesten we vragen of ze nog wat brood, sap en kaas konden pakken voor ons.
De ontbijtzaal was daarnaast super koud! Het personeel liep binnen rond in dikke winterjassen.
Struttura accogliente, posizione centrale
Molto rumore durante la notte dalla strada, stanza un po’ fredda
El servicio muy bueno, el personal me trató con amabilidad y la ubicación ideal.
Todo estuvo muy bueno
Si estaba todo tal y como esperaba
Un poco de frío en la habitación
Location was perfect, staff were outstanding
The room was cold, but lots of blankets to keep you warm.
Hotel avec un bon emplacement et un personnel agréable.
Mauvaise insonorisation
Petite chambre
Excelente la habitación. Moderna. Espaciosa. Todo súper limpio Con cortinas tipo black out dobles y un ventanal bien grande q permitía una excelente ventilación. Baño C gel de ducha y shampoo a disposición además del perfecto estado de higiene.
Very helpful staff - dealt with issues promptly. Happy to book us an early morning taxi (that actually turned up on time!).
Rooms were comfortable and not too cold. Beds were cosy with lots of blankets.
Breakfast was good.
Issues with hot water in room - had to run tap for 15 minutes before it got hot.
WiFi was super spotty even after being reset.
Tout le personnel est sympathique . On a pu prendre un petit déjeuner à 5h40, comme nous partions à 5h50. Le personnel de l'accueil nous a trouvé un taxi à. 10 soles pour le Terminal Terrestre à 5h50. Le petit-déjeuner est assez complet ( café, jus ,œufs, jambon jambon, fromage,pain). L'hôtel est propre et très bien situé ( plaza mayor). Le ménage est fait chaque jour.
Il fait froid mais il y a des couvertures supplémentaires . Il n''y a pas de de produit de douche, seulement des petits savons. Il n'y a pas de sèche-cheveux.
La atención del personal fue excelente, nos ayudaron mucho con contactos y servicios locales
Excelente ubicación, el personal súper atento y dispuesto a ayudar. La habitación amplia, cómoda y muy bonita. Lo recomiendo !!!
Las habitaciones son cálidas, no se sienten nada de frío y las camas son suaves. El desayuno es agradable y contundente.
Un poco más de supervisión porque todavía hay huéspedes con actitudes racistas y discriminatorias.
Limpeza e conforto, o funcionário era incrível e o preço ótimo com serviços de passeios e lavagem de roupa.
Café da manhã sem frutas e a água do chuveiro poderia ser mais quente.
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