Ocean Villas Apart Hotel

At the beginning it's was not so easy to find the person that is responsible. You have to call the maintainance staff, because the villa is not part of the original hotel complex, because it's a private villa for rent. The maintainace crew is very polite and friendly. The Pool area looks really nice, but it's aged not that well. The temperature of the pool is very, very warm and the filter has some issues. The beach area is great, but the entrance is really rocky, so be carefull when you go inside the ocean. From 7 to 10 pm there are often loud events at the restaurant. From 11am there is always loud, but loungy music playing in the beach area - that is mostly annoying. The beach restaurant is an event location - some day over 100 people came to celebrate an birthday - that was extremely annoying. Most days there was trash at the beach, that no one wants to remove.
All in all the compound could use a refreshment.

the tv had no signal

L’équipement de la cuisine, un bug avec la télécommande de la télé,..

Au niveau la pression de l’eau était mauvaise !

Tout

La vetusté de la chambre ,pas de réelle plage et beaucoup de vent

Trop loin du centre ville et des restaurants.

Deplus le restaurant de l'hotel ferme à 20H!!

La villa niveau cuisine est très mal équipée (manque énormément d ustensiles de bases et même de vaisselle ) ,certains meubles bancals
C est vieillissant et peu entretenu ,la terrasse est un peu petite .

I rarely write reviews, but the series of events during my recent stay was so concerning that I feel compelled to share my experience.
The Check-in Nightmare
After a 16-hour flight, I arrived at the address provided, which led to the Ocean Villa Hotel. However, the reception had no record of my booking. The situation escalated when I met the cleaning lady. Because a local friend accompanied me to help with my luggage, she baselessly insisted my friend was staying overnight and used this as a pretext to demand more money.
She first attempted to double the total booking price. When I refused, she demanded €60 extra, claiming it was for "city tax" (which should have been €10). She even withheld the keys until I showed proof of my online payment to the owner. This felt like a blatant attempt at extortion.
Property and Utility Issues
Once I finally gained access, the apartment was poorly managed:
Total Blackout: On the first night, there was no electricity due to a general fault. I was left entirely to my own devices and had to figure out the situation by myself, asking around and seeking help from the hotel reception.
Lack of Information: There were zero instructions regarding the Wi-Fi or how the utilities worked in the two-story flat.
Poor Infrastructure: The bedroom area had only two outlets, which is insufficient for a modern traveler.
Host vs. On-site Staff
There is a jarring disconnect between the management and the staff. The security team was incredibly kind and helpful, guiding me when I felt abandoned. Similarly, the UK-based manager, Aneesha, was supportive and professional whenever we spoke via the platform.
However, the on-site cleaning lady was aggressive and unprofessional. On my final day, I had a misunderstanding regarding the checkout date. While Aneesha called me calmly to clarify, the cleaning lady was downstairs banging on the door violently.

Not one to leave bad reviews but this is 100% required to save other happy travelers the headache. Avoid this property at all costs! Far nicer properties to choose close by as well as surrounding areas. It’s old and requires a drastic refurb. The second night it rained and water was falling through the roof, dripping down the walls and onto my head and arms whilst trying to sleep. I sent a message to the property owner requesting to be moved to another property. We were simply ignored and the owner did not bother even responding and were forced to stay for 2 more nights! (Hence the reason for this negative review) Balcony bedroom door was also broken and would not lock. Blinds do not block out light so be prepared to be awake from 5:46am. WiFi is very intermittent if you require connectivity, which thankfully we didn’t. The one star review from us is due to at least having cutlery and a working fridge so we could eat. Wouldn’t think twice about never returning. Search elsewhere and be comfortable. Additionally, we have received an email not to post bad reviews as they will address the issues via WhatsApp feedback which they did not in our case, outrageous

Very dangerous stairs especially for medical conditions
Very poorly equipped as a self-catering unit

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Unfortunately, you can't pick your apartment neighbours! Noise from a very loud TV came through into the bedroom