Grace 21 Smart Hotel

Hotels
7.8 (31 reviews)
House # 1&3, Road -21, Nikunja 2 , Dhaka , bd

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Spotless bedding
Good location near airport
Cons:
Poor service regarding pickup
Dated interior fixtures

Categories

Cleanliness
8.03
Bedding and bath were spotless.
Service
6.5
Service was lacking as the pickup request was not fulfilled.
Location
8.54
Conveniently close to the airport, helpful for early flights.
Room Quality
7.49
Interior fixtures look dated and need a refresh.
Amenities
8.02
Airport drop-off service was helpful.
Value for Money
7.98
Standard quality for this hotel tier.
Food and Beverage
8.03
Standard quality for this hotel tier.
Overall Experience
7.8
Mixed emotions due to service issues despite good location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:37

Property Description

Convenient Location
Grace 21 Smart Hotel is strategically located in Dhaka, just a short distance from major landmarks such as Dhaka Airport Railway Station and Armed Forces Medical College. With easy access to key destinations, guests can enjoy seamless travel during their stay.

Modern Amenities
Experience comfort and convenience with our range of amenities, including free WiFi throughout the property, a restaurant serving delicious meals, and complimentary private parking for guests. Our 4-star hotel also offers room service and a 24-hour front desk to cater to all your needs.

Delightful Dining
Start your day right with a satisfying buffet breakfast during your stay at Grace 21 Smart Hotel. Whether you're here for business or leisure, our culinary offerings are sure to tantalize your taste buds.

Book your stay now at Grace 21 Smart Hotel for a memorable experience in Dhaka.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAC

Location

Guest Reviews

7.8
Based on 31 reviews
Cleanliness: 8.03
Service: 6.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
S
SATOSHI • solo_traveller • jp
6
ロケーションはいいが、もう少ししっかりしたサービスを
Pros:

空港に近く、翌日早いフライトだったので助かった。
空港への無料ドロップオフを用意してくれたのも助かる。

Cons:

ピックアップを依頼しており、事前にバングラデシュの友人から連絡してもらったにもかかわらず「車がないからいけない」と回答。
あまりにも無責任。結果的にエアポートタクシーで移動した。

2025-08-28 • via Nuitee
H
H M Mahir • couple • gb
7
Pros:

Process was smooth. Bedding and bath were spotless.

Cons:

Interior fixtures look dated. Needs a refresh.

2025-07-06 • via Nuitee
M
Md • review category business travellers • us
10
Exceptional
Pros:

Very nice and very well

2025-05-07 • via Nuitee
A
Ahmed • solo traveller • us
9
Superb
2025-04-03 • via Nuitee
W
Wilson • young couple • ae
9
Superb
2025-03-19 • via Nuitee
M
Mehedi • family with young children • us
5
A bit expensive but I assume its great value due to its location.
Pros:

Closeness to the Airport, clean rooms and nice ambience. The staff were pleasant and were able to communicate in English.

Cons:

There were mosquitoes in the room and my 4 yr old daughter caught fever right after those multiple bites on her face.

2025-01-31 • via Nuitee
M
M • solo traveller • gb
10
Perfect for short stay
Pros:

Location

2025-01-28 • via Nuitee
M
Mohammed • solo traveller • bd
4
Disappointing
2025-01-12 • via Nuitee
K
Katsumi
10
Pros:

空港から近くて部屋も綺麗で便利でした。
スタッフの対応もすごく良かったです

2024-12-13 • via Nuitee
D
Daichi
10
Pros:

All staff was brilliant, friendly, and very kind.

2024-11-18 • via Nuitee
E
Ektier • young couple • bd
8
Very good
2024-09-24 • via Nuitee
S
Sazbati • young couple • bd
8
Very good
2024-06-08 • via Nuitee
B
Bhargava • review category business travellers • in
10
All well
Pros:

Nice hotel

Cons:

All good but increase veg food category

2024-05-30 • via Nuitee
N
Nikunj • review category business travellers • in
1
Bad
Cons:

I had made the hotel booking on 8th Of February,2024 for 3 single rooms for checking in on 29th Of february,2024. On reaching the hotel I was denied Check in as the hotel said there is no booking in our name and booking.com has not informed us about any booking. I have the confirmation mail from Booking.com and despite that there was no resolution. We had to pay extra in another hotel for 2 nights. How can this thing happen as I always trusted Booking.com but this was utter disappointment and who will compensate my amount which I had to pay extra with extra dissatisfaction.

2024-03-06 • via Nuitee
M
Mohammed • family with young children • gb
6
Good value for money. Close to the airport. Great for a short stay.
Pros:

Close to the airport. Clean

Cons:

Mosquitoes. Electrical problem which the electrician could not fix. Lights switched on and off regularly

2024-02-27 • via Nuitee
S
Shaila
8
Pros:

Was good

2023-11-25 • via Nuitee
M
Mike
10
Pros:

Great little hotel, very good service and value for money.

2023-03-21 • via Nuitee
M
Mashiul
10
Pros:

Best hotel experience ever. Staff are nice, helpful and courteous. They make you feel comfortable instantly. It is close to airport and many other major sites. Food is delicious. Will come back in a heartbeat.

2023-02-01 • via Nuitee
M
Mashiul
10
Pros:

One of the best hotel experiences I ever had. Staff are so welcoming. They make you feel special as soon as you enter the building. It is clean, nicely decorated. Food in restaurant is awesome. Will stay there again definitely.

2023-01-23 • via Nuitee
R
Riham • partner
8
Pros:

They cleaned my car on departure. So that was nice.

2019-11-28 • via Nuitee