The Grand Plaza Hotel Smouha

Hotels
8.1 (2824 reviews)
14th May Avenue, Smouha , Alexandria , EG

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Parking challenges
Value for money discrepancies

Categories

Cleanliness
6.35
Some reviews mentioned cleanliness issues or poor maintenance.
Service
9.35
Many guests appreciated the friendly and professional staff.
Location
8.85
Great location with accessibility to shops and restaurants.
Room Quality
7.35
Spacious rooms noted, but some concerns about maintenance.
Amenities
8.35
Breakfast options and WiFi were positively mentioned, but some amenities were lacking.
Value for Money
7.85
Mixed sentiments regarding pricing compared to booking details.
Food and Beverage
8.35
Breakfast was highlighted as a strong point.
Overall Experience
8.35
Overall a good stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.

Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.

Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.

Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law

Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.

Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 2824 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
M
mohamed • couple • eg
10
2026-10-24 • via Nuitee
F
FAHAD • couple • sa
10
مكان مريح ومناسب للعوائل السعوديه
Pros:

نظيف وجميل ومريح

Cons:

بعده عن البحر

2026-10-24 • via Nuitee
A
Amr • family_with_children • eg
3
Pros:

The room size is good and close to my business

Cons:

The food is bad the coffee is terrible and actually not coffee at all. The milk is extremly bad taste and the hot milk is cold. I could not drink one coffee during qll my stay and had to search a coffee outside. Very bad experience

2026-10-23 • via Nuitee
S
Shosh • couple • kw
7
الإسكندرية مرية وترابها زعفران
Pros:

الجناح بكل مرافقه

Cons:

من البلكونه ناحية جامعة فاروس

2026-10-23 • via Nuitee
U
Ugo Meo • family_with_children • ch
10
Merita
Pros:

Posizione,in quanto vicino a botteghe,locali e al centro commerciale "Green Plaza".L'albergo dispone di ampio parcheggio interno e di stringente servizio di sicurezza. Gradita la sorpresa di avere almeno due canali TV italiani.Struttura pulita,sala colazioni ampia così come varietà del cibo, sempre fresco, preparato e servito da professionisti. Per servizi extra (servizio auto, ecc), segnalo la competenza di Mahmoud,giovane impiegato dell'albergo che si mette sempre a disposizione.

Cons:

Nulla

2026-10-21 • via Nuitee
L
laila • solo_traveller • fr
1
2026-10-20 • via Nuitee
C
Chris • solo_traveller • au
8
Pros:

Location and comfort

Cons:

Nothing

2026-10-18 • via Nuitee
K
Khalifa • family_with_children • eg
10
2026-10-18 • via Nuitee
A
Ahmed • family_with_children • eg
6
Decent facilities, poor service
Pros:

The rooms are clean and new

Cons:

Service needs a huge improvement. The staff needs to be more professional and attentive.

2026-10-18 • via Nuitee
S
Stewart • family_with_children • eg
7
2026-10-18 • via Nuitee
S
Stewart • family_with_children • eg
6
Hopefully the circumstances are better next time
Pros:

We regularly stay at Grand Plaza Hotel. The staff are warm and welcoming, the hotel is clean and the location is perfect for all local amenities in Alexandria.

Cons:

Sadly, during this stay - our sleep was badly disturbed during both nights because of guests in the hallway yelling back and forth to each other, slamming doors etc in the early hours of the morning (1am, 2am, etc).

2026-10-18 • via Nuitee
P
PILOT OZOLOZOLO • solo_traveller • ng
9
Pros:

The staff were very welcoming and friendly

2026-10-17 • via Nuitee
S
Sarah • solo_traveller • eg
1
Wasn’t pleasent
Pros:

The price was good

Cons:

Every thing else
The staff was not professional at all

2026-10-17 • via Nuitee
K
Khaldoon Faris • couple • iq
8
2026-10-16 • via Nuitee
B
bakheet • family_with_children • eg
10
2026-10-16 • via Nuitee
K
Khaldoon Faris • couple • iq
8
2026-10-16 • via Nuitee
M
Mohamed • family_with_children • de
10
2026-10-16 • via Nuitee
H
Haitham • couple • ca
5
Good for what you pay
Pros:

Good location and good facilities

Cons:

Room size need a bigger one

2026-10-16 • via Nuitee
A
Ayman Mohamed • solo_traveller • eg
8
Pleasant stay
Pros:

Location is very nice

Cons:

Nothing

2026-10-16 • via Nuitee
T
Tony • extended_group • eg
8
2026-10-16 • via Nuitee