Fontana Plaza Hotel

Hotels
8.6 (149 reviews)
cra 9 # 9-27 , Villa de Leyva , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from the street
Limited breakfast variety
High charges for pet services

Categories

Cleanliness
8.43
The room was clean, but some reviews indicated issues with room ventilation and scarceness of towel supplies.
Service
9.4
The staff was consistently described as friendly and attentive, with excellent support during the stay.
Location
9.44
Many reviews highlighted the excellent location near tourist attractions.
Room Quality
8.39
Room quality was mixed; while many found it comfortable, noise issues from outside were a concern.
Amenities
7.92
Some amenities like breakfast and coffee offered room for improvement based on guest feedback.
Value for Money
8.38
Some guests felt the price was high compared to the service received, indicating concerns over perceived value.
Food and Beverage
7.93
Food options were considered limited, with requests for more variety in breakfast items.
Overall Experience
8.9
Overall, a pleasant experience for most guests, with notable issues mainly regarding noise and food options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:17

Property Description

Mountain, Garden, or City Views
Fontana Plaza Hotel offers stunning views of the mountain, garden, or city from select rooms, providing a picturesque backdrop to your stay.

Modern Amenities
Each room is equipped with a flat-screen TV, ensuring you have entertainment at your fingertips during your visit.

Convenient Services
With a 24-hour front desk, assistance is always available whenever you need it, making your stay as smooth and enjoyable as possible.

Experience the beauty and convenience Fontana Plaza Hotel has to offer - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 149 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
S
Sergio • couple • co
8
Pros:

La ubicación, y todo en general

2026-05-04 • via Nuitee
J
Juan • family_with_children • co
7
2026-05-03 • via Nuitee
J
Johanna • couple • co
9
2026-04-20 • via Nuitee
C
cuello noches • couple • co
1
Mala relación precio calidad
Pros:

Limpio

Cons:

La ubicación es pésima, el ruido en la noche es horrible, se siente más como una pensión, que como un hotel.

2026-04-13 • via Nuitee
L
LILIANA • couple • co
7
2026-04-04 • via Nuitee
L
Ladino Acero • family_with_children • co
10
Excelente estancia
Pros:

Instalaciones muy agradables y aseadas. Una buena vista desde la terraza trasera. Excelente ubicación. Cuenta con parqueadero privado.

2026-04-04 • via Nuitee
M
Mayra Alejandra • family_with_children • co
10
2026-04-03 • via Nuitee
J
JOHNNY • family_with_children • co
3
Cuidado! No saben gestionar una habitación
Pros:

Relación precio/calidad

Cons:

Reservé 3 noches, al llegar me asignaron una habitación cerca a la entrada por lo cuál pedí me cambiaran a otra con menor ruido. En principio recibí un upgrade a una suite, y me dijeron que si no usaba la chimenea o el jacuzzi no tendria cobró extra. Me confirmaron que no habria problema ni cargos extras para las 3 noches, sin embargo al 3er dia me señalan que era necesario moverme de habitación, pues la habian rentado la suite. En principio no vi problema, pensando me movian a otra habitación del mismo hotel, pero me dijeron no tenian disponibles y que debía irme a otro hotel. Eso implicó cambiar de planes, perder tiempo con maletas y aceptar una habitación en un hotel de menor categoría y de menos estandares a los contratados. La verdad les falta tener un mejor servicio al cliente, es muy familiar la administración y quién hizo las asignaciones era menor de edad, y por lo problemas que presenté, entiendo sin preparación alguna. La verdad, aunque intentaron solucionar sus propios errores, les falta claridad, profesionalismo y se ufanan de tener una buena calificación, pero por lo visto y lo vivido, no la merecen

2026-04-03 • via Nuitee
A
Andres Augusto • family_with_children • co
9
Pros:

Ubicación

Cons:

Presión del agua, tomo cerca de hora y media (no exagero) llenar el jacuzzi

2026-04-01 • via Nuitee
A
Andrés • family_with_children • co
10
Pros:

Buena atención, muy limpio, incluye desayuno rico.

2026-03-23 • via Nuitee
H
Hadi • family_with_children • co
6
it was a normal place but so clean.
Pros:

it was so simple and does not have variety.

Cons:

a lot of noises from side room at night.
the parking does not seem safe and also it was so narrow.

2026-03-18 • via Nuitee
A
ANAMARIA • family_with_children • co
9
Pros:

La ubicación y las instalaciones del hotel

2026-03-17 • via Nuitee
N
Neleibis • couple • co
10
2026-03-15 • via Nuitee
E
Estefanía • couple • co
8
2026-02-23 • via Nuitee
T
Torres Gómez • couple • co
10
Agradable espacio, la atención excelente
Pros:

Muy lindo y cómodo

2026-02-09 • via Nuitee
A
Adriana • couple • au
9
In general we really like our stay in this hotel, I have recommended to some friends and family!
Pros:

We really like the location and the facilities in the property.

Cons:

The last night and early the morning after we could hear a lot of notices happening in the dining area, like moving chairs and walking up and down the stairs no having consideration of the guess that we’re already sleeping.

2026-01-26 • via Nuitee
J
Jorge • extended_group • co
8
Pros:

.

Cons:

-

2026-01-20 • via Nuitee
L
Lizeth • family_with_children • co
10
Pros:

Las habitacion cómoda, limpia, amplia. Atención del personal

2026-01-19 • via Nuitee
V
Vanessa • couple • co
9
Buena elección
Pros:

La cercanía con la plaza

Cons:

Que me cobrarán un valor adicional por la mascota

2026-01-19 • via Nuitee
H
Hoyos Wiver • family_with_children • us
10
Pros:

Hermoso hotel , limpio y los empleados muy amables nos colaboraron para contactarnos con quien ir al Valle de los dinosaurios y los pozos azules

2026-01-18 • via Nuitee