Tru By Hilton Bowling Green

Hotels
•
Tru by Hilton
8.7 (606 reviews)
1864 Cave Mill Road , Bowling Green , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Safe location
Cons:
Noisy rooms
Uncomfortable bedding
Basic breakfast

Categories

Cleanliness
9.03
Most reviews indicated clean rooms; one review noted cleanliness was maintained in common areas.
Service
9.5
Many reviews praised the staff for being friendly and attentive, though there were some complaints about rudeness from certain employees.
Location
9.04
Positive feedback highlighted the hotel's safe and convenient location.
Room Quality
7.99
Some reviews mentioned discomfort with beds and noise issues.
Amenities
8.52
Amenities received mixed reviews, with positive notes on cleanliness but some complaints on breakfast quality.
Value for Money
8.48
Some reviewers felt pricing was high for the quality of the room, suggesting better value could be achieved.
Food and Beverage
8.03
Breakfast was described as too basic for the price, with one review highlighting disappointment.
Overall Experience
9
Generally positive experience marred by specific negative interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:15

Property Description

Modern Amenities

Tru By Hilton Bowling Green offers contemporary air-conditioned rooms with free WiFi and flat-screen TVs. The hotel features a fitness center, indoor pool, and a terrace for guests to enjoy.

Convenient Location

Located near popular attractions like Sloan Convention Center and CrossWinds Golf Course, our hotel provides easy access to key destinations in Bowling Green.

Exceptional Service

Our dedicated staff is available around the clock to ensure your stay is comfortable and enjoyable. From providing guidance at the reception to offering free toiletries in every room, we strive to make your experience memorable.

Book your stay at Tru By Hilton Bowling Green for a modern, convenient, and exceptional hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 606 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
D
Debbie • family_with_children • us
7
It was ok
Pros:

Clean rooms. Nice staff

Cons:

Breakfast was not actually what was shown on line. Disappointed. We had a flashing light in our room all night. Very hard to sleep. ...no coffee machine in room. Had to get dressed to go down stairs for coffee
No microwave.refrig did not keep things cold. For the price would not book again.

2026-04-15 • via Nuitee
G
Gurren • family_with_children • us
5
Not happy
Cons:

Rooms weren’t fully cleaned. Upon getting into my room there were still things left in the mini fridge. We didn’t have shampoo, just 2 sets of conditioner. Deadbolt on the door didn’t work either. Midway through our day it started to smell like sewage. For the money I spent, for 2 nights in highly disappointed.

2026-04-13 • via Nuitee
C
Cook • couple • us
10
Nice place to stay
Pros:

An absolutely fantastic shower!!!!

Cons:

Room seemed small but was adequate.

2026-04-06 • via Nuitee
A
Angela • family_with_children • us
9
2026-04-05 • via Nuitee
L
Lora • solo_traveller • us
10
2026-03-29 • via Nuitee
L
Lander • couple • us
10
2026-03-27 • via Nuitee
W
Wendy • couple • us
9
2026-03-23 • via Nuitee
T
Terry • couple • us
9
Staff members outstanding. Cleanliness great noise to much for a good night sleep
Pros:

Very clean and easy access

Cons:

I want to get something straight the staff was very nice and willing at all times. The room was very clean. The noise from the room on the floor above us was so annoying you could hear every foot step They made and rolling the chair across the room. Sorry but I will pay more for a peaceful night of sleep.

2026-03-16 • via Nuitee
L
Lora • solo_traveller • us
10
2026-03-11 • via Nuitee
D
David • solo_traveller • us
9
2026-03-07 • via Nuitee
W
Whitaker • couple • us
10
Very nice clean friendly helpful staff
Pros:

Clean nice rooms

Cons:

I have nothing bad to say about this hotel

2026-02-23 • via Nuitee
1
133darrelld • Couples • Hudsonville, Ottawa County, Michigan
10
Great stop-over!
Pros:

As always, we stay here onour way to Florida evry year. Rob, the front desk clerk was helpful and friendly as healways is. He recommended a local spanish restaurant that was fabulous. Acoomodations were cleanand comfortable, as always!

2026-02-11 • via Tripadvisor
W
Wendy • couple • us
9
Our stay was great as usual.
Pros:

We love the friendliness of the workers and its location.

Cons:

N/A

2026-01-22 • via Nuitee
J
Jan • couple • us
10
2026-01-20 • via Nuitee
S
Sandera • couple • us
10
2026-01-20 • via Nuitee
M
Melissa • couple • us
10
2026-01-19 • via Nuitee
D
Darin • couple • us
8
Pros:

nice hotel, good location and staff was friendly.

Cons:

Beds were hard.

2026-01-19 • via Nuitee
A
Amy • couple • us
10
Will go back again
Pros:

Loved heated salt pool

Cons:

One of the shades on the window didn't work

2026-01-10 • via Nuitee
R
Rich • couple • us
10
Nice place
Pros:

Felf very safe.

Cons:

Decaf coffee

2026-01-06 • via Nuitee
S
Sharol • couple • us
9
2026-01-02 • via Nuitee